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- Tasks: Join our team as a Payroll Specialist, processing payrolls and delivering top-notch service.
- Company: We are a growing service team based in Cheadle, Manchester, dedicated to client satisfaction.
- Benefits: Enjoy hybrid working, 25 days holiday, private medical insurance, and study support.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on client success.
- Qualifications: Minimum 2 years UK payroll experience and strong customer service skills required.
- Other info: Opportunity for personal growth through training and employee volunteering schemes.
The predicted salary is between 30000 - 42000 £ per year.
Description
We are recruiting for Payroll Specialists! This is a exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location: Our Cheadle office -Southgate Centre One319 Wilmslow Road Heald Green. Cheadle. Manchester SK8 3PW
Hybrid working – 3 days in office and 2 days from home
JOB PURPOSE:
- To deliver World Class Service to clients
- To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time
KEY OBJECTIVES:
- World Class Service delivery
- Accurate and timely payroll delivery
- Client retention
KEY DUTIES/TASKS:
- Collate, interpret and validate data supplied by clients for processing
- Process client data in line with departmental processes & procedures
- Communication with clients in line with departmental processes and procedures
- Analyse & manage payroll output for accuracy and to meet legislative requirements
- Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
- Perform reconciliations and EOY processes as required by the client schedule
- Prepare and complete manually calculated payslips
- Respond to allocated client queries and take appropriate action in accordance with service level performance targets
- Liaise with other departments to meet client service definition criteria
- Ensure client Payroll Procedures manual is current
- Provide information as necessary to statutory bodies
- Maintain knowledge of current ADP products and services
- Maintain knowledge of current statutory legislation
- Work with other team members to meet payroll deadlines
- Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
- Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
- Carry out other duties as required to fulfil the role
- Follow ADP policy as stated in the Associate Handbook
SKILLS AND KNOWLEDGE:
- Minimum of 2 years UK payroll experience
- Payroll legislation knowledge
- Strong customer service skills
- Good communicating and influencing skills
- Results orientated
- Process and quality orientated
- Microsoft Office, including Excel, Word and PowerPoint
BENEFITS:
- 25 days holiday with the option to buy/sell
- Pension scheme
- Life assurance cover
- Private medical insurance
- Employee discount portal
- Study support
- Employee volunteering scheme
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Payroll Specialist employer: ADP, Inc.
Contact Detail:
ADP, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Specialist
✨Tip Number 1
Familiarise yourself with the latest payroll legislation and ADP products. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former Payroll Specialists, especially those who have worked at StudySmarter or similar companies. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle specific payroll challenges or client queries, as this will showcase your problem-solving skills.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've successfully managed client relationships in the past. This is crucial for a role focused on delivering world-class service.
We think you need these skills to ace Payroll Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant payroll experience, particularly any roles where you processed payrolls from start to finish. Use specific examples that demonstrate your understanding of payroll legislation and client service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Payroll Specialist role and how your skills align with the key objectives outlined in the job description. Mention your customer service skills and your ability to work under pressure.
Showcase Relevant Skills: Emphasise your proficiency in Microsoft Office, especially Excel, as well as your strong communication and influencing skills. These are crucial for the role and should be clearly stated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential for a Payroll Specialist.
How to prepare for a job interview at ADP, Inc.
✨Showcase Your Payroll Experience
Make sure to highlight your previous payroll experience during the interview. Discuss specific examples of how you've processed payrolls from start to finish, and any challenges you faced and overcame.
✨Demonstrate Your Knowledge of Legislation
Be prepared to discuss current payroll legislation and how it impacts payroll processing. This shows that you are not only experienced but also knowledgeable about the legal aspects of the role.
✨Emphasise Customer Service Skills
Since this role involves client interaction, emphasise your strong customer service skills. Share examples of how you've effectively communicated with clients and resolved their queries in a timely manner.
✨Prepare for Technical Questions
Brush up on your Microsoft Office skills, especially Excel, as you may be asked technical questions related to data processing. Be ready to explain how you use these tools to enhance payroll accuracy and efficiency.
