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- Tasks: Join our Fleet Delivery team as a Maintenance Controller, ensuring trains run safely and on time.
- Company: TransPennine Express is transforming the rail industry, connecting the North and Scotland with enthusiasm.
- Benefits: Enjoy competitive pay, generous leave, free rail travel, and wellness support.
- Why this job: Be part of a mission to improve rail services while developing your skills in a supportive environment.
- Qualifications: Experience in rolling stock maintenance and confident decision-making in high-pressure situations required.
- Other info: Night shifts and travel across the TPE network are part of the role.
The predicted salary is between 36000 - 60000 £ per year.
Maintenance Controller
We\’re TransPennine Express and we\’re going places. Whether that\’s helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We\’re looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good.
An exciting opportunity has arisen to join the Fleet Delivery team as a Maintenance Controller. Based in Manchester ROC, you will use your extensive experience of rolling stock maintenance and repair to guide colleagues through in-service fault finding and defect resolution, helping to keep trains running safely and on time.
All of our fleets are maintained by expert third-party rolling stock organisations. You will be a key link between our maintenance partner teams and TPE control and fleet teams, making decisions to ensure planned and unplanned maintenance takes place. You will be supported by a headquarters organisation that has a wealth of experience in fleet management and engineering.
Around a third of your shifts will be spent out on the TPE network as a Technical Inspector, attending faults and failed trains in service, undertaking testing, repairs and recovery where necessary.
We are looking for someone who:
- Has extensive experience as a rolling stock technician, especially fault finding.
- Is confident working in a high-pressure, time-sensitive control room environment, making decisions as technical expert on the TransPennine Express fleets.
- Can communicate confidently with a range of people in safety critical situations and keep an accurate record of situations and decisions.
- Has an eye for the ‘forward plan\’, and an understanding of how to manage a fleet of trains in the railway operational environment.
- Is articulate and able to engage effectively with frontline colleagues and senior managers.
- Is proficient in the use of MS Office products.
- Desirable – Personal Track Safety and Designated Person trained, previous use of defect management software.
The role will involve some night shift working and will require you to travel across the TPE network whilst undertaking Technical Inspector shifts.
Please note interviews will be scheduled for approx. week commencing 25th August 2025.
If that sounds like the right fit for you, we\’d love to hear from you, please click apply and complete an application form.
What we offer
- Excellent career prospects.
- A personal development plan.
- Structured training and development.
- Competitive salary paid on 4 weekly basis.
- Generous annual leave entitlement.
- Free TransPennine Express rail travel for you and your dependants*.
- Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years\’ service* for you and your dependants*.
- Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there\’s someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home.
- Option to join the Railway Pension Scheme with significant employer contributions.
- Family friendly maternity and paternity benefits.
- Plus, high street and lifestyle discounts as well as a cycle to work scheme*.
*Terms and conditions apply.
Goings places has never felt better!
At TransPennine Express, it\’s our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it\’s ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we\’d love to have you onboard.
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Maintenance Controller employer: Tpexpress
Contact Detail:
Tpexpress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Controller
✨Tip Number 1
Familiarise yourself with the latest rolling stock maintenance practices and technologies. This will not only boost your confidence during discussions but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with current or former employees of TransPennine Express, especially those in technical roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experience where you successfully resolved faults under pressure. Being able to articulate these scenarios will showcase your problem-solving skills effectively.
✨Tip Number 4
Brush up on your communication skills, particularly in safety-critical situations. Practising how to convey complex information clearly and confidently will be crucial when interacting with colleagues and management.
We think you need these skills to ace Maintenance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in rolling stock maintenance and repair. Emphasise any relevant roles where you have demonstrated fault finding and defect resolution skills, as these are crucial for the Maintenance Controller position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the rail industry. Mention specific experiences that align with the job description, such as working in high-pressure environments or communicating effectively in safety-critical situations.
Highlight Technical Skills: In your application, be sure to mention your proficiency with MS Office products and any experience with defect management software. If you have Personal Track Safety or Designated Person training, include this as well, as it is desirable for the role.
Showcase Your Decision-Making Abilities: Provide examples in your application of how you've made critical decisions in time-sensitive situations. This will demonstrate your capability to act as a technical expert in a control room environment, which is a key aspect of the Maintenance Controller role.
How to prepare for a job interview at Tpexpress
✨Showcase Your Technical Expertise
As a Maintenance Controller, you'll need to demonstrate your extensive experience in rolling stock maintenance. Be prepared to discuss specific examples of fault finding and defect resolution you've handled in the past.
✨Communicate Clearly Under Pressure
This role involves working in a high-pressure environment. Practice articulating your thoughts clearly and confidently, especially when discussing safety-critical situations. Highlight any experiences where you successfully communicated with colleagues or management during stressful times.
✨Understand the Operational Environment
Familiarise yourself with the railway operational environment and how fleet management works. Be ready to discuss how you would manage planned and unplanned maintenance, and show that you have a forward-thinking approach to fleet operations.
✨Demonstrate Your Decision-Making Skills
You will be making critical decisions as a technical expert. Prepare to share examples of past situations where you had to make quick decisions, what factors you considered, and the outcomes of those decisions. This will showcase your ability to handle the responsibilities of the role.
