At a Glance
- Tasks: Promote and educate on innovative medical imaging technologies while ensuring customer satisfaction.
- Company: Join a rapidly growing Oxford-based company revolutionising the 3D x-ray market.
- Benefits: Enjoy a competitive salary, car allowance, and comprehensive benefits package.
- Why this job: Be part of a dynamic team making a real impact in healthcare with cutting-edge technology.
- Qualifications: Degree in Radiography and current HCPC registration required; strong communication skills essential.
- Other info: Opportunity for travel across the UK and overseas, enhancing your professional experience.
The predicted salary is between 42000 - 98000 £ per year.
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Talent Solutions for Biotech & Life Science Start-Ups Director @ CT19
We are working closely with an Oxford headquartered medical imaging company, looking to revolutionise the 3D x-ray market with at point-of-use technology. They are growing rapidly across UK, Europe and in the US. Currently searching for a Clinical Product Specialist.
The role would be responsible for the clinical promotion and ensuring customer satisfaction of the clients Medical and Veterinary Systems. The team are looking for someone to utilise their clinical knowledge base, training expertise and commercial skills to promote and educate medical and veterinary professionals on the clients unique tomosynthesis imaging technologies.
Clinical Product Specialist – Radiology
Salary: Up to £70,000 + Car Allowance + Comprehensive Benefits
Location: On-site in Oxford HQ + travel across UK
Responsibilities:
- Promote excellent relationships with customers to ensure product and market needs are well understood and providing support to the sales team in commercial negotiations
- Contribute to the creation of compelling product marketing material (White papers, presentations)
- Contribute to the completion of Technical Sales Responses
- Provide training internally and to distributors on the clients DT Medical and Veterinary systems
- Manage and Collect high quality image data to promote key system benefits
Training/Applications Support
- Deliver engaging training sessions to ensure high levels of customer satisfaction
- Collaborate with Service and R&D to efficiently and effectively resolve customer issues
- Deliver engaging product demonstrations to promote the benefits of the clients Medical and Vet Systems
Product Development
- Collate and share customer feedback to enhance future system development
- Support clinical trials and studies in conjunction with the R&D team and external clinical partners
- General/Other
- Travel to customer sites in the UK and overseas as required
- Maintain a safe working environment and follow all protocols to ensure compliance with company quality procedures and regulatory standards
Requirements
Skills & Qualifications
- Educated to degree level in Radiography
- Current HCPC registration
- Core Radiography knowledge, and image interpretation
- An understanding of learning styles to meet customer needs
- Ability to work independently and to be self-motivated
- Problem solving nature, being ability to work through challenges under pressure
- Ability to react to changing working requirements
- Highly effective presenters; able to use Powerpoint to create impactful presentations
- Ability to communicate on a broad level within the organisation and customer environment
- Detail focus with the tenacity to see tasks through to their successful completion
Experience
- Experience of product support within the radiology domain
- Delivering Applications Training in a Clinical Environment
- Development of Training Material
- Successful track record of maintaining high customer satisfaction
- Providing Product Management/Development with concise and effective feedback on image quality and system functionality improvements
- Successful management of customer satisfaction challenges
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Product Management, Health Care Provider, and Science
-
Industries
Medical Equipment Manufacturing
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Clinical Product Specialist - Radiology employer: CT19
Contact Detail:
CT19 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Product Specialist - Radiology
✨Tip Number 1
Familiarise yourself with the latest advancements in tomosynthesis imaging technologies. Understanding the specifics of these systems will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the radiology field, especially those who have experience with medical imaging products. Engaging in conversations can provide valuable insights and may even lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to showcase your training skills by developing a mock training session on a relevant topic. This will help you illustrate your ability to deliver engaging presentations, which is crucial for the Clinical Product Specialist role.
✨Tip Number 4
Research the company’s current projects and customer feedback. Being knowledgeable about their products and understanding customer needs will allow you to speak more effectively about how you can contribute to their success.
We think you need these skills to ace Clinical Product Specialist - Radiology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in radiology and product support. Emphasise your clinical knowledge, training expertise, and any previous roles that involved customer satisfaction or product management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for medical imaging and how your skills align with the responsibilities of the Clinical Product Specialist role. Mention specific experiences where you successfully trained others or improved customer satisfaction.
Showcase Your Presentation Skills: Since effective presentation is key for this role, consider including examples of past presentations or training sessions you've conducted. Highlight your ability to create impactful PowerPoint presentations that engage your audience.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving nature by providing examples of challenges you've faced in previous roles and how you overcame them. This will show your potential employer that you can handle pressure and adapt to changing requirements.
How to prepare for a job interview at CT19
✨Showcase Your Clinical Knowledge
Make sure to highlight your clinical background and understanding of radiography during the interview. Be prepared to discuss specific cases or experiences where your knowledge made a difference, especially in relation to imaging technologies.
✨Prepare Engaging Presentations
Since the role involves creating compelling marketing materials and delivering training sessions, practice your presentation skills. Use PowerPoint effectively to create impactful visuals that can help convey complex information clearly.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous roles, particularly in a clinical environment. Employers will be looking for your ability to think on your feet and resolve issues efficiently.
✨Understand Customer Needs
Research the company’s products and their applications in both medical and veterinary settings. Show that you can empathise with customers and understand their needs, which is crucial for maintaining high customer satisfaction.