At a Glance
- Tasks: Join us as a Housing Officer, supporting tenants and transforming local communities.
- Company: Stroud District Council is the largest social housing provider in the area, dedicated to community wellbeing.
- Benefits: Enjoy flexible working, 2 paid wellbeing days, generous leave, and a strong pension contribution.
- Why this job: Make a real difference in people's lives while working in a creative and ambitious team.
- Qualifications: Experience in tenancy management and a passion for customer service are essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 27600 - 38900 £ per year.
Housing Officer – Ebley Mill – Stroud
Reference: REQ0215
Description: Rewarding Opportunity available to join us as a Housing OfficerWe are seeking an experienced Housing Officer and in return we will give you flexibility in your working week, 2 paid wellbeing days and a generous annual leave allowance, significant pension contribution along with an extremely supportive environment to work in.The Housing Officer role will challenge you daily but will also provide you with the satisfaction that you are making a difference in the local community for the largest social housing provider in the district. Our Housing Services at Stroud District Council is creative, collaborative and unapologetically ambitious.About usWe provide a wide range of services within our communities and enabling our residents to thrive is at the heart of all that we do. We work collaboratively with tenants, external partners and our internal colleagues across the council. We ensure tenants are valued and listened to and occupy good quality homes in safe and attractive communities.About the roleNo two days are the same!Asa member ofthe Housing Team, you will play a significant role within the local community and be the central figure on our estates, transforming services and finding innovative ways to solve challenging issues.You’ll be the first point of call in your area for assisting tenants to sustain their tenancies, including managing rent accounts, and supporting tenant engagement events and activities.About youAs an experienced Housing professional, you’ll have a sound knowledge and experience of:Tenancy management and enforcement in social housingHousing Legislation and the Regulatory frameworkThe energy and passion to provide an exceptional customer focused service. You will be highly motivated, solution focused and enthusiastic. You’ll be able to use your own initiative to solve problemsHold, or be working towards, a CIH qualification or extensive Housing/Income management experience.If this role speaks to you and you can see yourself being a part of our exciting, dynamic team, we would love to hear from you. If you would like more information about the role, pleasecontact the recruiting manager, Michelle Elliott, by calling or email DATE: 12th January 2026In exchange for your expertise, experience and enthusiasmwe provide a fantastic, sector-leading range of staff benefits. Please click here for more information: look at our current employees in our recruitment video:SDC Recruitment Film Masters – DropboxIt is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safe recruitment practices are applied to all job vacancies.Stroud District has an energy unlike any other place. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:Stroud District – The Natural Place
Region:
Location: Ebley Mill – Stroud
Salary: *GBP*33,699 per annum
Package: – Excellent pension scheme – Flexi Working Scheme – Hybrid working approach – Employee Wellbeing Offer – For more information please see the benefits section on our website
Contractual hours: 37
Basis: Permanent
Contact Detail:
Stroud District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Ebley Mill - Stroud
✨Tip Number 1
Familiarise yourself with the local community and its specific housing needs. Understanding the demographics and challenges faced by residents in Stroud will help you demonstrate your commitment to making a difference during interviews.
✨Tip Number 2
Network with current or former Housing Officers, especially those who have worked at Stroud District Council. They can provide valuable insights into the role and the organisation's culture, which you can leverage in your discussions.
✨Tip Number 3
Stay updated on current housing legislation and best practices in tenancy management. Being knowledgeable about recent changes will not only boost your confidence but also show your dedication to the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully engaged with tenants or resolved housing issues in the past. Real-life scenarios will illustrate your problem-solving skills and customer-focused approach, which are crucial for this role.
We think you need these skills to ace Housing Officer - Ebley Mill - Stroud
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight your relevant experience in tenancy management and housing legislation.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in social housing, particularly in tenancy management and enforcement. Use specific examples to demonstrate your problem-solving skills and customer-focused service.
Show Your Passion: Convey your enthusiasm for making a difference in the local community. Share any relevant experiences that showcase your energy and passion for providing exceptional service to tenants.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stroud District Council
✨Know Your Housing Legislation
Familiarise yourself with the key housing legislation and regulatory frameworks relevant to the role. Being able to discuss these confidently will demonstrate your expertise and commitment to the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to engage with tenants and resolve issues effectively, as this is crucial for a Housing Officer.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in tenancy management and how you overcame them. This will show your initiative and solution-focused mindset, which are essential traits for the position.
✨Research Stroud District Council
Understand the council's values, mission, and the community it serves. Being knowledgeable about their initiatives and how you can contribute will set you apart from other candidates.