Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and resolve technical issues for users, focusing on Google Workspace.
- Company: Spectrum IT is a dynamic company connecting talent with local businesses in Portsmouth.
- Benefits: Enjoy a flexible work schedule with one day of remote work each week.
- Why this job: Join a supportive team and enhance your skills in a fast-paced IT environment.
- Qualifications: Experience with Google Workspace and IT support is essential; passion for tech is a plus.
- Other info: This is a 3-month contract role, outside IR35, requiring onsite presence four days a week.
The predicted salary is between 30000 - 42000 £ per year.
Spectrum IT are working with a local Portsmouth client to help them find a Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace). This role has been deemed OUTSIDE IR35, will be for an initial 3 month contract and you will be required to be onsite 4 days per week (1 day remote working per week).Role:As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance across the business. You\’ll be passionate about ensuring the business receive timely, effective, and professional support for their IT technical needs. Overall you\’ll play a crucial role in maintaining operational efficiency and enhancing the user experience particularly relating to Google Workspace. As an IT support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You\’ll report into the Service Desk Manager / IT Operations and provide a mixture of software and hardware support.Including:Google WorkspaceAzureGsuite and Office 365Apple MacBooks, Dell laptops and ChromebooksIn this role, you\’ll support a range of collaboration and communication tools such as video conferencing systems and messaging platforms, including Zoom, Slack, and Google Meet. You\’ll also play a key part in resolving ever…
Contract IT Service Desk Engineer employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract IT Service Desk Engineer
✨Tip Number 1
Familiarise yourself with Google Workspace and its various applications. Since this role heavily involves supporting users in a Google-based environment, having hands-on experience or certifications in Google Workspace will make you stand out.
✨Tip Number 2
Brush up on your troubleshooting skills for both hardware and software issues. Being able to quickly diagnose and resolve problems with devices like Apple MacBooks and Dell laptops will be crucial in this role.
✨Tip Number 3
Prepare to demonstrate your communication skills during the interview. As the first point of contact for IT assistance, being able to convey technical information clearly and effectively to non-technical users is essential.
✨Tip Number 4
Research the company culture and values of the Portsmouth client. Understanding their work environment and expectations can help you tailor your approach and show that you’re a good fit for their team.
We think you need these skills to ace Contract IT Service Desk Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Google Workspace and other relevant technologies mentioned in the job description. Use specific examples of how you've provided IT support in similar environments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT support and your commitment to enhancing user experience. Mention your familiarity with tools like Zoom, Slack, and Google Meet, and how you can contribute to the team.
Showcase Relevant Skills: Clearly list your technical skills related to both hardware and software support. Emphasise your problem-solving abilities and any experience you have with remote support, as this role includes one day of remote work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Service Desk Engineer.
How to prepare for a job interview at Click To Hired
✨Show Your Google Workspace Expertise
Make sure to highlight your experience with Google Workspace during the interview. Be prepared to discuss specific tools you've used, any challenges you've faced, and how you resolved them. This will demonstrate your capability to handle the technical needs of the role.
✨Demonstrate Problem-Solving Skills
As an IT Service Desk Engineer, you'll need to resolve issues efficiently. Prepare examples of past situations where you successfully troubleshot problems, particularly in a service desk environment. This will showcase your ability to think on your feet and provide effective support.
✨Understand the Company Culture
Research the local Portsmouth client and their work culture. Understanding their values and how they operate can help you tailor your responses to align with their expectations. This shows that you're genuinely interested in being part of their team.
✨Prepare for Technical Questions
Expect technical questions related to both hardware and software support, especially around Google Workspace and other tools mentioned in the job description. Brush up on common issues and solutions, as well as best practices for IT support to impress your interviewers.
