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For Companies At a Glance
- Tasks: Engage with clients to drive product utilisation and deliver consultative solutions.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and fraud prevention.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Be a trusted advisor, making a real impact in protecting businesses from cyber threats.
- Qualifications: Experience in consulting or banking, with knowledge of fraud management preferred.
- Other info: We value diversity and are committed to an inclusive hiring process.
The predicted salary is between 43200 - 72000 £ per year.
Senior Engagement Manager page is loaded
Senior Engagement Manager
Apply locations United Kingdom time type Full time posted on Posted 7 Days Ago job requisition id R97358
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,risk.lexisnexis.com
About our Team:The team drives customer engagement at executive levels, working closely with our clients to establish very good relationships with key stakeholders.
About the Role:As aSeniorEngagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer.
You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.
Responsibilities :
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Showing a good understanding of fraud and risk management, relating it to products and service within the firm
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Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps
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Developing and delivering fraud strategies, providing solution training and transfer of knowledge
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Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution
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Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice
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Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables
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Ownership of key strategic customer accounts to maintain ongoing customer engagement and opportunities to further embed services.
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Serve as a trusted advisor to senior stakeholders at client organisations.
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Analyse holistically fraud trends and client KPIs to recommend tuning and improvements.
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Lead workshops and presentations for executive and operational audiences.
Requirements :
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Experience in consulting, professional services or banking
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Understanding of financial industry and knowledge of fraud related areas
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History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers
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Problem solving and critical thinking skills
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Experience working with rule engines and fraud solutions is considered an asset
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Fluency in English
Learn more about the LexisNexis Risk team and how we work here
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Engagement Manager
locations United Kingdom time type Full time posted on Posted 6 Days Ago
At LexisNexis Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180 countries.
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LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit www.risk.lexisnexis.com and www.relx.com .
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Senior Engagement Manager employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engagement Manager
✨Tip Number 1
Familiarise yourself with the latest trends in fraud and risk management. Understanding current challenges and solutions in the industry will help you engage effectively with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the financial services and fraud prevention sectors. Attend relevant conferences or webinars to build relationships and gain insights that can be beneficial when discussing LexisNexis Risk Solutions products with clients.
✨Tip Number 3
Prepare to showcase your consultative skills by practising how to present complex information in a clear and engaging manner. This will be crucial when leading workshops and presentations for diverse audiences, from executives to operational teams.
✨Tip Number 4
Research LexisNexis Risk Solutions' specific products and services thoroughly. Being well-versed in their offerings will allow you to tailor your approach and provide valuable insights on how these solutions can address client needs effectively.
We think you need these skills to ace Senior Engagement Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Engagement Manager position. Tailor your application to highlight relevant experience in consulting, fraud management, and customer engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in consulting or professional services, particularly in the financial industry. Mention specific projects where you've successfully managed customer accounts or developed fraud strategies.
Showcase Problem-Solving Skills: Demonstrate your problem-solving and critical thinking abilities in your application. Provide examples of how you've tackled complex issues in previous roles, especially those related to fraud and risk management.
Craft a Compelling Cover Letter: Write a tailored cover letter that connects your skills and experiences to the job description. Use it to explain why you're passionate about the role and how you can contribute to LexisNexis Risk Solutions' goals.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Understand the Role
Make sure you have a solid grasp of what a Senior Engagement Manager does, especially in relation to fraud and risk management. Familiarise yourself with LexisNexis Risk Solutions' products and how they help clients mitigate risks.
✨Showcase Your Experience
Prepare to discuss your previous experience in consulting or professional services, particularly any work related to fraud solutions. Be ready to provide specific examples of how you've successfully managed client accounts and driven engagement.
✨Engage with Key Stakeholders
Demonstrate your ability to build relationships with senior stakeholders. Think of ways to illustrate how you've acted as a trusted advisor in past roles, and be prepared to discuss how you would approach this at LexisNexis.
✨Prepare for Technical Discussions
Since the role involves working with technical teams, brush up on your knowledge of rule engines and fraud solutions. Be ready to translate complex technical concepts into understandable terms for non-technical decision-makers.
