Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, deliver onboarding, and strategise video content for success.
- Company: 90 Seconds is a leading platform revolutionising video production and customer engagement.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration in a dynamic environment.
- Why this job: Join a creative team, enhance your skills, and make an impact in the video production industry.
- Qualifications: Strong communication skills, customer management experience, and knowledge of video production processes required.
- Other info: This role is perfect for tech enthusiasts passionate about video content and client success.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Success Manager (Video Production) role at 90 Seconds
Join to apply for the Success Manager (Video Production) role at 90 Seconds
Get AI-powered advice on this job and more exclusive features.
We\’re seeking a dynamic Success Manager who excels in customer engagement and has a strong understanding of video content. This role focuses on enterprise-level success services, including presenting our unique offerings, leading product demonstrations, conducting strategic video consultations, designing video products, user onboarding, and content planning.
Positioned at the core of the customer experience and working alongside our Account Managers and Concierge Producers, this Success Management role is essential to deepening our customers engagement with our platform. You\’ll be delivering existing structured success services while also collaborating on other initiatives that enhance the customer experience.
With a strong focus on customer management and operational excellence, you’ll master the 90 Seconds platform and take customers on a journey of successful content creation.
What we are looking for
Success Services
- Deliver user onboarding, training, and platform demos to ensure users are confident in using the 90 Seconds platform and all it’s amazing features.
- Provide strategic video consultations, identifying content gaps and opportunities.
- Develop tailored content plans aligned with brand goals.
- Use 90 Seconds Video Productization app to turn videos into repeatably purchasable products.
- Build and maintain strong client relationships with brands as their Success Manager.
- Correlate and present customers video purchase data to aid in subscription renewal conversation.
- Own the entire relationship of a set of customers – managing their video creation planning and ordering.
- Review customers current video strategies across platforms, using insights to drive strategy refinements and provide content recommendations suitable to brands needs.
- Help clients develop scalable and repeatable video content strategies that align with their brand goals.
Market & Industry Expertise
- Stay up to date with evolving trends in video content consumption, platform algorithm changes, and audience engagement tactics.
- Provide clients with insights on emerging formats, storytelling techniques, and new video monetization opportunities.
- Collaborate with internal teams to develop educational materials and workshops on video content strategy.
Who You Are
- Exceptional presentation skills, with the ability to communicate effectively in remote settings.
- Strong customer management and success experience.
- Excels in leveraging AI tools to research and provide workflow efficiencies.
- Customer Manager: Skilled in nurturing client relationships and driving revenue growth.
- Production Experienced: Knowledge of video creation processes, formats, and platforms.
- Production Focus: Experienced in a production environment and understanding of video production elements (planning, shooting, editing).
- Video Content Expert: Understands various video types for social platforms, websites, and other media, with a strong knowledge of production processes and requirements.
- Client-Focused Strategist: Capable of dissecting a client’s video brief and tailoring solutions to meet their needs.
- Tech Enthusiast: Confident navigating, demonstrating, onboarding, and utilizing technology to deliver results.
- Strategic Thinker: Experienced in content planning, trend analysis, and video strategy.
- Problem Solver: Excels in fast-paced, dynamic environments with a focus on solutions.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management
-
Industries
Media Production
Referrals increase your chances of interviewing at 90 Seconds by 2x
Sign in to set job alerts for “Video Production Manager” roles.
London, England, United Kingdom 1 week ago
Freelance social-first video creator (2-3 days pw)
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 1 week ago
Hammersmith, England, United Kingdom 13 hours ago
London, England, United Kingdom 5 days ago
Video Producer (6 month contract – Maternity Leave Cover)
London, England, United Kingdom 3 days ago
London, England, United Kingdom 5 days ago
Video Producer Vacancy at UAR Understanding Animal Research
London, England, United Kingdom 3 weeks ago
Senior Manager, Toy Licensing (12 Month FTC)
London, England, United Kingdom 4 days ago
London, England, United Kingdom 17 hours ago
Video Editor – Behind the Diary Vlog (YouTube)
London, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 months ago
Associate Video Editor, Shows (freelance)
London, England, United Kingdom 1 month ago
Video Editor / Videographer (Paid media)
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 3 months ago
Graduate Role (London): Social Media Video Editor
London, England, United Kingdom 1 day ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 5 months ago
Graduate Role: Social Media Video Editor
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
Volunteer Video editor/creator | Centre for Big Synergy
London, England, United Kingdom 2 days ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 months ago
Volunteer Video Maker/Editor (London based) | We Are Stronger Charity
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 9 hours ago
London, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Success Manager (Video Production) employer: 90 Seconds
Contact Detail:
90 Seconds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Success Manager (Video Production)
✨Tip Number 1
Familiarise yourself with the 90 Seconds platform and its features. Understanding how to navigate and utilise the platform will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Stay updated on the latest trends in video content and production. Being knowledgeable about emerging formats and audience engagement tactics will help you stand out as a candidate who can provide valuable insights to clients.
✨Tip Number 3
Practice your presentation skills, especially in remote settings. Since the role involves delivering demos and consultations, being able to communicate effectively through video calls is crucial.
✨Tip Number 4
Network with professionals in the video production industry. Engaging with others in the field can provide you with insights and connections that may enhance your application and give you an edge in the hiring process.
We think you need these skills to ace Success Manager (Video Production)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer management and video production. Use specific examples that demonstrate your skills in client engagement and video content strategy.
Craft a Compelling Cover Letter: In your cover letter, express your passion for video content and customer success. Mention how your background aligns with the responsibilities of the Success Manager role and provide examples of how you've successfully managed client relationships in the past.
Showcase Your Presentation Skills: Since exceptional presentation skills are crucial for this role, consider including a brief section in your application that outlines your experience with presentations or demos. You could even mention any tools or techniques you use to engage clients effectively.
Highlight Your Industry Knowledge: Demonstrate your understanding of current trends in video content consumption and production. Mention any relevant insights or experiences that showcase your ability to stay updated and provide strategic recommendations to clients.
How to prepare for a job interview at 90 Seconds
✨Showcase Your Presentation Skills
As a Success Manager, exceptional presentation skills are crucial. Prepare to demonstrate your ability to communicate effectively, especially in remote settings. Consider practising a mock presentation to highlight your confidence and clarity.
✨Understand Video Production Processes
Familiarise yourself with the video creation processes, formats, and platforms. Be ready to discuss your knowledge of production elements like planning, shooting, and editing, as this will show your expertise in the field.
✨Demonstrate Customer Management Experience
Highlight your experience in nurturing client relationships and driving revenue growth. Prepare examples of how you've successfully managed customer accounts and contributed to their success, as this is key for the role.
✨Stay Updated on Industry Trends
Research current trends in video content consumption and audience engagement tactics. Being able to discuss emerging formats and storytelling techniques will demonstrate your commitment to staying relevant in the industry.
