At a Glance
- Tasks: Lead IT projects, analyse business needs, and drive operational improvements.
- Company: Join AO Recycling, a forward-thinking company revolutionising the recycling industry.
- Benefits: Enjoy 25 days holiday, gym discounts, and free food Thursdays!
- Why this job: Be part of an ambitious team making a real impact in the recycling sector.
- Qualifications: Degree in computer science and experience in IT project management required.
- Other info: Opportunities for career growth into Project Manager or Delivery Lead roles.
The predicted salary is between 36000 - 60000 £ per year.
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IT Solutions Specialist/Analyst/Consultant / IT Implementation Specialist / IT Business Analyst /, Telford
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Client:
AO
Location:
Telford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
63ec6f51c500
Job Views:
9
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
About The Role
At AO Recycling, we are learning more about our business every day, and we’re looking for someone to lead the charge in the field of data gathering, analysis, and business change. As a business, we are on an ambitious journey, tearing up the rule book on recycling, and doing things the AO Way. We need equally ambitious people to join our quest and grow with the business, unafraid to take bold steps and make smart decisions! We’re seeking a versatile and dynamic IT Generalist to join our team. You will play a critical role in delivering and supporting IT projects, from conception to execution, while contributing to ongoing operational improvements. Working closely with business functions across the group, you will need to analyse, identify and drive improvements in a range of Operational functions, to make AO Recycling’s proposition and platform the best in the UK.This will require you to leverage not only your skills, but those of the wider AO family, both in Telford and at our Headquarters in Bolton.
The ideal candidate will have a strong foundation in IT project delivery and a proactive mindset for embracing and advocating for innovative technology solutions. Fluency in SQL and SQL Reporting Services is essential, as this role requires hands-on involvement in database management, report creation, and data-driven decision-making. Additionally, a basic understanding of networking and the ability to diagnose common networking issues are desirable. The successful candidate will also work closely with third-party developers and Group IT functions to deliver solutions that align with business needs.
The role demands the ability to work independently and proactively, managing tasks and projects with minimal supervision and delivering high-quality solutions.
This role offers excellent opportunities for growth and professional development. Over time, you will have the opportunity to progress into a Project Manager or Delivery Lead role, where you will take on increased responsibility for managing larger projects, overseeing delivery timelines, and ensuring that solutions are executed efficiently and in alignment with business objectives.
We are committed to supporting your career development and will provide the necessary mentorship and training to help you grow into a leadership position within the IT function.
Here\’s What You Can Expect To Be Doing
- Project Delivery: Lead and manage IT projects, ensuring timely and successful delivery in alignment with business objectives. Handle project lifecycle activities, including planning, execution, and post-implementation support.
* Requirements Gathering: Collaborate with stakeholders to gather, analyse, and document business requirements. Ensure that all technical specifications are communicated to the development teams.
* SQL and Reporting: Develop, maintain, and optimise SQL queries to support business processes. Design and deliver custom reports using SQL Reporting Services to provide actionable insights and data visualisation to stakeholders.
* Problem Solving: Identify and address technical challenges and roadblocks, offering innovative solutions to complex problems. Provide troubleshooting and support as needed across the IT ecosystem.
* Networking Issues Diagnosis: Utilise basic networking knowledge to diagnose and resolve common networking issues, such as connectivity problems, IP address conflicts, and network performance issues.
* Collaboration with Third-Party Developers: Work with third-party developers and external vendors to implement and integrate IT solutions. Ensure smooth communication and efficient coordination between internal teams and external partners to deliver quality solutions.
* Collaboration with Group IT Functions: Collaborate with the Group IT functions to ensure alignment with corporate IT standards, security policies, and best practices. Work together on global initiatives, ensuring solutions are scalable and compatible with broader IT infrastructure.
* Advocacy for New Technology: Stay up to date with emerging technologies and trends. Advocate for and assist in the integration of new tools and solutions that drive efficiency and improve business performance.
* Cross-functional Collaboration: Work closely with various departments and teams to ensure alignment on IT-related initiatives. Provide technical guidance and recommendations based on business needs.
* Support and Maintenance: Assist with the maintenance, upgrades, and ongoing support of IT systems. Ensure that systems are optimised and functioning efficiently.
* Documentation: Create and maintain clear technical documentation for all projects and IT systems, ensuring knowledge sharing across the team. Create test scripts, UAT processes, and acceptance criteria.
A Few Things About You
- Degree (minimum 2:1) in computer science with relevant experience in IT.
* Experience in IT project management and delivery
* Proven experience in requirements gathering, business analysis, and translating business needs into technical solutions, with strong communication skills to effectively present complex concepts to non-technical stakeholders.
* Power Apps and Power Automate knowledge would be beneficial but not mandatory.
* Familiarity with SQL and experience with SQL Reporting Services for report development, maintenance, and optimisation.
* Basic networking knowledge to diagnose common networking issues, including connectivity, IP configuration, and network performance problems.
* Experience working with both internal and external developers and vendors to implement and integrate IT solutions aligned with corporate IT standards and best practices
* Excellent problem-solving abilities with a solutions-oriented approach.
* Experience working in cross-functional teams and managing multiple stakeholders.
* Ability to work independently and as part of a team in a fast-paced environment.
A Bit About Us
At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks – making a difference is what keeps us driven.It started at a pub in Bolton with a £1 bet and a belief that things could be done better!
Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back – you’ll be rewarded inside and outside of work.
- Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
- Pension; Contribute 5% of your annual salary and we\’ll do the same, giving you a little extra support for the future.
- Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
- Health & wellbeing; discounted gym membership, and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
- Discounts; exclusive discounts across our product range.
- Family leave; Enhanced Maternity, Paternity and Adoption leave.
- Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
- Free Food Thursday – Last Thursday of every month, lunch is on us as a way of saying thank you for your efforts!
To see all our benefits and perks, visit our AO Benefits page.
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IT Solutions Specialist/Analyst/Consultant / IT Implementation Specialist / IT Business Analyst / employer: AO
Contact Detail:
AO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Solutions Specialist/Analyst/Consultant / IT Implementation Specialist / IT Business Analyst /
✨Tip Number 1
Familiarise yourself with AO Recycling's mission and values. Understanding their approach to recycling and innovation will help you align your answers during interviews, showcasing how your skills can contribute to their ambitious goals.
✨Tip Number 2
Brush up on your SQL skills and be prepared to discuss specific examples of how you've used SQL Reporting Services in past projects. Being able to demonstrate your hands-on experience will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of AO Recycling on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specifics of the role, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss your problem-solving abilities by thinking of real-life scenarios where you've successfully diagnosed and resolved IT issues. This will demonstrate your proactive mindset and ability to handle challenges effectively.
We think you need these skills to ace IT Solutions Specialist/Analyst/Consultant / IT Implementation Specialist / IT Business Analyst /
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT project management, SQL proficiency, and any previous roles that involved business analysis. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience with SQL and problem-solving abilities.
Showcase Relevant Projects: If you have worked on specific IT projects, mention them in your application. Detail your role, the technologies used, and the outcomes achieved. This will demonstrate your hands-on experience and ability to deliver results.
Prepare for Technical Questions: Anticipate technical questions related to SQL, networking, and project management during the interview process. Brush up on these topics and be ready to discuss how you've applied your knowledge in real-world scenarios.
How to prepare for a job interview at AO
✨Showcase Your SQL Skills
Since fluency in SQL and SQL Reporting Services is essential for this role, be prepared to discuss your experience with these tools. Bring examples of reports you've created or optimised, and be ready to explain how your SQL skills have contributed to data-driven decision-making in previous roles.
✨Demonstrate Problem-Solving Abilities
The role requires excellent problem-solving skills. Prepare to share specific examples of technical challenges you've faced and how you approached them. Highlight your innovative solutions and the impact they had on the project or team.
✨Understand Networking Basics
A basic understanding of networking is desirable for this position. Brush up on common networking issues and be ready to discuss how you've diagnosed and resolved such problems in the past. This will show your proactive approach to IT challenges.
✨Emphasise Collaboration Experience
Collaboration with third-party developers and internal teams is key in this role. Be prepared to discuss your experience working in cross-functional teams, how you managed stakeholder expectations, and any successful projects that resulted from effective collaboration.