Social Service Technician

Social Service Technician

Full-Time No home office possible
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At a Glance

  • Tasks: Assist Child Protection Specialists in delivering family-centered services and ensuring child safety.
  • Company: Join the Montana Department of Public Health and Human Services, dedicated to improving community health and well-being.
  • Benefits: Enjoy healthcare coverage, retirement plans, paid leave, and potential telework options.
  • Why this job: Make a real impact in children's lives while working in a supportive and empowering environment.
  • Qualifications: High school diploma and two years of relevant experience; strong communication and relationship-building skills required.
  • Other info: Potential for a pay increase in 2026 and opportunities for advancement within the largest state agency.

Position Title:To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment.Responsibilities of this position include:1)Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.Why Join DPHHSOur mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.The State of Montana\’s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.Qualifications for this Career OpportunityAbility to develop respectful, constructive, and cooperative working relationships with others and engage families and childrenAbility to be aware of others’ reactions and understand why they react as they doAbility to communicate both orally and in writingAbility to maintain confidentialityAbility to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programsBasic knowledge of child development and parenting skillsHigh school diploma or the equivalentTwo years of social services work experience, or other directly related work experience, working with children and families in difficult and sometimes volatile situationsOther combinations of related education and work experience may be considered on a case-by-case basisExperience working with tribal government entities and/or other organizations of native peoples is highly preferredHow to ApplyTo be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the \”relevant document\” box to ensure your attachments are uploaded correctly to your application for this position.Cover Letter – How has your education and/or work experience prepared you to be successful in this position?ResumeReferencesSuccessful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.Additional InformationThis position may be eligible for partial teleworkwithin the state of Montana.Specific conditions will be provided by the supervisor and must adhere to state policyThis position may be eligible for a statutory $1.00 an hour base pay increase July 1, 2026.Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.Salary: $22.05 – 22.05 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement PlanNumber of OpeningsNumber of Openings: 1 Employee Status : Regular Schedule : Full-TimeJob Type: StandardShiftShift: Day JobTravel: Yes, 25 % of the TimePrimary LocationPrimary Location: Glasgow Agency : Department of Public Health & Human Services Union : Montana Federation of Public EmployeesPosting DatePosting Date: Jul 8, 2025, 5:52:34 PM Closing Date (based on your computer\’s timezone) : Aug 5, 2025, 5:59:00 AMRequired Application Materials : Cover Letter, Resume, ReferencesContact Name : Megan Stearman | Contact Email : megan.stearman@mt.gov | Contact Phone : 4064440656 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency\’s HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant. #J-18808-Ljbffr

Social Service Technician employer: JobLeads GmbH

Joining the Montana Department of Public Health and Human Services (DPHHS) as a Social Service Technician offers you the chance to make a meaningful impact in the lives of children and families within a supportive, trauma-informed environment. With a comprehensive benefits package that includes healthcare, retirement plans, and opportunities for professional growth, DPHHS fosters a collaborative work culture that values diversity and encourages employees to thrive in their careers while serving the community. Located in Glasgow, Montana, this role not only provides job stability but also the unique opportunity to engage with local families and contribute to the well-being of the state’s residents.
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Contact Detail:

JobLeads GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Service Technician

✨Tip Number 1

Familiarise yourself with the Montana Department of Public Health and Human Services' mission and values. Understanding their focus on family-centred services and trauma-informed care will help you align your responses during interviews and discussions.

✨Tip Number 2

Network with current or former employees of DPHHS, especially those in the Child and Family Services Division. They can provide insights into the work culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss specific experiences where you've successfully engaged with families and children in challenging situations. Highlighting these examples will demonstrate your capability to handle the responsibilities outlined in the job description.

✨Tip Number 4

Be ready to articulate your understanding of child development and parenting skills. This knowledge is crucial for the role, and showcasing it during interviews will set you apart from other candidates.

We think you need these skills to ace Social Service Technician

Effective Communication Skills
Report Writing
Interpersonal Skills
Conflict Resolution
Time Management
Confidentiality Maintenance
Basic Computer Proficiency
Knowledge of Child Development
Experience with Family Dynamics
Ability to Work in High-Pressure Situations
Understanding of Trauma-Informed Care
Collaboration with Community Resources
Supervisory Skills
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Job Requirements: Carefully read the job description for the Social Service Technician position. Make sure you understand the responsibilities and qualifications required, as this will help you tailor your application.

Craft a Compelling Cover Letter: In your cover letter, clearly explain how your education and work experience have prepared you for this role. Highlight specific examples that demonstrate your ability to work with children and families in challenging situations.

Update Your Resume: Ensure your resume is current and relevant. Include any social services work experience, skills related to child development, and your ability to maintain confidentiality. Tailor your resume to reflect the qualifications mentioned in the job description.

Gather References: Select professional references who can speak to your experience and skills in social services. Make sure to inform them about the position you are applying for so they can provide relevant insights when contacted.

How to prepare for a job interview at JobLeads GmbH

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Social Service Technician. Familiarise yourself with family-centred services and trauma-informed care, as these are crucial to the role.

✨Prepare Your Examples

Think of specific examples from your past experiences that demonstrate your ability to work with children and families in challenging situations. Be ready to discuss how you've developed respectful relationships and communicated effectively.

✨Know the Agency's Mission

Research the Montana Department of Public Health and Human Services (DPHHS) and its mission. Be prepared to explain how your values align with theirs and how you can contribute to their goal of improving health and well-being for Montanans.

✨Practice Confidentiality Scenarios

Since maintaining confidentiality is vital in this role, prepare to discuss how you would handle sensitive information. Think of scenarios where confidentiality might be challenged and how you would navigate those situations.

Social Service Technician
JobLeads GmbH
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