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For Companies At a Glance
- Tasks: Lead internal IT operations and support across the organisation.
- Company: Join a fast-scaling SaaS company making waves in tech.
- Benefits: Enjoy a full-time role with competitive salary and growth opportunities.
- Why this job: Shape IT systems during exciting growth and collaborate with diverse teams.
- Qualifications: Experience in IT leadership, strong technical skills, and excellent communication required.
- Other info: Opportunity to work in a dynamic environment with a proactive team.
The predicted salary is between 48000 - 78000 £ per year.
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A fast-scaling SaaS organisation is currently seeking a capable and hands-on IT Manager to lead its internal IT operations. This is an exciting opportunity for an experienced professional to play a critical role in shaping IT systems and support functions during a period of rapid growth.
Key Responsibilities:
- Take ownership of all internal IT systems, including hardware, software, networks, and cloud-based tools
- Deliver day-to-day IT support across the organisation, including remote teams
- Lead technical aspects of employee onboarding and offboarding
- Develop and enforce IT policies, procedures, and security protocols
- Manage IT procurement and maintain relationships with third-party vendors
- Oversee data security, backups, and disaster recovery planning
- Maintain and improve access control systems and ensure compliance with security standards
- Supervise IT support personnel and ensure smooth ticket resolution workflows
- Collaborate with senior leadership to align IT initiatives with business objectives
- Provide hands-on support across all levels, from 1st to 3rd line
A big bonus for any of the following:
- Demonstrated experience in internal IT leadership and senior IT support roles
- Strong technical knowledge across infrastructure, networking, and SaaS environments (e.g., Google Workspace, Microsoft 365)
- Proven ability to support diverse teams in a dynamic, fast-paced setting
- Budget management and IT procurement experience
- Excellent interpersonal skills and the ability to communicate with technical and non-technical stakeholders alike
- Proactive mindset with a practical, problem-solving approach
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Computer Hardware Manufacturing, Computer Networking Products, and Software Development
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IT Manager employer: SGI
Contact Detail:
SGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT management, especially in SaaS environments. Being knowledgeable about tools like Google Workspace and Microsoft 365 will give you an edge during discussions.
✨Tip Number 2
Network with professionals in the IT field, particularly those who have experience in internal IT leadership. Attend industry events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss your hands-on experience with IT support across various levels. Be ready to share specific examples of how you've resolved complex issues or improved IT processes in previous roles.
✨Tip Number 4
Showcase your proactive mindset by thinking of potential IT challenges the company might face as it scales. Presenting solutions or ideas during your interview can demonstrate your forward-thinking approach.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, particularly in areas like infrastructure, networking, and SaaS environments. Use specific examples to demonstrate your hands-on approach and leadership skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive mindset and problem-solving abilities align with the company's needs, especially during their rapid growth phase.
Highlight Technical Skills: Clearly outline your technical knowledge in your application. Include any experience with tools like Google Workspace and Microsoft 365, as well as your understanding of data security and compliance standards.
Showcase Interpersonal Skills: Since the role requires communication with both technical and non-technical stakeholders, provide examples of how you've successfully collaborated with diverse teams in previous positions. This will demonstrate your ability to bridge the gap between different departments.
How to prepare for a job interview at SGI
✨Showcase Your Technical Expertise
As an IT Manager, you'll need to demonstrate your strong technical knowledge across various infrastructures and SaaS environments. Be prepared to discuss specific technologies you've worked with, such as Google Workspace or Microsoft 365, and how you've applied them in previous roles.
✨Emphasise Leadership Skills
This role requires you to lead IT operations and support personnel. Highlight your experience in managing teams, overseeing projects, and ensuring smooth ticket resolution workflows. Share examples of how you've successfully led initiatives that align IT with business objectives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in IT management, such as data security breaches or onboarding processes, and be ready to explain how you handled them effectively.
✨Communicate Clearly with Diverse Stakeholders
You'll need to interact with both technical and non-technical stakeholders. Practice explaining complex IT concepts in simple terms, and prepare to discuss how you've successfully communicated with different teams in the past to ensure everyone is on the same page.
