Hire Controller

Hire Controller

Belfast Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, process orders, and manage equipment rentals daily.
  • Company: Join KDM Hire, a top UK and Ireland equipment rental leader with 35 years of experience.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a passionate team that values positivity, integrity, and customer satisfaction.
  • Qualifications: Previous experience in a similar role and knowledge of tools are essential.
  • Other info: Work hours include Monday to Friday with occasional Saturday shifts.

The predicted salary is between 24000 - 36000 £ per year.

Grow your career with a leader in equipment rental! If you have a passion for tools and equipment and think you would enjoy providing solutions for our customers DIY, gardening, construction or professional tradesperson\’s needs, we want to hear from you! What you will do: Build customer relations by phone and in person. Process rental orders, handle payments and manage associated paperwork. Contribute to the day to day running of a busy trade counter. Advise customers on the proper use of equipment and demonstrate operation when necessary. Retail sales and merchandising the shop, ensure full stock of products. Liaise with the transport team to ensure equipment availability and timely deliveries. Maintain a clean, organised and safe work area. What you will need: Previous experience in a similar role. Knowledge of tools and small plant equipment. Good organisational skills and high attention to detail. Excellent communication skills with a strong customer service focus. Actively takes ownership of tasks and takes pride in their work. Good computer skills. KDM Hire is a professional and dynamic business which has grown to become one of the UK and Ireland\’s leading equipment rental companies. With over 35 years of experience within the industry, our passion remains the same to simply do \’whatever it takes\’ to deliver quality equipment and services to our customers. We take PRIDE in our work, our customers and our company and we look for people that share our values: Positivity, Responsibility, Integrity, Determination, Energy. Hours of work: Monday – Thursday 7.30am – 5pm & Friday 7.30am – 4pm with 1 Saturday every 4 weeks from 7.45am – 12pm Location: 3 Alexander Road, Castlereagh, Belfast, Co. Down BT6 9HP Salary: Depending on experience We are an Equal Opportunity Employer. #nijobs To be considered for this role please click on the apply via CV button to submit your application

Hire Controller employer: IrishJobs

KDM Hire is an exceptional employer that fosters a dynamic and supportive work environment, perfect for those passionate about tools and equipment. With over 35 years of industry experience, we prioritise employee growth through comprehensive training and development opportunities, while our strong emphasis on teamwork and customer service ensures a fulfilling career path. Located in the vibrant area of Castlereagh, Belfast, we offer a culture built on our core values of Positivity, Responsibility, Integrity, Determination, and Energy, making it an ideal place for individuals looking to make a meaningful impact.
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Contact Detail:

IrishJobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hire Controller

✨Tip Number 1

Familiarise yourself with the tools and equipment commonly used in DIY, gardening, and construction. This knowledge will not only help you in customer interactions but also demonstrate your passion for the industry during interviews.

✨Tip Number 2

Practice your communication skills by engaging with friends or family about their DIY projects. Being able to explain how to use equipment clearly and confidently will set you apart as a candidate who can provide excellent customer service.

✨Tip Number 3

Showcase your organisational skills by preparing a mock inventory list of tools and equipment. This exercise will help you understand stock management better and give you practical examples to discuss during your interview.

✨Tip Number 4

Research KDM Hire's values and think of examples from your past experiences that align with Positivity, Responsibility, Integrity, Determination, and Energy. Being able to relate your personal work ethic to their company culture will make a strong impression.

We think you need these skills to ace Hire Controller

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Knowledge of Tools and Equipment
Retail Sales Experience
Problem-Solving Skills
Computer Literacy
Teamwork
Time Management
Demonstration Skills
Ability to Build Customer Relationships
Adaptability
Ownership and Accountability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Hire Controller.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, equipment rental, or related fields. Use specific examples to demonstrate your knowledge of tools and small plant equipment.

Showcase Your Skills: Make sure to mention your organisational skills, attention to detail, and communication abilities. Provide examples of how you've successfully managed tasks or improved customer relations in past roles.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the industry and your alignment with the company's values of Positivity, Responsibility, Integrity, Determination, and Energy. Make it personal and engaging to stand out.

How to prepare for a job interview at IrishJobs

✨Show Your Passion for Tools and Equipment

Make sure to express your enthusiasm for tools and equipment during the interview. Share any personal experiences or projects where you've used such equipment, as this will demonstrate your genuine interest in the role.

✨Highlight Customer Service Skills

Since the role involves building customer relations, be prepared to discuss your previous customer service experiences. Provide examples of how you've successfully handled customer inquiries or resolved issues in the past.

✨Demonstrate Organisational Skills

The job requires good organisational skills and attention to detail. Be ready to talk about how you manage tasks and prioritise your workload, perhaps by sharing specific methods or tools you use to stay organised.

✨Emphasise Teamwork and Communication

As you'll be liaising with various teams, it's important to showcase your communication skills. Discuss instances where you've worked effectively within a team and how you ensure clear communication, especially in busy environments.

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