At a Glance
- Tasks: Help customers find the right parts for their vehicles and manage orders.
- Company: Join a growing, friendly team in the automotive parts industry.
- Benefits: Enjoy competitive pay, employee discounts, and training opportunities.
- Why this job: Be a trusted advisor and build lasting relationships with customers.
- Qualifications: Experience in automotive parts sales and strong customer service skills required.
- Other info: Opportunity for occasional van driving duties and use of MAM software.
The predicted salary is between 24000 - 36000 £ per year.
PARTS SALES ADVISOR Job Title: Parts Sales Advisor / Counter Sales Location: Magherafelt Store – Units 4C – 4G, 1 Loves Hill, Castledawson Road, Magherafelt, BT45 8DP Introduction / Overview As part of our continued growth & expansion we are currently recruiting for a Part Sales Advisor to play a key role in our business. This is an excellent opportunity to join a dynamic and friendly team. The successful candidate will be motivated and enthusiastic, with excellent communication and customer service skills. Job summary / Role and Responsibilities Advising customers what parts they might need for their vehicle Taking orders in person, over the phone or by email Building long-term relationships with local customers Become an essential, trusted part of your customers business Checking availability of parts on computerised stock records Ordering of parts from suppliers Picking parts from warehouse Putting orders together Sending orders by courier Dealing with payments Raising invoices and issuing receipts Maintaining shelf displays Ordering supplies, putting stock away and updating stock levels Actively promote offers and discounts Limit credits and returns by sending the rights parts, first time Relief / occasional van driving duties as and when required Essential Criteria Have experience and technical knowledge within a motor factors sales or automotive parts environment Be commercially aware of industry standards Have excellent interpersonal and negotiation skills Strong customer focus to build upon our customer base Be competent across Microsoft packages Ability to plan workload and use own initiative Desirable Criteria Experience of MAM software Forklift licence Whats on offer Competitive salary and benefits Expanding Company Training and support Employee discount To apply please send an up-to-date CV detailing your experience to date along with a covering letter. Skills: Sales Parts Sales Advisor Advisor Customer Service Customer Focus
Parts Sales Advisor employer: Network Auto
Contact Detail:
Network Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Familiarize yourself with the automotive parts industry. Understanding common parts and their functions will help you communicate effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills. Since this role emphasizes building long-term relationships, think of examples from your past experiences where you successfully resolved customer issues or provided exceptional service.
✨Tip Number 3
Showcase your technical knowledge. Be prepared to discuss specific automotive parts and how they relate to customer needs. This will highlight your suitability for the role and your ability to advise customers effectively.
✨Tip Number 4
Demonstrate your initiative and planning skills. Think of instances where you successfully managed your workload or improved processes in previous roles, as this aligns with the responsibilities of the Parts Sales Advisor position.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor factors sales or automotive parts. Emphasize your technical knowledge and customer service skills to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experience make you a great fit for the Parts Sales Advisor position.
Showcase Your Interpersonal Skills: Since excellent communication and customer service skills are essential, provide examples in your application that demonstrate your ability to build relationships and negotiate effectively with customers.
Highlight Technical Proficiency: Mention your competence with Microsoft packages and any experience with MAM software. If you have a forklift license, be sure to include that as well, as it is a desirable criterion for the role.
How to prepare for a job interview at Network Auto
✨Show Your Technical Knowledge
Make sure to highlight your experience and technical knowledge in the automotive parts environment. Be prepared to discuss specific parts and their applications, as this will demonstrate your expertise and understanding of the industry.
✨Demonstrate Excellent Communication Skills
Since the role requires strong customer service skills, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully advised customers or resolved issues to showcase your communication abilities.
✨Prepare for Customer Scenarios
Think about common customer inquiries or scenarios you might face in this role. Prepare responses that show how you would advise customers on parts they need, handle orders, and build long-term relationships with them.
✨Familiarize Yourself with MAM Software
If you have experience with MAM software, be ready to discuss it. If not, take some time to learn the basics, as familiarity with this software can set you apart from other candidates and show your willingness to adapt.