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- Tasks: Engage with small-to-medium businesses through inbound calls to sell Comcast services.
- Company: Join Comcast, a Fortune 50 leader in media and technology, driving innovation daily.
- Benefits: Enjoy competitive pay, commission opportunities, and comprehensive benefits tailored to your needs.
- Why this job: Be part of a dynamic team that values collaboration, innovation, and customer satisfaction.
- Qualifications: High school diploma required; 0-2 years of relevant experience preferred.
- Other info: This is a virtual role for residents in the North East Division.
Comcast brings together the best in media and technology. We drive innovation to create the world\’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for inbound telesales of Comcast services to small-to-medium business customers.Job Description** Exciting news – This position is Virtual; however, must reside in the North East Division for this position – This includes the States of New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, D.C and parts of VirginiaDisclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.Selling Comcast Business Mobile is a requirementWireless experience strongly preferred **Core ResponsibilitiesMeet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services.Ensure CRM software is accurate and up to date on daily basis.Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately.Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers.Keep up-to-date on product knowledge, industry information and competitive landscape.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team – make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what\’s right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.SkillsAdaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace OrganizationCompensationBase Pay: $15.75Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.EducationHigh School Diploma / GEDCertifications (if applicable)Relevant Work Experience0-2 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr
Virtual - Business Sales Representative employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual - Business Sales Representative
✨Tip Number 1
Familiarise yourself with Comcast's products and services, especially their Business Mobile offerings. Understanding the features and benefits will help you engage confidently with potential customers during your calls.
✨Tip Number 2
Practice your sales pitch and customer interaction skills. Role-playing with a friend or family member can help you refine your approach and prepare for handling objections effectively.
✨Tip Number 3
Research the competitive landscape in the telecommunications industry. Knowing what sets Comcast apart from its competitors will enable you to highlight unique selling points during conversations with prospects.
✨Tip Number 4
Be ready to demonstrate your adaptability and resilience. Prepare examples from your past experiences where you've successfully navigated challenges or adapted to changing circumstances, as these traits are highly valued in sales roles.
We think you need these skills to ace Virtual - Business Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in telesales or customer service. Emphasise any previous roles where you met or exceeded sales targets, as this aligns with the core responsibilities of the position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Comcast's mission that resonate with you, and explain how your skills in communication and problem-solving make you a great fit for the team.
Showcase Relevant Skills: Highlight skills that are crucial for the role, such as adaptability, resilience, and technical knowledge. Provide examples of how you've demonstrated these skills in past experiences, especially in a sales context.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is essential in a customer-facing role.
How to prepare for a job interview at JobLeads GmbH
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Comcast's products and services, especially those related to business sales. Being able to discuss specific features and benefits will show your enthusiasm and preparedness.
✨Demonstrate Your Sales Skills
Prepare to share examples of how you've successfully met or exceeded sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Showcase Your Customer-Centric Approach
Emphasise your commitment to delivering an exceptional customer experience. Be ready to discuss how you handle customer inquiries and resolve issues, as this role requires a strong focus on customer satisfaction.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. This is a common practice for sales positions. Practice your pitch and be prepared to demonstrate how you would handle various customer interactions.
