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- Tasks: Join our team as a Home Specialist, helping customers find their perfect home products every Sunday.
- Company: Neptune creates beautiful, high-quality home pieces with a focus on design and craftsmanship.
- Benefits: Enjoy competitive pay, generous holidays, gym membership, and discounts on our products.
- Why this job: Be part of a welcoming team that values creativity, customer care, and personal growth.
- Qualifications: Previous customer service experience and excellent communication skills are essential.
- Other info: Work in a stunning location near Farnham Castle, with opportunities for training and development.
We\’re excited to welcome a Home Specialist (Retail Sales Assistant) to our wonderful Farnham team, on a part time basis, working every Sunday each week. Focusing on providing a warm and welcoming environment for our customers and creating a memorable experience through their in-depth product knowledge and passion for great design and interiors. Responsibilities include: Identifying customer needs and answering product related questions using your product knowledge whilst offering advice and guidance in the selection of suitable products Processing sales and communicating accurate information, including creating purchase orders from suppliers and quotations for customers Supporting in improving and maintaining brand standards on visual display and merchandising to meet our company guidelines Organising meetings for our in-house Designers to support with kitchen and home design appointments. Following Neptune policies and procedures to maintain our stock, cash handling and customer records Supporting with maintaining the upkeep of our stores, ensuring they are presented to our brand standards We would love it if you could bring to us previous experience in a customer facing role with a high service-led approach and focus on care and attention to detail. You\’ll bring the ability to work in a fast-paced environment, work proactively and have excellent communication skills, both written …
Home Specialist employer: Neptune (Europe)
Contact Detail:
Neptune (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Specialist
✨Tip Number 1
Familiarize yourself with Neptune's product range and design philosophy. Understanding the brand's aesthetic and values will help you connect with customers and provide tailored advice.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being warm and engaging is key to creating memorable experiences for customers.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment by preparing examples from previous roles where you successfully managed multiple tasks or handled challenging situations.
✨Tip Number 4
Highlight any experience you have with visual merchandising or maintaining brand standards. This will demonstrate your attention to detail and commitment to upholding the company's image.
We think you need these skills to ace Home Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Home Specialist position. Understand the key responsibilities and required skills, such as customer service experience and product knowledge.
Tailor Your CV: Customize your CV to highlight relevant experience in customer-facing roles. Emphasize your ability to provide excellent service and any previous work in retail or design environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for home design and interiors. Mention specific experiences where you exceeded customer expectations and how you align with the company's values.
Highlight Communication Skills: In both your CV and cover letter, emphasize your strong communication skills. Provide examples of how you've effectively engaged with customers and contributed to a positive shopping experience.
How to prepare for a job interview at Neptune (Europe)
✨Show Your Passion for Design
Make sure to express your enthusiasm for great design and interiors during the interview. Share examples of how you've engaged with design in your previous roles or personal life, as this will resonate well with the company's values.
✨Demonstrate Customer-Centric Skills
Prepare to discuss your previous customer-facing experiences. Highlight specific instances where you identified customer needs and provided tailored solutions, showcasing your high service-led approach and attention to detail.
✨Familiarize Yourself with the Brand
Research Neptune's products and brand standards before the interview. Being knowledgeable about their offerings will allow you to answer product-related questions confidently and demonstrate your commitment to maintaining brand integrity.
✨Emphasize Team Collaboration
Since the role involves supporting in-house designers and working within a team, be ready to share examples of how you've successfully collaborated with others in past roles. This will show that you align with the company's value of 'Do It Together.'
