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- Tasks: Lead a team, ensure customer satisfaction, and maintain high standards during shifts.
- Company: Join Chef & Brewer, a collection of unique country-style pubs offering a homey escape.
- Benefits: Enjoy competitive salary, discounts, and access to mental health support.
- Why this job: Be part of a supportive culture with opportunities for career advancement and training.
- Qualifications: Must have strong teamwork skills, attention to detail, and a positive attitude.
- Other info: Earn up to £1,500 for referring friends and access wages before payday.
The predicted salary is between 24000 - 36000 £ per year.
- Dept. L4/House: Gatehouse (Kings Lynn) – 01728
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Job Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interesting in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
#J-18808-Ljbffr
Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the Chef & Brewer brand and its values. Understanding what makes our pubs unique will help you convey your passion for the role during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences. Highlight situations where you successfully managed a team or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Prepare to discuss how you maintain high standards in customer service. Think of instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with our expectations for a Team Leader.
✨Tip Number 4
Network with current or former employees of Chef & Brewer if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and teamwork. Use bullet points for clarity and include specific examples of how you've led teams or improved customer satisfaction.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent customer experiences. Mention specific instances where you have successfully managed a team or resolved issues under pressure.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your approach to motivating and supporting team members.
✨Emphasise Customer Service
Since the role focuses on providing memorable customer experiences, be prepared to discuss your customer service philosophy. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The ability to resolve issues quickly is key for this position. Prepare to discuss scenarios where you've had to think on your feet and how you managed to keep operations running smoothly during busy shifts.
✨Highlight Teamwork and Adaptability
Talk about your experience working in a team environment and how you adapt to changing situations. Showcase your positive attitude and willingness to support your colleagues, especially during peak times.
