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- Tasks: Lead a team, ensure customer satisfaction, and maintain high standards during shifts.
- Company: Join Chef & Brewer, a collection of unique country-style pubs offering a homey escape.
- Benefits: Enjoy competitive salary, discounts, and access to mental health support.
- Why this job: Be part of a supportive culture with opportunities for career advancement and training.
- Qualifications: Must have strong teamwork skills, attention to detail, and a positive attitude.
- Other info: Earn up to £1,500 for referring friends and access wages before payday.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, ensuring the team has everything they need for a smooth shift. You’ll maintain high standards and ensure our customers are satisfied.
Company Description
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country, offering welcoming escapes that feel like a home away from home. Our relaxed pubs feature beautifully decorated interiors, quality pub food, and carefully selected drinks, perfect for any occasion.
Additional Information
We’re committed to rewarding our team’s hard work:
- Competitive salary, pension contributions, and opportunities to advance your career across our well-known brands. As a leading apprenticeship provider, we offer training and development at all levels.
- 33% discount for you and 15% for your loved ones on all our brands, so you can enjoy your favorite food and drinks at a discount.
- Free employee assistance program offering support for mental health, well-being, financial, and legal matters.
- 50% discount for you and 25% for your loved ones at Greene King Inns and hotels, making weekend getaways affordable.
- Refer a friend bonus — earn up to £1,500 when your referral is hired.
- Wagestream — access your wages before payday for life\’s unexpected expenses.
- Retail discounts — up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.
Qualifications
As a Team Leader, your responsibilities include:
- Providing customers with a memorable and heartfelt experience.
- Deputising for management and resolving issues in their absence.
- Organising and coordinating the team during busy shifts to ensure smooth operation.
- Maintaining a safe, legal, and clean bar environment, addressing issues promptly and safely.
What you’ll bring:
- An eye for detail, ensuring every pint is perfect.
- Leading by example in delivering excellent service and a warm welcome to customers.
- The ability to think quickly and adapt during busy periods.
- A positive attitude and strong teamwork skills.
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Team Leader employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the Chef & Brewer brand and its values. Understanding what makes our pubs unique will help you convey your passion for the role during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences. Highlight situations where you successfully managed a team or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Prepare to discuss how you maintain high standards in customer service. Think of instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with our expectations for a Team Leader.
✨Tip Number 4
Network with current or former employees of Chef & Brewer if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leadership, customer service, and teamwork. Use bullet points for clarity and include specific examples of how you've led teams or improved customer satisfaction.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to providing excellent customer experiences. Mention specific instances where you have successfully managed a team or resolved issues under pressure.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Team Leader role.
How to prepare for a job interview at Greene King
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, highlighting your approach to motivating and supporting team members.
✨Emphasise Customer Service
Since the role focuses on providing memorable customer experiences, be prepared to discuss your customer service philosophy. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The ability to resolve issues quickly is key for this position. Prepare to discuss scenarios where you've had to think on your feet and how you managed to keep operations running smoothly during busy shifts.
✨Highlight Teamwork and Adaptability
Talk about your experience working in a team environment and how you adapt to changing situations. Showcase your positive attitude and willingness to support your colleagues, especially during peak times.
