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- Tasks: Service and repair security systems, conduct inspections, and provide top-notch customer service.
- Company: Join a dynamic team focused on electronic security solutions in the UK.
- Benefits: Enjoy overtime pay, travel time compensation, and double pay on Sundays and public holidays.
- Why this job: Be part of a crucial industry, work independently, and develop your technical skills.
- Qualifications: 3+ years in CCTV or Access Control systems, valid driving licence, and ECS/FESS Card required.
- Other info: Flexible working hours with occasional travel; apply now for an exciting career opportunity!
The predicted salary is between 36000 - 60000 £ per year.
Location: 1h30 max away from South Wimbledon office
At least 3 years\’ experience working with CCTV or Access Control systems is required.
A valid, clean driving licence is essential.
Valid ECS/FESS Card for site-based work.
The candidate will mainly work in and around the M25, with occasional travel to other locations as needed.
Working hours: Monday to Friday, from 8am to 5pm
Responsibilities
- Service and repair of security systems
- Routine inspections
- Troubleshooting faults
- Providing excellent customer service
- Maintaining accurate records and compliance documentation
- Ensuring all work complies with industry standards and regulations
- Participating in an on-call rota for emergency call-outs (1 week in 7)
Experience
- Proven experience as a Security Engineer
- Strong understanding of electronic security systems, maintenance, and repair
- Experience setting up IP-based security systems, configuring network settings, and ensuring communication between devices and servers
- Troubleshooting and resolving technical issues
- Setting up remote monitoring solutions and providing remote technical support
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Good communication skills and customer interaction abilities
Must have experience working with:
- CCTV – Hikvision, Hanwha, Avigilon, EagleEye, Vista
- Access Control – Paxton, ACT, Salto, Brivo, Gallagher
- Door Entry – Fermax, BPT, Videx, 2N
Additional information: Overtime, Saturday pay rates, travel time, and double pay for Sundays and public holidays.
Please note that non-UK passport holders may require a work permit. For more information, check our Blog.
Applications should be submitted via the \’Apply now\’ button. Do not include bank or payment details in your application.
Created on 16/07/2025 by TN United Kingdom
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Service Engineer employer: Tiger Resourcing Group
Contact Detail:
Tiger Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific CCTV and Access Control systems mentioned in the job description, such as Hikvision and Paxton. Having hands-on experience or knowledge about these brands will give you an edge during interviews.
✨Tip Number 2
Make sure to highlight your problem-solving skills and ability to troubleshoot technical issues. Prepare examples from your past work where you successfully resolved complex problems, as this is crucial for a Service Engineer role.
✨Tip Number 3
Since customer service is a key part of the role, think of ways to demonstrate your communication skills. Be ready to discuss how you've effectively interacted with clients in previous positions, ensuring their needs were met.
✨Tip Number 4
If you have a valid ECS/FESS Card, make sure to mention it during your discussions. If not, consider obtaining one before applying, as it shows your commitment to meeting industry standards and regulations.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV and Access Control systems. Include specific examples of your work, such as brands you've worked with (like Hikvision or Paxton) and any relevant certifications like the ECS/FESS Card.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving skills and customer service experience. Mention your ability to work independently and as part of a team, as well as your willingness to participate in the on-call rota.
Showcase Technical Skills: Detail your technical expertise in setting up IP-based security systems and troubleshooting faults. Be specific about the types of systems you have experience with and any remote monitoring solutions you've implemented.
Follow Application Instructions: When applying, ensure you use the 'Apply now' button as instructed. Avoid including sensitive information like bank details, and double-check that all your documents are complete and accurate before submission.
How to prepare for a job interview at Tiger Resourcing Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with CCTV and Access Control systems during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Since troubleshooting is a key part of the role, be ready to provide examples of technical issues you've encountered and how you approached solving them. This will show your potential employer that you can think on your feet.
✨Emphasise Customer Service Experience
As this role involves providing excellent customer service, share instances where you've successfully interacted with clients or resolved their concerns. This will demonstrate your ability to maintain positive relationships.
✨Prepare for Compliance Questions
Familiarise yourself with industry standards and regulations related to security systems. Be ready to discuss how you ensure compliance in your work, as this is crucial for the role.
