Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our dynamic team to open and manage files for various claims.
- Company: Keoghs is a leading provider of legal solutions in the insurance sector.
- Benefits: Enjoy 25 days holiday, health support, and discounts on local attractions.
- Why this job: Develop valuable skills in a fast-paced environment with career growth opportunities.
- Qualifications: 5 GCSEs including Maths and English; strong IT and communication skills required.
- Other info: Full-time role with potential for increased responsibilities as you grow.
The predicted salary is between 24000 - 36000 £ per year.
The main responsibilities of a File Opener, to undertake a wide range of tasks, Working as part of the biggest support team in Keoghs. We are a fast paced, hardworking and target driven team.
The file opening team opens around 4000 files per month for all areas of the business and therefore completes work on all types of claims including Motor, Commercial Litigation, EL/PL, and for over 40 clients …
File Opener employer: The Davies Group
Contact Detail:
The Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land File Opener
✨Tip Number 1
Familiarise yourself with the key responsibilities of a File Opener. Understanding the specific tasks, such as liaising with clients and inputting case details accurately, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your telephone communication skills. Since the role requires a confident telephone manner, consider role-playing scenarios where you need to clarify information or handle queries effectively.
✨Tip Number 3
Showcase your organisational skills by discussing how you prioritise tasks under pressure. Prepare examples from past experiences where you successfully managed multiple deadlines or critical tasks.
✨Tip Number 4
Research Keoghs and their approach to claims management. Being knowledgeable about the company’s values and services will allow you to align your answers with their expectations during the interview process.
We think you need these skills to ace File Opener
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the File Opener role. Emphasise your attention to detail, organisational skills, and any previous customer service or data input experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific responsibilities from the job description, such as liaising with clients and managing deadlines, and explain how your background makes you a great fit.
Showcase Relevant Skills: In your application, clearly demonstrate your ability to work under pressure, adapt to changing processes, and communicate effectively. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the File Opener position.
How to prepare for a job interview at The Davies Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a File Opener. Familiarise yourself with the types of claims you'll be dealing with, such as Motor and Commercial Litigation, and be prepared to discuss how your skills align with these tasks.
✨Demonstrate Attention to Detail
Since the role requires high accuracy in data input and file management, be ready to provide examples from your past experiences where your attention to detail made a difference. This could be in previous jobs or even during your studies.
✨Showcase Your Communication Skills
As the job involves liaising with clients and solicitors, practice articulating your thoughts clearly. You might be asked to role-play a scenario during the interview, so think about how you would handle a call to clarify information.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to adapt and solve problems under pressure. Think of specific situations where you had to prioritise tasks or manage a heavy workload, and be ready to explain your thought process.
