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- Tasks: Join our dynamic team to open and manage files for various claims.
- Company: Keoghs is a leading provider of legal solutions in the insurance sector.
- Benefits: Enjoy 25 days holiday, health plans, and discounts on local attractions.
- Why this job: Develop valuable skills in a fast-paced environment with career growth opportunities.
- Qualifications: 5 GCSEs including Maths and English; strong IT and communication skills required.
- Other info: Full-time role with potential for increased responsibilities as you grow.
The predicted salary is between 24000 - 36000 £ per year.
The main responsibilities of a File Opener, to undertake a wide range of tasks, Working as part of the biggest support team in Keoghs. We are a fast paced, hardworking and target driven team.
The file opening team opens around 4000 files per month for all areas of the business and therefore completes work on all types of claims including Motor, Commercial Litigation, EL/PL, and for over 40 clients …
File Opener employer: The Davies Group
Contact Detail:
The Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land File Opener
✨Tip Number 1
Familiarise yourself with the various types of claims that the File Opener role deals with, such as Motor and Commercial Litigation. Understanding these areas will help you speak confidently about your knowledge during any interviews or discussions.
✨Tip Number 2
Practice your telephone communication skills, as this role requires a confident telephone manner. Consider role-playing scenarios where you need to gather information from clients or solicitors to enhance your comfort level.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for managing multiple tasks under tight deadlines. This will demonstrate your ability to prioritise effectively, which is crucial for the File Opener position.
✨Tip Number 4
Research Keoghs and their approach to client service. Being able to discuss how you align with their values and commitment to quality service can set you apart from other candidates during the selection process.
We think you need these skills to ace File Opener
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the File Opener role. Emphasise your attention to detail, organisational skills, and any previous customer service or data input experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific responsibilities from the job description, such as liaising with clients and handling sensitive information, to demonstrate your suitability.
Showcase Relevant Skills: In your application, clearly outline your competencies in IT, communication, and problem-solving. Provide examples of how you've successfully managed workloads under pressure or adapted to changing processes in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the File Opener position.
How to prepare for a job interview at The Davies Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a File Opener. Familiarise yourself with the types of claims you'll be dealing with and the importance of meeting strict deadlines. This will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Attention to Detail
Since the role requires high accuracy in data input and file management, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Highlight any relevant skills or experiences that showcase your ability to manage information accurately.
✨Demonstrate Your Communication Skills
As a File Opener, you'll need to liaise with clients and colleagues effectively. Practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've successfully communicated in previous roles, especially over the phone.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to prioritise tasks or adapt to changing situations. Prepare to explain your thought process and the outcomes of your actions.
