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For Companies At a Glance
- Tasks: Join us as an Assistant Branch Manager, driving customer service and business growth.
- Company: Rubix is a leading supplier of industrial parts and services, committed to excellence.
- Benefits: Enjoy a full-time role with opportunities for training and career development.
- Why this job: Make an impact in a dynamic environment while building relationships and enhancing customer loyalty.
- Qualifications: Experience in manufacturing or engineering is key; sales or procurement background preferred.
- Other info: Full training provided for ERP systems; a driving license is required.
The predicted salary is between 28800 - 43200 £ per year.
The Role
- Permanent
- Fulltime
Were looking for a dynamic Assistant Branch Manager, known internally as an Assistant Insite Manager, to join our team on a well established customer site.
This is a varied role with plenty of room to make it your own. As well as delivering an exceptional standard of service to customers, youll be responsible for driving new business growth.
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.
Commercially orientated, you will develop relationships with relevant stakeholders including engineering managers, procurement managers and facilities managers whilst also identifying and executing opportunities for revenue growth and margin improvement for Rubix.
In an ideal world it would be great for you to have knowledge of our products and services, but this isnt essential. What is important is that you have experience working in a manufacturing or engineering environment in an operational or commercial role – a great opportunity for a salesperson with a background in industrial B2B selling or someone with procurement/buying experience in heavy industry.
Key Responsibilities
- Manage sales enquiries and orders and inputting onto the system
- Deputising for the Insite Manager in his absence
- Maintenance of customer information within Rubix and Customer systems
- Managing work orders from engineering
- Dealing with all related enquiries such as stock availability, pricing, back orders, and delivery queries.
- Preparation and follow up of relevant quotes
- Building and developing relationships with customers to ensure maximum order taking and continued loyalty
- Communicating with suppliers in respect of the stock availability, prices & delivery issues
- General inventory management duties & overall responsibility for the Stores
- Prepare customer reports for customer meetings
Key Skills / Qualifications:
- Working knowledge of Microsoft Office packages
- Experience of working with different customer ERP systems preferred
- SAP experience is preferred but full training will be provided
- Sound understanding/appreciation of industrial stores operations is preferred but full training will be provided
- Driving license
- A proven track record of working in an industrial sales/customer driven environment
- Excellent communication skills with the ability to liaise both externally and internally
- A commitment to providing the highest level of customer service
- Ability to work on own initiative and also as a team member
- Works well under pressure
- Works and adheres to deadlines
- Enthusiastic, flexible & self motivated
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Locations
Assistant Branch Manager employer: Rubix
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Rubix. Even if you don't have prior knowledge, understanding their offerings can help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the manufacturing and engineering sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships and driving sales growth. Think of specific examples where you've successfully built rapport with clients or improved sales figures, as these will be crucial in showcasing your fit for the Assistant Branch Manager position.
✨Tip Number 4
Demonstrate your understanding of inventory management and operational efficiency. Be ready to share any relevant experiences or strategies you've implemented in previous roles that align with the responsibilities outlined in the job description.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in manufacturing or engineering environments. Emphasise any roles that involved sales, customer service, or procurement to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Assistant Branch Manager role. Mention specific examples of how you've driven business growth or improved customer relationships in previous positions.
Highlight Key Skills: Clearly outline your proficiency with Microsoft Office and any experience with ERP systems, particularly SAP. Mention your ability to manage customer enquiries and orders effectively, as this is crucial for the role.
Showcase Your Customer Service Commitment: Demonstrate your commitment to providing exceptional customer service. Include examples of how you've successfully managed customer relationships and resolved issues in past roles.
How to prepare for a job interview at Rubix
✨Showcase Your Customer Service Skills
As an Assistant Branch Manager, delivering exceptional service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to customer satisfaction.
✨Demonstrate Your Commercial Acumen
Since the role involves driving new business growth, highlight your experience in identifying revenue opportunities. Discuss any strategies you've implemented in the past that led to increased sales or improved margins.
✨Familiarise Yourself with Relevant Systems
While knowledge of their specific ERP systems isn't essential, having a good grasp of Microsoft Office and any experience with SAP can set you apart. Brush up on these tools and be ready to discuss how you've used similar systems in your previous roles.
✨Prepare for Relationship Building Questions
Building relationships with stakeholders is crucial in this role. Think of examples where you've successfully developed professional relationships, particularly in a B2B context, and be ready to explain how you maintain those connections.
