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For Companies At a Glance
- Tasks: Join us as an Assistant Branch Manager, driving customer service and business growth.
- Company: Rubix is a leading supplier of industrial parts and services, committed to excellence.
- Benefits: Enjoy a full-time role with training opportunities and a dynamic work environment.
- Why this job: Make an impact in a varied role while building relationships and enhancing customer loyalty.
- Qualifications: Experience in manufacturing or engineering sales is preferred; training provided for specific systems.
- Other info: Ideal for those looking to grow in a commercial role within a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
The Role
- Permanent
- Fulltime
Were looking for a dynamic Assistant Branch Manager, known internally as an Assistant Insite Manager, to join our team on a well established customer site.
This is a varied role with plenty of room to make it your own. As well as delivering an exceptional standard of service to customers, youll be responsible for driving new business growth.
We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.
Commercially orientated, you will develop relationships with relevant stakeholders including engineering managers, procurement managers and facilities managers whilst also identifying and executing opportunities for revenue growth and margin improvement for Rubix.
In an ideal world it would be great for you to have knowledge of our products and services, but this isnt essential. What is important is that you have experience working in a manufacturing or engineering environment in an operational or commercial role – a great opportunity for a salesperson with a background in industrial B2B selling or someone with procurement/buying experience in heavy industry.
Key Responsibilities
- Manage sales enquiries and orders and inputting onto the system
- Deputising for the Insite Manager in his absence
- Maintenance of customer information within Rubix and Customer systems
- Managing work orders from engineering
- Dealing with all related enquiries such as stock availability, pricing, back orders, and delivery queries.
- Preparation and follow up of relevant quotes
- Building and developing relationships with customers to ensure maximum order taking and continued loyalty
- Communicating with suppliers in respect of the stock availability, prices & delivery issues
- General inventory management duties & overall responsibility for the Stores
- Prepare customer reports for customer meetings
Key Skills / Qualifications:
- Working knowledge of Microsoft Office packages
- Experience of working with different customer ERP systems preferred
- SAP experience is preferred but full training will be provided
- Sound understanding/appreciation of industrial stores operations is preferred but full training will be provided
- Driving license
- A proven track record of working in an industrial sales/customer driven environment
- Excellent communication skills with the ability to liaise both externally and internally
- A commitment to providing the highest level of customer service
- Ability to work on own initiative and also as a team member
- Works well under pressure
- Works and adheres to deadlines
- Enthusiastic, flexible & self motivated
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Assistant Branch Manager employer: Rubix
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Rubix. Even if you don't have prior knowledge, understanding their offerings can help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the manufacturing and engineering sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships and driving sales growth. Think of specific examples where you've successfully built rapport with clients or improved sales figures, as these will be key points of interest for the hiring team.
✨Tip Number 4
Showcase your ability to work under pressure and meet deadlines. Be ready to share instances from your previous roles where you effectively managed multiple tasks or projects simultaneously, as this is crucial for the Assistant Branch Manager position.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and any operational roles you've held in manufacturing or engineering environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Assistant Branch Manager position. Mention specific examples of how you've driven business growth or improved customer relationships in previous roles, aligning your experiences with the key responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your proficiency with Microsoft Office and any experience with ERP systems, particularly SAP. Highlight your communication skills and ability to work under pressure, as these are crucial for the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rubix
✨Show Your Customer Service Skills
As an Assistant Branch Manager, exceptional customer service is key. Be prepared to share examples of how you've successfully managed customer relationships in the past, especially in a B2B context.
✨Demonstrate Your Commercial Acumen
Highlight your understanding of driving business growth and margin improvement. Discuss any relevant experiences where you identified opportunities for revenue growth or improved supplier negotiations.
✨Familiarise Yourself with Relevant Software
While specific ERP experience isn't mandatory, having a working knowledge of Microsoft Office and being open to learning new systems like SAP will be beneficial. Mention any similar software you've used in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you've had to manage stock issues or customer complaints, and be ready to explain how you handled them effectively.
