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- Tasks: Lead a dynamic restaurant team and drive sales while ensuring an exceptional guest experience.
- Company: Wagamama is a vibrant restaurant chain focused on good change and community impact.
- Benefits: Enjoy bonuses, private medical insurance, free food, discounts, and wellness support.
- Why this job: Join a culture that values diversity, personal growth, and continuous improvement in a fast-paced environment.
- Qualifications: Experience in hospitality management, strong communication skills, and a passion for team development are essential.
- Other info: Embrace the Wagamama Way, where your unique story and contributions are celebrated.
The predicted salary is between 36000 - 60000 £ per year.
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Job Title: General Manager at Wagamama
As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way. Live and breathe our people promise, values, and embody core leadership behaviours. You’ll be responsible for:
- Driving sales
- Inspiring your team to deliver a great guest experience, striving to exceed expectations
- Developing and growing your team, ensuring they are engaged, motivated, and delivering results
Benefits include:
- Up to £8,000 a year bonus opportunity
- Private medical insurance and pension scheme
- Dedicated 6-week training programme
- £14 – £25 of free food allowance on every shift
- 50% discount at Wagamama and 30% off all other TRG brands with family and friends
- Internal progression opportunities and fully funded apprenticeship programmes
- 28 days holiday
- Kintsugi wellness access, including councillors, cycle to work scheme, and discounted gym and leisure
- Family-friendly policy offering 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
- Financial wellbeing support, including salary-repaid loans for urgent financial needs
What we look for:
- An experienced hospitality general manager capable of leading a restaurant team with positive behaviour and actions, driving performance in a fast-paced, complex environment
- A strong communicator who engages in real conversations with consideration and care, ensuring your team feels heard and supported
- Experience understanding the financial performance of a restaurant and identifying opportunities
- Experience managing a restaurant budget
- Comfortable managing team labour and reacting to changing demands
- A passionate leader experienced in managing team performance and development
- Someone who cares about creating an inclusive environment where the team feels respected and belongs
- A forward-thinking problem solver, able to think on your feet and make quick decisions
- An inspiring leader who engages their team to nourish and flourish in their roles and careers
The Wagamama Way:
Kaizen, meaning ‘good change,’ is our core philosophy. It influences everything we do—from our food to our work practices—and emphasizes continuous improvement. We are committed to championing change in our communities and planet.
With three decades of acting differently, we celebrate diversity and personality over perfection. We welcome everyone and their unique stories, promising to support and trust each other. We aim to create safe spaces for real conversations with open hearts and minds.
All we ask is for you to dish up what makes you different.
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general manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land general manager
✨Tip Number 1
Familiarise yourself with the Wagamama Way and their core philosophy of Kaizen. Understanding their commitment to continuous improvement and inclusivity will help you align your leadership style with their values during interviews.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to drive sales and manage a restaurant budget effectively. Be ready to discuss specific strategies you've implemented that led to improved financial performance.
✨Tip Number 3
Showcase your communication skills by engaging in real conversations with current employees or industry professionals. This will not only give you insights into the company culture but also help you articulate how you can support and inspire your future team.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing for situational questions. Think of scenarios where you had to make quick decisions in a fast-paced environment, and be ready to share how you handled those challenges effectively.
We think you need these skills to ace general manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Wagamama's core philosophy, Kaizen, and their commitment to diversity and inclusion. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Experience: Emphasise your experience as a general manager in the hospitality sector. Provide specific examples of how you've driven sales, developed teams, and improved guest experiences in previous roles.
Showcase Leadership Skills: Demonstrate your leadership style in your application. Use examples that illustrate how you inspire and engage your team, manage performance, and create an inclusive environment.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the General Manager position at Wagamama. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Wagamama
✨Understand the Wagamama Way
Familiarise yourself with Wagamama's core philosophy of Kaizen, which focuses on continuous improvement. Be prepared to discuss how you can embody this in your leadership style and contribute to the restaurant's culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to inspire and motivate others, as well as how you've developed team members in previous roles.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with managing restaurant budgets and understanding financial performance. Think of specific instances where you've identified opportunities for improvement or cost-saving measures.
✨Engage in Real Conversations
As a strong communicator, it's essential to show that you can engage in meaningful conversations. Prepare to discuss how you ensure your team feels heard and supported, and be ready to share your approach to creating an inclusive environment.
