General Manager

General Manager

Worcester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, enhance customer experiences, and drive pub sales.
  • Company: Join Chef & Brewer, a collection of charming country-style pubs across the UK.
  • Benefits: Enjoy competitive salary, discounts, and access to mental health support.
  • Why this job: Be part of a welcoming culture that values your growth and well-being.
  • Qualifications: Experience in management, strong communication skills, and a passion for hospitality.
  • Other info: Opportunities for career advancement and training available.

The predicted salary is between 36000 - 60000 £ per year.

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Job Title: General Manager

As General Manager, you’ll have the freedom to succeed in building a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example and ensure our customers and teams have a great time.

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country. Our pubs are welcome escapes for our customers, feeling like a home away from home. With beautifully decorated interiors, seriously good pub food, and expertly chosen drinks ranges, they are perfect for any occasion.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

  • You’ll receive a competitive salary, pension contribution, and more:
  • The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we offer training and development at every level.
  • Discount of 33% for you and 15% for your loved ones on all of our brands – enjoy your favourite food and drinks at a discount.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – enjoy a weekend away without breaking the bank.
  • Refer a friend – earn up to £1,500 when they are placed in a role.
  • Wagestream – access your wages before payday for life\’s surprises.
  • Retail discounts – up to 30% off at Superdrug, exclusive discounts with Three Mobile, and more.

Qualifications

What you\’ll do as a General Manager…

  • Work with your business development manager and management team to grow pub sales.
  • Lead by example and bring our brand to life through your team, delivering amazing customer experiences.
  • Recruit and develop your team to ensure they have the knowledge needed to delight our customers.
  • Champion brand standards and ensure customer and team safety at all times.
  • Please note: Successful candidates will need to already have or be able to acquire a personal license.

What you\’ll bring…

  • High standards and attention to detail in all aspects of pub management.
  • Excellent communication and leadership skills.
  • Business savvy with a keen eye for P&L control.
  • Care for others, your pub, and the environment.
  • Previous success at General Manager level is desirable, from hospitality, retail, or other fast-paced backgrounds; a positive attitude and outlook are essential!
  • Keen to learn and succeed at new challenges.

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General Manager employer: Greene King

At Chef & Brewer, we pride ourselves on being an exceptional employer, offering a vibrant work culture where you can truly thrive as a General Manager. With competitive salaries, extensive training and development opportunities, and generous discounts across our brands, we ensure that our team members feel valued and supported. Join us in creating memorable experiences for our customers in our beautifully located country-style pubs, where your leadership will inspire both your team and our guests.
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Contact Detail:

Greene King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Chef & Brewer's unique brand and values. Understanding their approach to customer service and team development will help you align your leadership style with their expectations.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide valuable insights into the company culture and expectations.

✨Tip Number 3

Prepare to discuss your previous successes in managing teams and driving sales. Be ready to share specific examples that demonstrate your leadership skills and ability to create a positive customer experience.

✨Tip Number 4

Showcase your passion for the hospitality industry during any interactions. Whether it's through conversations or interviews, expressing genuine enthusiasm for creating memorable experiences will set you apart from other candidates.

We think you need these skills to ace General Manager

Leadership Skills
Customer Service Excellence
Team Development
Business Development
P&L Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Brand Management
Safety and Compliance Knowledge
Recruitment and Training
Adaptability
Positive Attitude
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise your leadership skills, customer service excellence, and any previous roles as a General Manager or similar positions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the Chef & Brewer brand. Mention specific examples of how you've successfully led teams and improved customer experiences in the past.

Highlight Relevant Qualifications: If you have a personal license or any other relevant qualifications, make sure to mention them prominently in your application. This shows you meet the necessary requirements for the role.

Showcase Your Business Acumen: In your application, provide examples of how you've managed P&L effectively in previous roles. Highlight any strategies you've implemented that led to increased sales or improved operational efficiency.

How to prepare for a job interview at Greene King

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your communication style and how you motivate others.

✨Understand the Business

Familiarise yourself with the financial aspects of pub management, such as P&L control. Be ready to discuss how you can drive sales and manage costs effectively, showing that you have a business-savvy mindset.

✨Emphasise Customer Experience

Chef & Brewer values amazing customer experiences. Think of specific instances where you've enhanced customer satisfaction in previous roles and be prepared to share these stories during your interview.

✨Demonstrate Your Passion for Hospitality

Express your enthusiasm for the hospitality industry and your commitment to creating a welcoming environment. Share why you believe a warm atmosphere is essential for both customers and staff.

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