At a Glance
- Tasks: Lead and inspire your team while ensuring a fun, safe environment for customers.
- Company: Join a financially stable business with exciting growth plans in the leisure industry.
- Benefits: Enjoy career development opportunities and a dynamic work environment.
- Why this job: Be at the heart of customer experience and team culture in a vibrant setting.
- Qualifications: Must have 12 months of management experience in a fast-paced, customer-focused role.
- Other info: Hands-on role with diverse responsibilities across the centre.
The predicted salary is between 28800 - 43200 £ per year.
Are you ahighly motivatedandambitious manager? Are you looking for an employer that willinvest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evi…
Assistant General Manager - Leisure Bowling Centre employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Leisure Bowling Centre
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Tip Number 2
Familiarize yourself with the latest trends in the leisure and hospitality industry. Being knowledgeable about current practices can help you stand out as a candidate who is proactive and engaged.
✨Tip Number 3
Prepare to discuss your management style and how you motivate and mentor your team. Highlight any specific strategies you've used to improve team performance and customer satisfaction.
✨Tip Number 4
Demonstrate your understanding of financial targets and service standards. Be ready to talk about how you've successfully met or exceeded these in your past roles, showcasing your ability to drive results.
We think you need these skills to ace Assistant General Manager - Leisure Bowling Centre
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in management, customer service, and the leisure or hospitality industry.
Highlight Your Experience: In your CV and cover letter, emphasize your management experience, particularly in fast-paced environments. Provide specific examples of how you've successfully led teams and improved customer experiences.
Show Your Passion: Express your enthusiasm for the role and the leisure industry in your application. Mention any relevant achievements or initiatives that demonstrate your commitment to excellent customer service and team development.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Flow Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Highlight your management experience by discussing how you've successfully led a team in a fast-paced environment. Be prepared to share stories about coaching and mentoring team members, as this is crucial for the role.
✨Understand Financial Targets
Familiarize yourself with financial metrics relevant to the leisure or hospitality industry. Be ready to discuss how you've contributed to achieving financial goals in previous roles, as this will show your understanding of the business side of operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think of situations where you had to handle difficult customers or manage unexpected challenges, and be ready to explain your thought process and actions.