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- Tasks: Lead and inspire volunteer teams in our retail shops to make a real impact.
- Company: Join the British Heart Foundation, a leading charity dedicated to fighting heart disease.
- Benefits: Enjoy flexible working hours, time off in lieu, and a supportive team environment.
- Why this job: Make a difference in your community while developing valuable skills in a dynamic role.
- Qualifications: Experience in volunteer management and excellent communication skills are essential.
- Other info: Field-based role covering London and surrounding areas; must have a full UK driving licence.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about people and driven to make a real impact? At the British Heart Foundation (BHF), we’re looking for a Retail Volunteering Manager to help shape the future of volunteering across our network of shops. In this exciting role, you’ll work closely with Regional and Area Managers to bring our volunteering strategy to life. You’ll support shop teams with everything from volunteer recruitment and onboarding to engagement and retention and building strong, motivated teams that are at the heart of our success. You’ll also champion our digital volunteering platform, MyVolunteer, making it easier than ever for people to get involved and stay connected. As part of a friendly and collaborative team of Retail Volunteering Managers, you’ll share ideas, solve challenges, and help drive innovation in how we support our volunteers. About You You will bring expertise in volunteer management, with a proven track record of working with volunteers in either a field-based capacity or within a multi-site organisation. Your experience includes engaging and influencing key stakeholders to deliver innovative, credible solutions that support performance and strategic goals. We’re looking for someone with a strong track record of delivering against key performance indicators and proven experience in training or coaching individuals and groups. Excellent communication skills are essential, with the ability to speak knowledgeably and passionately about all aspects of volunteering. You’ll bring strong analytical capabilities, with the confidence to question, investigate, and challenge constructively to drive improvement. Outstanding organisational skills are key, as you’ll need to manage competing priorities, work independently, and take initiative in a fast-paced environment. Previous experience in a retail setting is desirable and will help you understand the unique challenges and opportunities within our shop network. We are also looking for: A people person who thrives in a team environment Strong understanding of the retail sector A passion for community and making a difference Confidence using digital tools to engage and support others Working arrangements This is a field-based role covering London & the surrounding counties, East Anglia and up to the Midlands. You will need to live within the geographical area, or you must be able to relocate to this region. You must have a full UK driving licence at the time of application with access to your own vehicle. There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu. Interview process The interview process may take place in-person or virtually via MS Teams. Interviews may take place during the advertising period.
Retail Volunteering Manager - South employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Volunteering Manager - South
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to community and volunteering will help you articulate how your passion aligns with their goals during discussions.
✨Tip Number 2
Network with current or former employees of the BHF, especially those in retail or volunteer management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage volunteers and engage stakeholders. Highlighting these instances will showcase your expertise and make you stand out as a candidate.
✨Tip Number 4
Brush up on your digital skills, particularly related to volunteer management platforms. Being able to discuss how you can leverage technology to enhance volunteer engagement will show that you're forward-thinking and ready to champion their digital initiatives.
We think you need these skills to ace Retail Volunteering Manager - South
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Retail Volunteering Manager.
Highlight Relevant Experience: Emphasise your expertise in volunteer management and any relevant experience in retail settings. Use specific examples to demonstrate your ability to engage and influence stakeholders effectively.
Showcase Communication Skills: Since excellent communication skills are essential, ensure your application reflects your ability to articulate your passion for volunteering. Consider including examples of how you've successfully trained or coached individuals or groups.
Prepare for the Interview: Anticipate questions related to your experience with volunteer management and your understanding of the retail sector. Be ready to discuss how you would champion the digital volunteering platform and drive innovation within the team.
How to prepare for a job interview at British Heart Foundation
✨Show Your Passion for Volunteering
Make sure to express your genuine enthusiasm for volunteering and community engagement. Share personal stories or experiences that highlight your commitment to making a difference, as this will resonate well with the interviewers at the British Heart Foundation.
✨Demonstrate Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged and influenced key stakeholders in previous roles. This could include specific strategies you used to build relationships or drive initiatives, which is crucial for the Retail Volunteering Manager position.
✨Highlight Your Analytical Abilities
Be ready to discuss how you've used data to inform decisions and improve volunteer management processes. Providing concrete examples of how you've questioned and challenged existing practices to drive improvement will showcase your analytical capabilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you've faced in volunteer management or retail settings and how you overcame them, as this will demonstrate your ability to thrive in a fast-paced environment.
