Sales Office Manager / Branch Sales Manager

Sales Office Manager – Location: Livingston Are you a dynamic and results-driven leader with a passion for sales and customer service? Our client is looking for a Sales Office Manager to drive performance, lead a high-performing internal sales team, and help shape the future of their branch operations About the Role: As Sales Office Manager, you\’ll play a key role in leading and managing the internal sales function. You\’ll inspire a culture of success, deliver outstanding service to our customers, and exceed financial targets through intelligent trading and strong leadership. You\’ll also act as a bridge between our sales team, suppliers, and external account managers-ensuring alignment and driving growth. What You\’ll Be Doing: *Lead, coach and develop a high-performing internal sales team. *Monitor and communicate team and branch performance daily. *Set and achieve revenue, gross profit and margin targets. *Build and maintain long-lasting relationships with customers, suppliers, and colleagues. *Ensure pricing and quotations are handled efficiently and accurately. *Deliver exceptional customer service standards at all times. *Analyse sales performance and create actionable plans to maximise opportunities. *Drive improvements in credit control and reduce debtor days. *Deputise for the General/Branch Manager when required. *Conduct regular 1-2-1s and performance reviews with direct reports. What We\’re Looking For: *Proven experience leading a successful sales team *Exceptional communication and relationship-building skills *Performance-driven with a tenacious, proactive approach *Analytical mindset and confident with reporting and planning *Strong negotiation skills and commercial awareness *Encouraging, motivational, and coaching leadership style *IT literate and comfortable with CRM/sales platforms Why Join? *Be part of a company that values leadership and innovation *Supportive environment with genuine opportunities for growth *Great team culture and the chance to make a real impact *Competitive salary and benefits package Mandeville is acting as an Employment Agency in relation to this vacancy