At a Glance
- Tasks: Own IT operations and support digital strategy for Elanco's European Commercial affiliates.
- Company: Join Elanco, a global leader in animal health dedicated to innovation and sustainability.
- Benefits: Enjoy a hybrid work environment with opportunities for skill development and career growth.
- Why this job: Be part of a diverse team making a positive impact on animal health and well-being.
- Qualifications: Bachelor's degree in Computer Science and three years' experience in IT systems implementation.
- Other info: Elanco values diversity and encourages all candidates to apply, even if they don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We\’re driven by our vision of \’Food and Companionship Enriching Life\’ and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you\’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals\’ lives better makes life better – join our team today!
This role will own the IT operations and enablement of Elanco\’s digital strategy for our European Commercial affiliates.
As our IT SiteOps Analyst for Commercial affiliates in Western Europe, you will be the primary IT point of contact, acting as a bridge between local commercial teams and IT. You will own IT delivery of local and regional Commercial initiatives which need involvement of IT, and you will champion the adoption and efficient use of our global commercial technology capabilities, ensuring they meet the unique needs of each affiliate while aligning with Elanco\’s global strategy.
You will also support delivery of other local operational IT services & solutions as well as coordinate with IT service providers to maintain stability.
Your Responsibilities:
Site Operations IT is at the heart of the global IT organization ensuring the \’rubber hits the road\’ on Elanco\’s growing digital investments positioned on modern IT architecture. The key responsibilities for this role include:
- Represent all aspects of IT to local employees, building a strong brand for IT
- Build and maintain strong relationships with key stakeholders in both IT and the commercial business, effectively communicating updates, challenges, and opportunities.
- Oversee local IT vendors ensuring service level agreements are met and value is maximized.
- Gather, analyze, and prioritize local IT, ensuring alignment with global IT strategy
- Maintain a strong understanding of global commercial capabilities and promote their adoption within the Western European affiliates, driving standardization
- Lead and manage small to medium-sized IT projects related to local systems and processes
- Actively participate in the country\’s operational agendas to enable site \”essential wins\”
- Own the technology and business use of local IT applications and related hardware, ensuring continuous operation, systems remain in a validated state and manage lifecycles through releases and retirement
- Ensure local adoption of global IT policies and processes
- Oversight of local IT service provider resources ensuring they deliver reliable, quality IT services
- Understand and represent local compliance requirements for IT solutions/services e.g. data privacy
What You Need to Succeed (minimum qualifications):
- Bachelor\’s degree in Computer Science or related Scientific area
- Minimum three years\’ experience in the implementation and support of IT systems and/or infrastructure
What will give you a competitive edge (preferred qualifications):
- Proven experience in a similar IT analyst role
- Excellent communication, interpersonal, and stakeholder management skills
- Understanding of commercial processes and technologies, such as CRM, marketing automation, sales analytics, sales data
- Knowledge & experience of ITIL processes
- Demonstrated ability to influence peers and business partners
- Demonstrated ability to proactively identify issues and either resolve or escalate to the appropriate level for resolution
- Build strong relationships with other IT functions
- Strong analytical, problem solving and investigative skills
- Experience in the Animal Health industry or Commercial environment, with a solid understanding of relevant processes and trends
Additional Information:
- Travel: 0-10% travel
- Location: Hook, UK – Hybrid Work Environment
Don\’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don\’t necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
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Commercial IT Business Analyst EMEA employer: Elanco Animal Health Incorporated
Contact Detail:
Elanco Animal Health Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial IT Business Analyst EMEA
✨Tip Number 1
Familiarise yourself with Elanco's mission and values, especially their focus on animal health and sustainability. This will help you align your responses during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Elanco, particularly those in IT roles. They can provide valuable insights into the company culture and the specific challenges faced in the Commercial IT Business Analyst position.
✨Tip Number 3
Brush up on your knowledge of ITIL processes and commercial technologies like CRM and marketing automation. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed stakeholder relationships and IT projects in the past. Highlighting your experience in these areas will show that you're ready to take on the responsibilities of the role.
We think you need these skills to ace Commercial IT Business Analyst EMEA
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Commercial IT Business Analyst position at Elanco. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in IT systems implementation and support. Emphasise any experience you have with commercial processes, CRM systems, or project management, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the job. Mention your understanding of Elanco's mission and how your background aligns with their goals, particularly in animal health and technology.
Highlight Soft Skills: In your application, don't forget to showcase your communication, interpersonal, and stakeholder management skills. These are essential for building relationships within the company and ensuring effective IT delivery.
How to prepare for a job interview at Elanco Animal Health Incorporated
✨Understand Elanco's Mission
Before the interview, make sure you understand Elanco's vision of 'Food and Companionship Enriching Life'. Familiarise yourself with their commitment to animal health and sustainability, as this will help you align your answers with their core values.
✨Showcase Your IT Experience
Be prepared to discuss your previous experience in IT systems implementation and support. Highlight specific projects where you've successfully bridged the gap between IT and commercial teams, as this is crucial for the role.
✨Demonstrate Stakeholder Management Skills
Elanco values strong relationships with stakeholders. Prepare examples of how you've effectively communicated with various teams and managed expectations, especially in challenging situations.
✨Familiarise Yourself with ITIL Processes
Since knowledge of ITIL processes is preferred, brush up on these concepts and be ready to discuss how you've applied them in your previous roles. This will show your understanding of best practices in IT service management.