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- Tasks: Create engaging technical content across various channels to support marketing initiatives.
- Company: Commify is a leading provider of messaging solutions operating in 9 countries.
- Benefits: Enjoy a competitive salary, bonus, comprehensive healthcare, and 27 days annual leave.
- Why this job: Join a dynamic team and make an impact in the tech industry while developing your skills.
- Qualifications: 4+ years in content marketing with a passion for creating compelling technical narratives.
- Other info: Flexible work environment with opportunities for continuous learning and development.
The predicted salary is between 34000 - 44000 £ per year.
Over the last 10 years Commify has grown and transformed under Private Equity ownership and now operates across 9 countries including UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia and the USA.
You\’re probably already familiar with us: we\’re behind the messages you receive via SMS, WhatsApp, email, or to get notifications for a healthcare appointment, receive delivery notifications, cash in a mobile coupon to your favorite store, and so much more.
At Commify, our people are our greatest asset. We\’re building a strong culture of connection and are now seekingan experienced and collaborative Technical Content Creator to drive the creation and delivery of compelling technical content across multiple channels and for diverse audiences. The role sits within our marketing team, and will proactively partner with Product Marketing, Product Management, and wider Commercial Teams to deliver.
The Technical Content Creator is a pivotal role for Commify, driving content strategy and creation that directly supports our transformation journey to be the leading UCaaS/CPaaS provider for SMEs and Local Enterprise.
The ideal candidate will have demonstrable experience creating and executing effective and engaging technical content across multiple channels. Expertise in originating marketing content from technical source materials is essential, as is a passion for crafting simple and compelling messaging tailored to specific audiences.
If you\’re ready to make an impact, we want to hear from you!
You\’re Role Will Include:
- Content Strategy & Development
- Develop comprehensive technical content strategies aligned with product roadmaps and go-to-market initiatives for CPaaS/UCaaS propositions.
- Create original, authoritative content that translates complex technical concepts into accessible, commercially-focused narratives.
- Collaborate with product management, product marketing, engineering, and commercial teams to identify content opportunities that support lead generation and customer acquisition.
- Produce high-quality technical content across diverse formats including website, whitepapers, case studies, blog posts, technical guides, webinar scripts, and video content.
- Adapt and repurpose technical source material for different audience segments, channels, and stages of the customer journey.
- Ensure consistent brand voice and messaging across all technical communications while maintaining technical accuracy.
- Create developer-focused content including API documentation, integration guides, and technical tutorials.
- Develop content that directly supports developer integration and adoption.
- Engage with technical communities through thought-leadership content, supporting Commify to demonstrate its expertise and its ability to solve customer problems.
- Support the enhancement and growth of our Partner Programmes globally through effective content and messaging.
- Create channel partner enablement materials that support indirect sales efforts.
- Monitor content performance metrics across channels, analyzing engagement and conversion data.
- Continuously optimise content based on audience feedback, performance insights, and market trends.
- Maintain content calendar and workflow processes to ensure consistent delivery and quality standards.
- Partner with Brand and Communications colleagues to ensure technical content aligns with overall brand strategy, positioning and messaging framework.
- Work closely with product marketing to support go-to-market activities, campaign development and sales enablement.
What You\’ll Bring:
- Bachelor’s degree in marketing, business, communications, media or relevant field.
- 4+ years of relevant experience in content marketing or content development.
- Strong track record of creating technical content to deliver against ambitious commercial goals.
- Ability to articulate complex technical concepts clearly and concisely to technical and non-technical audiences.
- Experience of owning key projects (or key aspects of a major project).
- Passion for content creation, with demonstrable experience of self-generating compelling content that resonates – ideally in UCaaS/CPaaS, SaaS, or broader B2B technology space.
- Excellent communication, interpersonal, and project management skills.
- Familiarity with search engine optimisation strategies, and a keen understanding of how search algorithms impact content visibility are highly desirable.
- Understanding of various messaging channels related to CPaaS/UCaaS is highly desirable (SMS, WhatsApp, RCS, Email); as is experience of creating content and tools for the Developer audience.
- Self-starter with the ability to thrive in a fast-paced, dynamic environment.
- Experience of working with international stakeholders at all levels.
What We Offer:
- Salary Range of £40,000 – £47,000 per annum depending on experience.
- Company Bonus.
- Comprehensive healthcare cash plan to support your well-being.
- Enjoy 27 days of annual leave in addition to Bank Holidays.
- Celebrate your birthday with a day off, plus additional wellbeing leave and giving back days.
- Access for you and your family to Calm, a premium mindfulness, health, and wellness app.
- Employer pension contribution at 5% to help secure your future.
- Death in service (4x salary).
- Engaging culture initiatives, including a festive Christmas reward and regular social events monthly and quarterly.
- Endless training and development opportunities with access to unlimited learning resources through Udemy.
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Technical Content Creator employer: Commify
Contact Detail:
Commify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Content Creator
✨Tip Number 1
Familiarise yourself with the latest trends in UCaaS and CPaaS. Understanding the current landscape will help you create relevant content that resonates with both technical and non-technical audiences.
✨Tip Number 2
Engage with developer communities online. Participating in forums or social media groups can provide insights into what developers are looking for, which can inform your content creation and demonstrate your commitment to the role.
✨Tip Number 3
Showcase your ability to simplify complex concepts. Prepare examples of how you've successfully translated technical jargon into accessible content in your previous roles, as this is a key requirement for the position.
✨Tip Number 4
Network with professionals in the industry. Attend webinars or conferences related to UCaaS/CPaaS to meet potential colleagues and learn more about the company culture at Commify, which can give you an edge during interviews.
We think you need these skills to ace Technical Content Creator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Content Creator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Highlight your relevant experience in content creation, especially any technical content you've produced. Use specific examples that demonstrate your ability to simplify complex concepts and engage diverse audiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for content creation and how your background aligns with Commify's mission. Mention specific projects or achievements that showcase your expertise in creating effective technical content.
Showcase Your Work: If possible, include links to your portfolio or samples of your previous work that demonstrate your ability to create high-quality technical content. This could include blog posts, whitepapers, or case studies that reflect your writing style and expertise.
How to prepare for a job interview at Commify
✨Showcase Your Technical Expertise
Make sure to highlight your experience in creating technical content. Be prepared to discuss specific projects where you translated complex concepts into accessible narratives, as this is crucial for the role.
✨Demonstrate Collaboration Skills
Since the role involves working closely with various teams, share examples of how you've successfully collaborated with product management, marketing, or engineering teams in the past. This will show your ability to work cross-functionally.
✨Prepare for Content Strategy Questions
Expect questions about your approach to developing content strategies. Think about how you would align content with product roadmaps and go-to-market initiatives, and be ready to discuss your thought process.
✨Familiarise Yourself with CPaaS/UCaaS
Research the CPaaS and UCaaS landscape, including key messaging channels like SMS and WhatsApp. Being knowledgeable about these areas will demonstrate your passion for the industry and your readiness to contribute.
