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- Tasks: Join us as a Clerical Assistant, handling filing, data input, and customer enquiries.
- Company: Be part of South Lanarkshire Council, committed to community service and equal opportunities.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and discounts on cinema tickets.
- Why this job: This role offers a chance to develop skills in a supportive team environment while making a difference.
- Qualifications: Proficiency in IT, especially Microsoft Word and Excel, with excellent communication skills required.
- Other info: No CVs accepted; apply online and ensure you meet the specific behaviours framework.
The predicted salary is between 24000 - 36000 £ per year.
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE AND COMPLETE THEIR SKILLS AND QUALIFICATIONS EITHER VIA THE ME TAB ON FUSION PRIOR TO STARTING THE APPLICATION FORM OR BY CLICKING ON THE LINK AS PART OF THE APPLICATION PROCESS IN THE SECTION OF THE FORM TITLED “REVIEW SKILLS AND QUALIFICATIONS”.
We are looking for a Clerical Assistant to join our team based in Council Headquarters.
You will undertake a wide range of clerical duties including filing, faxing, photocopying, data input, taking minutes at meetings, and managing a varied workload.
Excellent customer service is our priority; therefore, you will demonstrate commitment to customer care and preferably have previous experience handling customer enquiries by telephone.
Effective communication skills are essential, as is proficiency in IT, especially in Microsoft Word and Excel.
You should be able to effectively prioritize your workload, respond to changing priorities, and contribute to team goals and projects. When completing the application, please ensure you cover the following:
- Provide evidence of your experience and achievements in the five specific behaviors framework: \’Efficient, Flexible, Leading, Working with Others, and Performing\’.
Please note: We do not accept CVs; any submitted will be disregarded. If you need to submit additional information to support your application, upload it under supporting documents.
Please apply online. All correspondence will be via email.
Preferred candidates identified after the selection process will be required to assist the recruitment team to ensure timely completion of recruitment checks. Failure to complete these checks within a reasonable timeframe may result in withdrawal from the process.
Canvassing of Elected Members or employees of South Lanarkshire Council in connection with any appointment shall disqualify the applicant.
Legislative Information
This post is excepted under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
Candidates should disclose any employment gaps and provide a foreign police check if applicable for periods abroad.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all community members. We guarantee interviews for disabled applicants meeting the minimum requirements under the disability confident scheme.
We support members of the armed forces, veterans, and their families, as outlined in the Armed Forces Community Covenant. Veterans meeting minimum requirements will be guaranteed an interview.
As an employee, you would receive benefits including:
- Enrolment in an award-winning local government pension scheme
- Up to 33 days of annual leave
- Public holiday entitlement (up to 10 days)
- Family-friendly policies including flexible working and leave, enhanced maternity/paternity leave
- Employee discounts, including cinema discounts
- Additional benefits such as Cycle to Work Scheme, Physiotherapy, and Employee Assistance Program
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H&T 2000 - G1 Clerical Assistant (609405) - 2000-409171965 employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&T 2000 - G1 Clerical Assistant (609405) - 2000-409171965
✨Tip Number 1
Familiarise yourself with the specific behaviours mentioned in the job description: Efficient, Flexible, Leading, Working with Others, and Performing. Think of examples from your past experiences that demonstrate these qualities, as you'll need to provide evidence of them during the application process.
✨Tip Number 2
Brush up on your IT skills, particularly in Microsoft Word and Excel. Consider taking a quick online course or tutorial to ensure you're comfortable with the software, as proficiency in these tools is essential for the role.
✨Tip Number 3
Prepare for potential interview questions by thinking about how you would handle customer enquiries and manage a varied workload. Practising your responses can help you feel more confident and articulate during the interview.
✨Tip Number 4
Make sure to complete your skills and qualifications on the Fusion platform before applying. This step is crucial for internal applicants and will streamline your application process, ensuring you meet all necessary requirements.
We think you need these skills to ace H&T 2000 - G1 Clerical Assistant (609405) - 2000-409171965
Some tips for your application 🫡
Understand the Application Process: Make sure to read the job description thoroughly. Internal applicants must apply via the Opportunity Marketplace and complete their skills and qualifications in the Me tab on Fusion before starting the application form.
Highlight Relevant Experience: When filling out the application, provide clear evidence of your experience and achievements related to the five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. Use specific examples to demonstrate how you embody these traits.
Focus on Customer Service Skills: Since excellent customer service is a priority for this role, emphasise any previous experience handling customer enquiries, especially over the phone. Showcase your commitment to customer care in your application.
Prepare Supporting Documents: If you need to submit additional information to support your application, ensure it is uploaded under supporting documents. Remember, CVs are not accepted, so focus on the application form and any required documentation.
How to prepare for a job interview at South Lanarkshire Council
✨Showcase Your Customer Service Skills
Since excellent customer service is a priority for this role, be prepared to discuss your previous experiences handling customer enquiries. Share specific examples that highlight your commitment to customer care and how you effectively resolved issues.
✨Demonstrate Effective Communication
Effective communication skills are essential for the Clerical Assistant position. During the interview, practice clear and concise communication. You might also want to prepare to discuss how you've successfully communicated in team settings or during meetings.
✨Highlight Your IT Proficiency
Proficiency in Microsoft Word and Excel is crucial for this role. Be ready to discuss your experience with these tools, perhaps by mentioning specific tasks you've completed or projects you've worked on that required these skills.
✨Prepare Evidence of Key Behaviours
The job description mentions five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. Prepare examples from your past work that demonstrate these behaviours, as they will be key to showcasing your fit for the role.
