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- Tasks: Lead a transformative change programme, guiding teams through new processes and customer journeys.
- Company: Join a dynamic business in Kent focused on modernising their operations and enhancing customer service.
- Benefits: Enjoy flexible office visits, a supportive work environment, and the chance to make a real impact.
- Why this job: Be part of an exciting transformation that empowers teams and improves customer experiences.
- Qualifications: Experience in end-to-end change management and strong communication skills are essential.
- Other info: This is an 18-month Fixed-Term Contract with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Are you a passionate Change Manager with experience in facilitating the full end-to-end change?
We are supporting a business who are going through an enterprise-wide transformation to recruit for a Change Manager on an initial 18 month Fixed-Term Contract to join their programme.
This role is based in Kent near Maidstone with office visits required 2/3 time per week & with business needs.
Key Responsibilities for the Change Manager:
– Working on their company wide transformation programme to modernise ways of working
– Preparing the business to absorb changes, helping teams to understand the benefits and minimise impact to BAU
– Supporting on the new customer journey, moving the customer service team away from the administration side and becoming more advisory for business efficiency
– Currently at build phase of the new customer self-service portal
– Working on the full end-to-end change from communication and engagement through to team training, go live and post go live support
Key Skills for the Change Manager:
– Experience with full end-to-end change management
– Previous experience working on multiple workstreams
– Change management experience on a digital or process automation project
– Clear and engaging communication style
– Ability to influence teams
Please apply as directed!
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Change Manager employer: Clearwater People Solutions
Contact Detail:
Clearwater People Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager
✨Tip Number 1
Network with professionals in change management, especially those who have experience in enterprise-wide transformations. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with the specific challenges and trends in change management within digital and process automation projects. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss your previous experiences with end-to-end change management in detail. Be ready to share specific examples of how you've influenced teams and communicated effectively during transitions.
✨Tip Number 4
Research the company’s current transformation initiatives and be prepared to discuss how your skills align with their goals. Showing that you understand their needs will set you apart from other candidates.
We think you need these skills to ace Change Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and skills required for the Change Manager position. Tailor your application to highlight your relevant experience in facilitating end-to-end change management.
Craft a Compelling CV: Your CV should clearly outline your experience with change management, particularly in digital or process automation projects. Use specific examples to demonstrate how you've successfully managed multiple workstreams and influenced teams.
Write a Strong Cover Letter: In your cover letter, express your passion for change management and detail how your skills align with the company's transformation programme. Highlight your communication style and ability to prepare teams for change, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is crucial for a Change Manager.
How to prepare for a job interview at Clearwater People Solutions
✨Showcase Your Change Management Experience
Be prepared to discuss specific examples of your previous change management projects. Highlight your role in facilitating end-to-end changes and how you supported teams through transitions.
✨Demonstrate Your Communication Skills
Since clear communication is key for this role, practice articulating your thoughts clearly and engagingly. Consider preparing a brief presentation on a past project to showcase your ability to convey complex information effectively.
✨Understand the Business Context
Research the company’s current transformation programme and be ready to discuss how your skills can contribute to their goals. Showing that you understand their challenges will demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about how you would handle resistance to change or how you would engage teams during a transition, and be ready to share your strategies.
