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For Companies At a Glance
- Tasks: Serve amazing coffee and create a friendly atmosphere for customers.
- Company: Join Coffi Lab, a heartwarming place with daily visits from furry friends.
- Benefits: Enjoy flexible shifts, competitive pay of £12.25 per hour, and a fun work environment.
- Why this job: Be part of a team that values customer experience and teamwork in a vibrant setting.
- Qualifications: Dependable, organised, and friendly; previous experience is a plus but not required.
- Other info: Full training provided; shifts start as early as 6:30 am and finish around 6:30 pm.
Overview
Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner.
If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the opportunity for you.
We are looking for someone to join our Llanishen team working approximately 2 days per week. We are open 7 days per week and so we look for as much flexibility as possible. Rotas are prepared at least a week in advance. Our Team Members each work their share of open and close shifts. The open shifts starts as early as 6:30am and the close shift finishes around 6:30pm. All of our Baristas are paid £12.25 per hour.
Responsibilities
- Delighting every customer with our magnificent Coffi Lab customer service.
- Crafting consistently beautiful coffee with basic latte art (following recipe and presentation standards and understanding all milks served).
- Helping your team to keep the store spotless – ensuring that it is a nice place to both work in and visit.
- The stores can be busy and so you will need to multitask and follow processes in order to maintain both speed of service and quality of product.
Requirements
- Be dependable. Being a team player really helps everything run like clockwork.
- Be clear. Effective and efficient communication skills are important to get your message across.
- Be organised. You must be able to multi-task as there is a lot involved in ensuring that our customer experience is consistent from the first to the last.
- Be steady. Our stores can get very busy and our teams need to be able to cope with a change of pace, both up and down.
- Be friendly. We want our teams to find the fun at work. You will need to be an approachable, kind colleague, whilst also being welcoming and attentive to our customers.
Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential. Previous coffee experience is also desirable, however full training and support will be provided.
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Barista employer: Coffi Lab Ltd
Contact Detail:
Coffi Lab Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with the coffee culture and trends in Cardiff. Knowing what local customers enjoy can help you connect with them during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a friendly manner. Being approachable and clear in your conversations will demonstrate your ability to provide excellent customer service, which is key for this role.
✨Tip Number 3
Show your flexibility by being open to various shift patterns. Mentioning your willingness to work early mornings or late shifts can make you a more attractive candidate, as the team values dependability and adaptability.
✨Tip Number 4
Get hands-on experience by visiting local coffee shops and observing how they operate during busy periods. This will give you insights into multitasking and maintaining quality service, which you can discuss during your interview.
We think you need these skills to ace Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise skills like multitasking, communication, and teamwork, as these are crucial for a Barista role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention why you want to work at Coffi Lab specifically and how you can contribute to their friendly atmosphere.
Showcase Your Personality: Since the role requires a friendly and approachable demeanour, let your personality shine through in your application. Use a warm tone and express your enthusiasm for working with both customers and your team.
Highlight Flexibility: Given the need for flexibility in shifts, make sure to mention your availability clearly. Indicate your willingness to work early mornings, late shifts, and weekends to show you’re a great fit for the team.
How to prepare for a job interview at Coffi Lab Ltd
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and customer service during the interview. Share any personal experiences or stories that highlight your love for crafting great coffee and engaging with customers.
✨Demonstrate Team Spirit
Since being a team player is crucial, be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Busy Scenarios
Expect questions about how you would handle busy periods. Think of specific strategies you can use to manage stress and maintain quality service, such as prioritising tasks and staying organised.
✨Practice Basic Latte Art
If you have any experience with latte art, be ready to talk about it! If not, consider practising some basic techniques before the interview. Showing that you're willing to learn and improve can impress your potential employers.
