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- Tasks: Lead analysis for business change, focusing on automation opportunities and stakeholder collaboration.
- Company: Join a large-scale digital and IT services function driving transformation and innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and the chance to impact digital experiences.
- Why this job: Be at the forefront of automation, enhancing efficiency and improving customer interactions.
- Qualifications: Degree-level education or equivalent experience in Business Analysis; strong analytical and communication skills required.
- Other info: Fixed-term contract until October 2026; must commute to Birmingham 2-3 days a week.
The predicted salary is between 36000 - 45000 £ per year.
Role: Business Analyst (IT Automation)
Location: Birmingham (Hybrid – 2/3 Days In-office Weekly)
Salary: £36,000 – £45,000
Contract: Fixed-Term (Finishes October 2026)
Network IT is recruiting a Business Analyst to join a large-scale digital and IT services function on a fixed-term contract until October 2028. This role sits at the core of a major transformation programme, with a strong focus on automation and service innovation to enhance business efficiency, streamline operations, and improve digital experiences.
As a Business Analyst, you\’ll work within a central Business Analysis Practice, supporting automation-led change across business services and customer-facing operations. You\’ll help identify opportunities where automation and smart digital tooling can create value, and work closely with stakeholders to deliver effective, sustainable solutions. Your experience of analysis, stakeholder engagement, and agile/waterfall delivery will be key to driving this forward.
This is a hybrid role (2-3 days onsite in Birmingham), so please only apply to this opportunity if you are able to commute to Birmingham regularly.
Responsibilities:
- Lead discovery and analysis for business change initiatives, with a focus on automation opportunities.
- Translate manual or inefficient processes into automation-ready requirements and user stories.
- Collaborate with stakeholders to identify pain points and assess where automation tools can be deployed for measurable improvement.
- Create business cases and cost-benefit analyses for automation-based projects.
- Help define user journeys, MVPs, personas, and workflows with automation in mind.
- Support change initiatives from discovery through to delivery in agile or traditional environments.
- Apply structured analysis techniques to ensure business problems are clearly understood and aligned to digital transformation goals.
Requirements:
- Educated to degree level or with equivalent experience in Business Analysis or a related field.
- Demonstrable experience supporting digital change, ideally with exposure to automation or AI tools.
- Strong stakeholder engagement and communication skills.
- Familiarity with Agile and Waterfall methodologies.
- Analytical thinking with an ability to map current processes and propose automated alternatives.
- Skilled in requirements elicitation, process redesign, and solution evaluation.
- Confident in constructively challenging existing practices to enable improvement through automation.
Desirable:
- Experience working in a complex, regulated, or multi-stakeholder environment.
- Knowledge of automation tools such as RPA platforms (e.g. UiPath, Blue Prism) or low-code technologies.
- An interest in process innovation, service design, or continuous improvement practices.
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Business Analyst (Automation) employer: Network IT Recruitment
Contact Detail:
Network IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Automation)
✨Tip Number 1
Familiarise yourself with the latest automation tools and technologies, especially RPA platforms like UiPath or Blue Prism. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with professionals in the industry through networking events or online forums. Building connections can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented automation or digital change in previous roles. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Research the company’s recent projects or initiatives related to automation and digital transformation. Being able to speak knowledgeably about their work will show your genuine interest in the role and the organisation.
We think you need these skills to ace Business Analyst (Automation)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business analysis, particularly focusing on automation and digital transformation. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and requirements listed in the job description. Share examples of how you've successfully led automation initiatives or improved processes in previous roles.
Showcase Your Skills: In your application, emphasise your analytical thinking and stakeholder engagement skills. Provide concrete examples of how you've mapped processes and proposed automated solutions in past projects.
Highlight Relevant Tools Experience: If you have experience with automation tools like UiPath or Blue Prism, make sure to mention this in your application. Discuss any familiarity with Agile and Waterfall methodologies as well, as these are key to the role.
How to prepare for a job interview at Network IT Recruitment
✨Understand Automation Tools
Familiarise yourself with popular automation tools like UiPath or Blue Prism. Being able to discuss these tools and how they can be applied in real-world scenarios will show your technical knowledge and enthusiasm for the role.
✨Showcase Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Highlight your communication skills and ability to translate complex requirements into actionable insights, as this is crucial for a Business Analyst.
✨Demonstrate Analytical Thinking
Be ready to discuss your approach to analysing business processes. Use specific examples to illustrate how you've identified inefficiencies and proposed automated solutions, showcasing your analytical mindset.
✨Prepare for Agile and Waterfall Discussions
Since the role involves both Agile and Waterfall methodologies, brush up on your knowledge of these frameworks. Be prepared to discuss your experience with each and how you adapt your approach based on project needs.
