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- Tasks: Support the Grounds Maintenance team with admin tasks, info management, and meeting support.
- Company: Join the London Borough of Hackney, dedicated to maintaining beautiful green spaces for the community.
- Benefits: Enjoy a flexible work schedule and the chance to make a real impact in your community.
- Why this job: Be part of a vibrant team that values inclusivity and diversity while enhancing local services.
- Qualifications: Strong admin skills, effective communication, and proficiency in Google applications are essential.
- Other info: This role offers opportunities for training and special projects within a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly organised and proactive individual with a passion for administrative excellence and a background in local government? The London Borough of Hackney is seeking a Customer Administration Officer to join our dedicated Tenancy & Homeownership Division within the Climate, Homes and Economy Directorate. This is a fantastic opportunity to provide essential business efficiency, finance, and administrative support to our Housing Service Department. You\’ll be at the heart of our operations, covering a wide range of crucial areas, including general and financial administration, recruitment, health and safety system management, correspondence, and facilities management. What you\’ll be doing: Supporting Recruitment: Prepare paperwork, liaise with recruitment teams and hiring managers, and assist in coordinating a seamless recruitment process. Maintaining Records: Manage and maintain accurate central record systems, draft letters, and produce reports. Handling Correspondence: Log all correspondence, including complaints, subject access requests, and Freedom of Information inquiries. Financial Administration: Process payments, manage purchase orders, handle credit card reconciliations, and maintain financial records in accordance with corporate regulations. Data Analysis & Reporting: Collate and analyse statistical data, assisting in the preparation of performance reports for senior management. Inspection Preparedness: Support the preparation for external inspections, including those by the Social Housing Regulator, by collating information and maintaining a central document library. Procurement: Undertake a range of procurement functions for the department, including all staff uniforms, equipment, stationery, and furniture. Meeting Support: Take and distribute high-level minutes, organise internal and external meetings, and ensure information is cascaded to appropriate attendees.We\’re looking for someone who has: A comprehensive working knowledge of administrative functions, ideally gained within a local government or council setting. Demonstrable experience in a financial environment and budget monitoring. Excellent customer service skills, both internal and external. Proficiency in IT systems, software, and databases. Strong written and verbal communication skills, including note and minute taking. The ability to work independently, manage, and prioritise workloads. A flexible approach and ability to work as part of a team. Excellent attention to detail and strong organisational and time management skills.Experience in procurement is desirable but not essential. This is a full-time position based within the London Borough of Hackney. You\’ll be expected to work in an agile way, combining hybrid working from our offices and from home. If you\’re ready to contribute to a dynamic team and make a real difference, we encourage you to apply! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy
Administrative Support Officer employer: Connect2Hackney
Contact Detail:
Connect2Hackney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Officer
✨Tip Number 1
Familiarise yourself with the specific administrative practices used in local government. Understanding how the London Borough of Hackney operates can give you an edge in interviews, showing that you're not just a generalist but someone who is ready to hit the ground running.
✨Tip Number 2
Highlight your experience with information management systems. Since the role involves maintaining various information systems, be prepared to discuss any relevant software you've used and how it improved efficiency in your previous roles.
✨Tip Number 3
Prepare examples of how you've successfully managed conflicting priorities in fast-paced environments. The ability to juggle multiple tasks is crucial for this position, so having concrete examples will demonstrate your capability.
✨Tip Number 4
Showcase your communication skills by preparing to discuss how you've effectively liaised with different stakeholders in past roles. This will be key in demonstrating your fit for a role that requires collaboration across teams.
We think you need these skills to ace Administrative Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and experience relevant to the role. Focus on your ability to manage multiple tasks, support teams, and maintain information systems, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the London Borough of Hackney. Mention specific experiences that demonstrate your administrative prowess and your commitment to community services.
Highlight Relevant Skills: In your application, emphasise your proficiency in ICT packages, especially Google applications, and any experience with financial systems. This will show that you have the technical skills needed for the role.
Showcase Team Collaboration: Provide examples of how you've successfully worked within a team environment. Highlight your communication skills and your ability to engage with various stakeholders, as this is crucial for the Administrative Support Officer role.
How to prepare for a job interview at Connect2Hackney
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed multiple tasks, supported teams, or improved processes. This will demonstrate your capability to handle the responsibilities of the role.
✨Familiarise Yourself with Relevant Software
Since proficiency in ICT packages is crucial for this position, make sure you are comfortable discussing your experience with Google applications and any financial systems you've used. If you have experience with Cedar or I Case Respond, be ready to share how you utilised these tools effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you manage conflicting priorities. Think of scenarios from your past work where you had to juggle multiple tasks or resolve issues under pressure, and be ready to explain your thought process.
✨Demonstrate Your Commitment to Inclusivity
The role emphasises promoting inclusiveness and diversity. Be prepared to discuss how you have contributed to a positive and inclusive work environment in your previous roles. This could include examples of teamwork, supporting colleagues, or engaging with diverse communities.
