Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process customer orders and manage queries while ensuring timely delivery.
- Company: Join a national business based in Southampton/Eastleigh with a strong team culture.
- Benefits: Full-time hours, training provided, and a supportive work environment.
- Why this job: Great opportunity to develop skills in a dynamic team and make an impact on customer satisfaction.
- Qualifications: Experience in customer service or order processing is preferred; strong IT skills are essential.
- Other info: Monday to Friday, 9am to 5.30pm, perfect for balancing work and study.
The predicted salary is between 28800 - 43200 £ per year.
Sales Order Processor & Customer Service Assistant! TRAINING CAN BE PROVIDED FOR SOMEONE LOOKING FOR A NEW PATH! This role requires a strong team player, someone proactive and energetic, with excellent IT skills! Southampton / Eastleigh Our client, a national business based in the Southampton / Eastleigh area, is now looking to recruit a mature, experienced FULL TIME Sales Administrator / Sales Order Processor to join their team!! This role involves working Monday to Friday, 9am to 5.30pm, 40 HOURS PER WEEK THIS ROLE WILL INVOLVE THE PROCESSING AND PROGRESSING OF TRADE ORDERS FROM THE SALES TEAM, LIAISING WITH WHOLESALERS & TRADE CUSTOMERS VIA PHONE AND E-MAIL, AND CO-ORDINATING WITH THE LOGISTICS AND WAREHOUSE TEAMS TO ENSURE TIMELY DELIVERY AND CUSTOMER SATISFACTION. Key Responsibilities: * Data & Order Processing: * Process customer orders accurately and in a timely manner. * Maintain and update customer databases, ensuring data accuracy and integrity. * Troubleshoot order discrepancies and escalate where necessary. * Customer, Supplier, and Sales Interaction: * Serve as a primary contact for customer and supplier queries. * Liaise with internal stakeholders, including Buyers and Field Sales Representatives. * Build and maintain strong relationships with customers and partners. * Office Administration: * Maintain accurate filing and documentation of all customer and order activity. * Perform general administrative tasks such as scheduling, reporting, and database updates. * Support communication and collaboration across departments. Important notes : * Order processing is a significant part of the role so everyday IT skills are required. Ideal Candidate: The successful candidate will have previous experience in a customer service or order processing role, strong interpersonal and organisational skills, and the ability to thrive in a fast-paced, team-oriented environment
Experienced Order Processor & Customer Service employer: Close Resource Management Ltd
Contact Detail:
Close Resource Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Order Processor & Customer Service
✨Tip Number 1
Familiarise yourself with common order processing software and customer relationship management (CRM) tools. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Since this role involves liaising with customers and suppliers, being articulate and professional will help you make a great impression.
✨Tip Number 3
Showcase your ability to work in a team by preparing examples of past experiences where you collaborated effectively with others. This will highlight your suitability for a team-oriented environment.
✨Tip Number 4
Research the company and its products thoroughly. Understanding their business model and customer base will allow you to tailor your responses during the interview and demonstrate your genuine interest in the role.
We think you need these skills to ace Experienced Order Processor & Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order processing and customer service. Use specific examples that demonstrate your ability to handle customer queries and process orders efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proactive nature and strong IT skills, and explain how these qualities make you a great fit for the team.
Highlight Teamwork Skills: Since the role requires a strong team player, emphasise your experience working collaboratively with others. Provide examples of how you've successfully liaised with different departments or stakeholders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an order processing role.
How to prepare for a job interview at Close Resource Management Ltd
✨Showcase Your IT Skills
Since the role requires excellent IT skills, be prepared to discuss your experience with various software and tools. Highlight any specific systems you've used for order processing or customer management.
✨Demonstrate Teamwork
This position is all about collaboration. Share examples of how you've successfully worked in a team environment, especially in high-pressure situations. Emphasise your proactive approach and how you support your colleagues.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer queries and resolving issues. Think of specific instances where you've turned a negative customer experience into a positive one, showcasing your problem-solving skills.
✨Understand the Company and Its Values
Research the company and its operations in Southampton/Eastleigh. Familiarise yourself with their products and services, and be ready to discuss how your values align with theirs, particularly in terms of customer satisfaction and teamwork.
