Practice Manager

Practice Manager

Accrington Full-Time 44711 - 49764 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team managing social work emergencies outside of regular hours.
  • Company: Join Lancashire County Council, a leader in inclusive employment for over-50s.
  • Benefits: Enjoy flexible working, out of hours enhancements, and comprehensive training opportunities.
  • Why this job: Make a real impact in social work while enjoying a supportive team culture.
  • Qualifications: Must be a senior social worker with 4+ years in statutory childcare; adult safeguarding experience is a plus.
  • Other info: Work from home during the week and in the office on weekends; flexibility is key.

The predicted salary is between 44711 - 49764 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Job Description

Salary £44,711 – £49,764 Per Annum | Permanent, Full time| 37 hours per week |

This is an exciting opportunity to become part of a dynamic team, committed to providing a professional service responding to statutory emergencies and other social work matters arising outside of business as usual hours, within both the Childcare and Adult arenas that cannot be safely left until the following business as usual day.

The Emergency Duty Team operates outside of core business hours and provides an Out of Hours service across Lancashire.

The practice manager role entails managing a shift comprising of social workers and call takers; screening and allocating of work coming into the team via a number of different workflows, providing robust manager oversight of case work, undertaking confident and competent decision making as to the progression and outcome of cases, underpinned by relevant legislation, policies and procedures, chairing strategy discussions, providing guidance, support and direction to the team, alongside quality supervision and auditing of work.

Ideally, applicants will be senior social workers or above, with a minimum of 4 years statutory childcare experience within a front line team. Experience of adult safeguarding will also be advantageous, however training will be provided.

The team is comprised of 1 Team Manager, 4 Practice Managers, 12 Social Workers, and is supported by a number of customer service advisors (call takers).

An EDT practice manager works to a rolling rota across a range of shifts covering evenings, weekends and bank holidays, to which appropriate out of hours enhancements are paid. There will be a requirement for flexibility, to ensure the team retains sufficient management cover across shifts, or to cover occasional sickness or an overnight shift to ensure the team continues to provide a robust out of hours social work service across Lancashire. The practice managers will when required, undertake some social work tasks to support the team in providing this service.

The team currently work from home during the week and from the office base in Accrington, Lancashire at weekends. This arrangement remains under constant review, to ensure the team enjoy a healthy work life balance, as well as continuing to meet business need. Applicants applying for the role must be able to undertake visits across the County of Lancashire, if required, during their shift, including when working form home.

Out of Hours enhancements are calculated in accordance with hours worked outside of core business hours.

The successful candidate can expect full management and peer support, regular supervision and access to a wide range of training opportunities.

The Emergency Duty Team covers the County of Lancashire, with the exception of Blackpool and Blackburn, and is based at Lancashire House, Enterprise Way, Accrington.

For an informal discussion on the role please contact Sue Ryan – EDT Team Manager- on 07810817649

You must be registered with the Health Care and Professions Council (HCPC).

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a \’disclosure\’. Further information can be found on the \’Our Recruitment Process\’ tab.

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification

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Practice Manager employer: Lancashire County Council

Lancashire County Council is an exceptional employer, offering a supportive and dynamic work environment for those in the social work sector. With a commitment to employee growth through regular supervision and extensive training opportunities, staff can thrive while making a meaningful impact in the community. The flexible working arrangements, including remote work during the week and office-based support in Accrington on weekends, ensure a healthy work-life balance, making it an attractive place for dedicated professionals.
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Contact Detail:

Lancashire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Practice Manager

✨Tip Number 1

Familiarise yourself with the specific legislation and policies relevant to social work in the Childcare and Adult arenas. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees of the Emergency Duty Team. They can provide valuable insights into the team dynamics and expectations, which can be beneficial during your discussions with us.

✨Tip Number 3

Prepare to discuss your experience in managing teams and making critical decisions under pressure. Highlighting specific examples will showcase your leadership skills and ability to handle the responsibilities of a Practice Manager.

✨Tip Number 4

Be ready to demonstrate your flexibility and willingness to work outside of core hours. This is crucial for the role, so having examples of how you've managed similar situations in the past will strengthen your application.

We think you need these skills to ace Practice Manager

Leadership Skills
Decision-Making Skills
Social Work Knowledge
Case Management
Legislative Knowledge
Team Management
Communication Skills
Conflict Resolution
Supervisory Skills
Quality Assurance
Flexibility and Adaptability
Time Management
Emotional Intelligence
Problem-Solving Skills
Knowledge of Adult Safeguarding

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Practice Manager position. Highlight key skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect your relevant experience in social work, particularly in statutory childcare and adult safeguarding. Emphasise your management skills and any experience you have in overseeing teams or casework.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social work and your ability to manage a team effectively. Mention specific examples from your past experience that demonstrate your decision-making skills and adherence to legislation.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Lancashire County Council

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Practice Manager, especially in an Emergency Duty Team. Familiarise yourself with statutory legislation and policies relevant to childcare and adult safeguarding, as these will likely come up during your interview.

✨Showcase Your Experience

Be prepared to discuss your previous experience as a senior social worker or in a similar role. Highlight specific examples where you've successfully managed teams, made critical decisions, or handled complex cases, as this will demonstrate your capability for the position.

✨Demonstrate Flexibility

Since the role requires working outside of core business hours, be ready to discuss your availability and willingness to work shifts, including evenings and weekends. This shows that you are committed to providing the necessary support to the team.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could include inquiries about team dynamics, training opportunities, or how the team adapts to changes in service delivery. It shows your genuine interest in the role and the organisation.

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