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- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and safety.
- Company: Join a vibrant hotel in Bracknell, dedicated to exceptional hospitality.
- Benefits: Earn up to £32,000 with a structured 45-hour work week.
- Why this job: Perfect for those who thrive in dynamic environments and love helping others.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Work hours are from 10:30pm to 7:30am, ideal for night owls!
The predicted salary is between 24000 - 32000 £ per year.
Are you a confident and experienced hospitality professional ready to take charge during the night hours? Our Bracknell based client are seeking a proactive Night Manager to oversee all hotel operations after hours, ensuring a safe, smooth, and exceptional guest experience throughout the night. You’ll be the go-to person for all guest needs throughout the night — from creating warm, personalised welcomes to maintaining high standards of security and cleanliness. You’ll also take ownership of key admin tasks and ensure function spaces are set up to the highest standards. The hours for this role are 10:30pm to 7:30am working a 45 hour week earning a salary up to £32,000. Main responsibilities for the Night Manager role are: * Welcome and assist late-arriving guests and early departures * Handle night audits, complete the Daily Brief, and manage handovers * Carry out security checks and maintain a safe, clean environment * Set up function rooms and support with room service food & drinks * Log incidents, support with emergencies, and communicate with other departments * Ensure the hotel is “show round ready” by morning Skills required for the Night Manager role are: * Excellent Communications skills * Punctual * Excellent customer services * Thorough and Organised * Professional Ready to lead the night shift with confidence and care?
Night Manager employer: Journey Recruitment Ltd
Contact Detail:
Journey Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with the hotel’s operations and services. Understanding the specific needs of guests during night hours will help you demonstrate your proactive approach in interviews.
✨Tip Number 2
Highlight your experience in hospitality, especially any roles where you've managed late-night operations or dealt with emergencies. This will show that you're prepared for the responsibilities of a Night Manager.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in previous roles. Being able to share specific instances will illustrate your ability to create warm, personalised welcomes for guests.
✨Tip Number 4
Network with current or former employees of the hotel if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles where you've managed operations or provided exceptional customer service during night shifts. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to handle night-time operations. Mention your communication skills and how you ensure guest satisfaction, as these are key for the Night Manager role.
Highlight Relevant Skills: In your application, emphasise skills such as punctuality, organisation, and professionalism. Provide examples of how you've successfully managed similar responsibilities in past roles, especially in high-pressure situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Manager.
How to prepare for a job interview at Journey Recruitment Ltd
✨Show Your Hospitality Experience
Make sure to highlight your previous experience in hospitality, especially any roles that involved night shifts. Share specific examples of how you've handled guest needs during late hours and maintained high standards.
✨Demonstrate Strong Communication Skills
Since excellent communication is key for this role, prepare to discuss how you effectively communicate with guests and team members. Consider sharing a situation where your communication skills made a difference in resolving an issue.
✨Be Prepared for Situational Questions
Expect questions about how you would handle various scenarios, such as emergencies or guest complaints during the night. Think through your responses and be ready to explain your thought process and actions.
✨Emphasise Your Organisational Skills
As a Night Manager, being thorough and organised is crucial. Prepare to discuss how you manage your time and tasks during the night shift, including handling audits and ensuring everything is ready for the morning.
