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- Tasks: Lead and support a team to prevent homelessness and manage complex cases.
- Company: Rochdale Council is dedicated to improving housing outcomes and preventing homelessness.
- Benefits: Enjoy a supportive work environment with opportunities for professional development.
- Why this job: Make a real difference in people's lives while working collaboratively in a passionate team.
- Qualifications: Experience in housing legislation and casework, with strong leadership and communication skills.
- Other info: This role requires a DBS check and does not offer sponsorship.
The predicted salary is between 29200 - 32400 £ per year.
We have recently had some internal movement within the Strategic Housing Services team, resulting in a vacancy for a Senior Homelessness Officer. This role offers an exciting opportunity to contribute to our vision of delivering excellent housing services across the Borough.
We are looking for someone who is passionate about making a real-life difference, creating sustainable homes for all, and supporting homelessness prevention within our communities.
You will thrive in utilising creativity and available resources to develop innovative and effective approaches to preventing homelessness and supporting those most at risk and in housing need.
We are seeking an enthusiastic, knowledgeable, and well-rounded candidate with a strong track record of building and maintaining effective relationships. The ideal candidate will be a creative thinker with excellent written and verbal communication skills.
The successful applicant will be responsible for supporting the Homelessness manager maintaining the service, attending meetings and directly line managing other members of the homelessness team.
Key responsibilities:
- The role will involve supporting and supervising the team of homelessness officer.
- Oversee complex homelessness cases
- Making decision under the Homelessness Reduction Act 2017 and Housing Act 1996 (part vII)
- Assist with training and development of new staff
- Build and maintain relationships with housing providers and other agencies
About the role
As a Senior Homelessness Officer, you will lead and support the delivery of high-quality, customer-focused homelessness services, ensuring compliance with housing legislation and policy. You’ll promote early prevention, drive service improvement through data-led approaches, and supervise frontline staff to meet performance goals. The role involves working collaboratively with partners, agencies, and internal teams to support complex cases, implement strategic initiatives, and enhance housing solutions. You’ll play a key part in fostering a strengths-based, person-centred approach while contributing to operational planning, service change, and continuous improvement across the Strategic
About you
You are a knowledgeable and proactive housing professional with a strong understanding of homelessness legislation, including the Homelessness Reduction Act 2017 and Part 7 of the Housing Act 1996. With experience in casework and service delivery, you are confident managing complex cases and supporting vulnerable individuals. You’re an effective leader who can motivate and guide staff, promote a prevention-first culture, and drive service improvement through data and performance analysis. Passionate about making a difference, you work collaboratively with partners and stakeholders, apply a strengths-based approach, and are committed to delivering person-centred, solution-focused outcomes in a fast-paced environment.
About us
At Rochdale Council, our Strategic Housing Service is committed to preventing homelessness, improving housing outcomes, and supporting our residents to lead secure, independent lives. We take a person-centred, strengths-based approach to service delivery, working collaboratively across teams, partners, and communities to tackle housing challenges with compassion and professionalism. Guided by our valuesProud, Passionate, and Pioneeringwe aim to build trust, respond to changing needs, and continuously improve. Our team works across a range of housing functions, delivering statutory services and driving innovation to create lasting, positive change for individuals, families, and communities across the borough.
If you are interested in what we are offering, and have the skills we are looking for we want to hear from you. If you would like to discuss the post further please contact Zoe Sutcliffe [emailprotected] on 01706 924448
To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification.
Please ensure you anonymise your CV and supporting statement.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.
Appointment to this post is subject to a DBS check.
Unfortunately, we are unable to offer sponsorship for this role .
Smith Street, Rochdale, OL16 1XU, United Kingdom
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Senior Homelessness Officer NEW Rochdale Council Rochdale £35,235 - £38,626 Expires on 05/08/2025 employer: Rochdale Borough Council
Contact Detail:
Rochdale Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Homelessness Officer NEW Rochdale Council Rochdale £35,235 - £38,626 Expires on 05/08/2025
✨Tip Number 1
Familiarise yourself with the Homelessness Reduction Act 2017 and the Housing Act 1996. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role and your ability to navigate complex cases.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in homelessness services. Building relationships with current officers or managers can provide insights into the role and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your experience in managing complex cases and leading teams. Think of specific examples where you've made a difference, as this will showcase your leadership skills and your passion for helping vulnerable individuals.
✨Tip Number 4
Research Rochdale Council's Strategic Housing Service and its recent initiatives. Being knowledgeable about their projects and values will allow you to tailor your conversation during interviews and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Senior Homelessness Officer NEW Rochdale Council Rochdale £35,235 - £38,626 Expires on 05/08/2025
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Homelessness Officer position. Understand the key responsibilities and required skills, particularly around homelessness legislation and case management.
Tailor Your Supporting Statement: Craft a supporting statement that directly addresses how your experience aligns with the essential requirements outlined in the person specification. Use specific examples from your past work to demonstrate your knowledge and skills in managing complex cases and leading teams.
Anonymise Your Documents: As per the application instructions, ensure that both your CV and supporting statement are anonymised. Remove any personal information that could identify you, such as your name and contact details, to comply with the Council's guidelines.
Proofread Before Submission: Before submitting your application, take the time to proofread your CV and supporting statement. Check for spelling and grammatical errors, and ensure that your documents are clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rochdale Borough Council
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act 2017 and the Housing Act 1996. Be prepared to discuss how these laws impact your approach to managing homelessness cases and how you can apply them in practice.
✨Showcase Your Leadership Skills
As a Senior Homelessness Officer, you'll be expected to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and guide others towards achieving common goals.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've tackled complex homelessness cases or developed innovative solutions. Highlight your creativity and resourcefulness in overcoming challenges and supporting vulnerable individuals.
✨Emphasise Collaboration
The role requires working closely with various partners and agencies. Be ready to discuss your experience in building effective relationships and how you’ve collaborated with others to improve housing outcomes in your previous roles.
