At a Glance
- Tasks: Support customers with PACS technical issues via email and phone.
- Company: Join a global leader in medical software systems with a strong reputation.
- Benefits: Enjoy a competitive salary, 10% bonus, hybrid work, and extensive training opportunities.
- Why this job: Be part of a team that values innovation, customer care, and personal development.
- Qualifications: Experience as a PACS Technical Support Engineer or similar role is required.
- Other info: This role offers genuine career progression in a thriving industry.
The predicted salary is between 45000 - 50000 £ per year.
PACSTechnicalSupportEngineer,ITHealthcareSystems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for aPACSAdministrator orPACSTechnicalSupportSpecialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days per week in the office ** PACSTechnicalSupportEngineer,ITHealthcareSystems Following continued growth this market-leading organisation now seeks to recruita customer focusedPACSTechnicalSupportEngineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving allPACStechnicalsupportissues Providingsupportvia email or phone Working with keyhealthcareinformatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACSTechnicalSupportEngineer,ITHealthcareSystems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACSTechnicalSupportEngineer PACSAdministrator PACSApplication Specialist NHSITSupportor NHSITEngineering background PACSTechnicalSupportEngineer,ITHealthcareSystems Leader inhealthcareand a well respected medical equipment and medical device software systems provider Impressive portfolio of products and fully integrated medical systems incorporates all aspects of thehealthcareinformatics sector and includes medical imaging software systems Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talentedITspecialists They have a huge training budget and up to 10% of your time can be spent on personal development This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business. JBRP1_UKTJ
PACS Technical Support Engineer employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PACS Technical Support Engineer
✨Tip Number 1
Familiarize yourself with the latest PACS technologies and trends in healthcare IT. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the healthcare IT sector, especially those who work with PACS systems. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully resolved technical support issues in the past. Highlight your customer service skills and ability to manage relationships effectively.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their portfolio will allow you to tailor your conversations and show that you're proactive and well-prepared for the role.
We think you need these skills to ace PACS Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the PACS Technical Support Engineer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in PACS technical support, administration, or related fields. Use specific examples to demonstrate your problem-solving skills and customer service focus.
Showcase Your Skills: Clearly outline your technical skills relevant to healthcare IT systems and PACS. Mention any certifications or training that align with the requirements of the role, as this can set you apart from other candidates.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Discuss why you are a good fit for the position and how your background aligns with their commitment to customer care and innovation.
How to prepare for a job interview at TRS Consulting
✨Understand PACS Systems
Make sure you have a solid understanding of PACS (Picture Archiving and Communication System) and its functionalities. Be prepared to discuss your experience with PACS, including any specific software you've worked with, as this will demonstrate your technical expertise.
✨Showcase Customer Relationship Skills
Since the role involves managing customer relationships, be ready to share examples of how you've successfully resolved technical issues for clients in the past. Highlight your communication skills and ability to maintain customer satisfaction.
✨Prepare for Technical Questions
Expect technical questions related to IT healthcare systems and medical imaging. Brush up on common issues that arise in PACS support and be ready to explain how you would troubleshoot them.
✨Emphasize Continuous Learning
With a strong focus on training and personal development, express your enthusiasm for ongoing learning. Share any relevant certifications or courses you've completed, and discuss how you plan to continue developing your skills in the field.