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- Tasks: Lead product strategy and manage a team to deliver impactful software solutions.
- Company: Civica creates software for public services, impacting over 100 million citizens globally.
- Benefits: Enjoy 25 days leave, private medical insurance, and flexible hybrid working options.
- Why this job: Join a passionate team dedicated to improving public services and making a real difference.
- Qualifications: Extensive experience in senior product management and leading cross-functional teams required.
- Other info: Embrace a culture of diversity, learning, and community engagement.
The predicted salary is between 48000 - 84000 £ per year.
We\’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we\’re at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as Senior Product Manager at Civica
As a Senior Product Manager at Civica, you will be responsible for defining the strategic vision for your team driven by Civica\’s overall vision and creating product roadmaps that align with Civica\’s strategic goals. You will lead by example and have hands-on execution of the product strategy across a suite of products, ensuring that product development practices and roadmaps are aligned to our global vision, to maximise productivity and growth.
You will lead a team of product managers, collaborating with product design, user research, engineering, and commercial teams. You will oversee lifecycle management of your portfolio of products, ensuring alignment with the company\’s mission and vision of becoming a global GovTech champion, whilst delivering critical products and services to citizens around the world.
The successful candidate will have line management responsibility for their teams, including performance reviews, regular check-ins, and ensuring team members reach their maximum potential.
What you will do to be successful in this role as Senior Product Manager
- Develop and maintain a deep understanding of customer needs, market trends, and business goals to define and refine the product roadmap and strategy
- Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development and launch
- Conduct customer interviews, surveys, and market research to gather feedback and insights that inform product decisions
- Define and prioritize product requirements to guide the engineering process
- Oversee the entire product development lifecycle, from concept to launch, ensuring timely and successful delivery of product features and releases
- Plan and execute successful product launches in collaboration with the Product Marketing team, including developing launch plans, positioning, and messaging
- Analyze data and metrics to measure product performance, identify areas for improvement, and make data-driven product decisions
- Lead and mentor product managers, providing guidance and support to develop their skills and expertise
- Champion a strong culture of knowledge sharing, product decision-making, and design documentation
Requirements
Core competencies:
- Extensive experience in senior product management, leading multiple products and teams
- Proven track record of developing and executing growth-driving product strategies
- Experience leading high-performing cross-functional teams
- Background in software or product-led organizations, launching and growing multiple products
- Ability to prioritize features and tasks based on customer needs, business goals, and technical feasibility
- Experience building and executing product roadmaps aligned with customer and company goals
- Effective collaboration with engineering, design, marketing, sales, and customer success teams
- Adaptability to changing market conditions and priorities
- Strong problem-solving skills
- Excellent communication skills to articulate product vision and value to stakeholders
Benefits
Time Off & Work-Life Balance: 25 days annual leave + bank holidays, with options to buy extra days. Up to 3 extra days off for volunteering.
Financial Well-being & Security: Pension contributions (5% employer match), income protection, life assurance, and critical illness cover.
Health & Perks: Private medical insurance, health cash plan, dental insurance, employee-led communities, and referral bonuses.
Why You\’ll Love Working with Us
We are passionate about our work and the citizens we serve. If you want to champion technology in public services to improve outcomes, Civica is the right place. We support your growth and aim to make a real difference in communities.
Our culture includes:
- Diversity & Inclusion: An inclusive, safe, and welcoming environment.
- Focus on Learning: Opportunities for personal and professional growth.
- Giving Culture: Benefits like Days of Difference leave for volunteering.
- Flexible Work: Support for hybrid working environments.
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Senior Product Manager employer: Civica
Contact Detail:
Civica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarise yourself with Civica's mission and values. Understanding their commitment to delivering critical services will help you align your vision and demonstrate how your experience as a Senior Product Manager can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Civica on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led product teams and managed product lifecycles. Highlighting your hands-on experience will showcase your ability to lead by example, which is crucial for this position.
✨Tip Number 4
Stay updated on the latest trends in GovTech and public service technology. Being knowledgeable about market trends will not only impress during discussions but also help you articulate how you can drive growth and innovation at Civica.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Senior Product Manager position at Civica. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Your CV should clearly showcase your extensive experience in product management, particularly in leading teams and developing growth-driven strategies. Use specific examples that demonstrate your ability to manage multiple products and collaborate with cross-functional teams.
Write a Strong Cover Letter: In your cover letter, express your passion for public services and how you can contribute to Civica's mission. Highlight your problem-solving skills and adaptability to changing market conditions, as these are key competencies for the role.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your success in previous roles. For instance, mention any successful product launches or improvements in product performance that resulted from your strategic decisions.
How to prepare for a job interview at Civica
✨Understand the Company Vision
Before your interview, make sure you have a solid grasp of Civica's mission and vision. Familiarise yourself with their role in GovTech and how they support public services. This will help you align your answers with their goals and demonstrate your commitment to their cause.
✨Showcase Your Leadership Skills
As a Senior Product Manager, you'll be leading teams. Prepare examples that highlight your experience in managing cross-functional teams and driving product strategies. Be ready to discuss how you've mentored others and fostered a collaborative environment.
✨Demonstrate Market Awareness
Civica values a deep understanding of customer needs and market trends. Come prepared with insights about current trends in GovTech and how they might impact product development. Discuss how you've used market research to inform your product decisions in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to pivot product strategies based on changing market conditions or customer feedback. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
