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- Tasks: Join our team as a Repairs Administrator, supporting maintenance services for healthcare contracts.
- Company: Rydon is a progressive company providing expert maintenance services to healthcare and social housing sectors.
- Benefits: Enjoy hybrid working, competitive salary, 33 days holiday, health cash plan, and employee discounts.
- Why this job: Be part of a supportive culture with opportunities for career progression and personal development.
- Qualifications: Strong admin skills, experience in scheduling or contract administration, and excellent customer service abilities required.
- Other info: Full training provided; flexible benefits and an equal opportunities employer.
The predicted salary is between 30000 - 42000 £ per year.
We now have an exciting opportunity for an Administrator to join our maintenance and repairs team. The position is offered on a hybrid working basis so you will be based from our office in Dartford, Kent but you\’ll also be able to work from home on occasion. The role will involve providing administration support for our repairs and maintenance service on our healthcare contracts. Our maintenance business provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As Contract Administrator you will be supporting our hard facilities maintenance contracts with day to day administration duties. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within Planet FM (our repairs system). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and contract managers as required to ensure all contractually required work is complete, and recorded correctly. Some key responsibilities will include:- * Monitoring and analysis of all repairs through from inception to completion to ensure contract timescales are adhered to. * Monitor defects identified through PPM (planned preventative maintenance) tasks to ensure remedial works are closed out in a timely manner. * Responsible for the contract record keeping ensuring that contract paperwork has been completed and stored correctly. * Ordering and obtaining quotations for materials as needed, raising Purchase Orders and approving jobs for invoicing. * Processing of subcontractor and operative work orders. * Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. * Generate helpdesk reports from Planet FM as required for each site on subcontractor spends, engineer work loads, mileage sheets, invoicing and PPM and reactive jobs received during the month for audits, client reporting and health and safety reporting * Filing of all statutory compliance reports and certificates. * General administrative duties, ie filing, ordering stationery and uniforms etc What we can offer you; * Competitive Starting Salary * Holiday Entitlement: 33 days per annum (inclusive of bank holidays) * Holiday Purchase Scheme: Buy up to an additional 5 days holiday * Pension Scheme: 4% contributory. * Free Eyesight test and Flu Vaccinations * Health Cash Plan: helping you spread the cost of essential healthcare * 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. * Wellbeing and mental health champions readily available at work. * Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. * Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. * Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. * Full training, ongoing coaching and support * Opportunities to progress your career across the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will ideally demonstrate previous experience of working in a scheduling or contract administration position within a responsive repairs/maintenance company. It would be an advantage for this experience to have been gained within a company providing repairs to the NHS, however candidates with housing and/or education repairs experience will also be considered. Above all you will have strong administration experience in working in a busy environment and be used to multi-tasking and prioritising your work. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and a can-do attitude and have the ability to operate with minimum supervision. If this sounds like you then, we\’d strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the \’apply for this job link\’ at the top of this page to be redirected to our dedicated careers page to complete your application
Repairs Administrator employer: Rydon Group
Contact Detail:
Rydon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Administrator
✨Tip Number 1
Familiarise yourself with the Planet FM system mentioned in the job description. Understanding how to navigate and utilise this software will give you a significant advantage during the interview process.
✨Tip Number 2
Research the healthcare contracts and maintenance services that we provide. Being knowledgeable about our work with NHS Trusts and social housing will demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare examples of your previous experience in contract administration or scheduling, especially in responsive repairs. Highlighting specific situations where you successfully managed tasks or improved processes will showcase your suitability for the role.
✨Tip Number 4
Brush up on your Microsoft Office skills, particularly Excel, as you'll be required to generate reports and manage data. Being proficient in these tools will not only help you in the role but also impress us during the selection process.
We think you need these skills to ace Repairs Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly in scheduling or contract administration roles. Emphasise any previous work with responsive repairs or maintenance companies, especially those related to healthcare or education.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the requirements, such as monitoring tasks, compliance documentation, and liaising with subcontractors.
Showcase Your Skills: Highlight your strong customer service skills and proficiency in Microsoft Office, particularly Outlook, Word, and Excel. Provide examples of how you've successfully managed multiple tasks in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Rydon Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Repairs Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as monitoring repairs and managing compliance documentation. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Administration Skills
Prepare examples from your past experience that highlight your strong administration skills. Discuss how you've successfully managed multiple tasks, prioritised work, and maintained accurate records. This is crucial for a role that involves contract record keeping and processing work orders.
✨Demonstrate Customer Service Excellence
Since the role requires excellent customer service skills, be ready to share instances where you've effectively communicated with clients or colleagues. Highlight your ability to handle inquiries and resolve issues, as this will show your suitability for liaising with subcontractors and other teams.
✨Familiarise Yourself with Relevant Software
Brush up on your Microsoft Office skills, especially Excel, as it's likely you'll need to generate reports and manage data. If you have experience with similar systems like Planet FM, mention it! Showing that you're tech-savvy will give you an edge in the interview.
