At a Glance
- Tasks: Join us as a Field Service Engineer, working with cutting-edge SEM and TEM equipment.
- Company: Be part of a leading analytical instrument provider known for exceptional service and quality.
- Benefits: Enjoy a competitive salary, bonuses, overtime pay, a company car, and generous holiday leave.
- Why this job: Work with advanced technology, travel across the UK & Ireland, and make a real impact in academia.
- Qualifications: Hands-on experience with SEM or TEM systems is essential; a UK driving license is required.
- Other info: Flexible home office setup with travel primarily during weekdays, ensuring your weekends are free.
The predicted salary is between 32000 - 48000 £ per year.
Field Service Engineer – SEM / TEM / Electron Microscopy Do you have a passion for developing your hands-on engineering skills working on industry-leading, highly complex equipment? Ready for your calling? This specialist technology provider is searching for a well-rounded individual with hands-on experience with SEM or TEM systems and a desire to further develop their skills on instruments with a value of up to £2m Why This Company? This leading analytical instrument provider allows the opportunity to work with some of the most advanced equipment in the industry utilised by clients in academia through to semiconductor manufacturing. Recognised for service delivery, they pride themselves on their detailed attention to customers’ needs and dedication to the highest standards of performance and quality. Rewards & Benefits * £40K – £58K Basic Salary (dependent on experience) * 10% Bonus * £10K Overtime * Company Car * Travel Expenses * Up to 7% Pension * Wellbeing Programme * 25 Days Holiday + Public Holidays (rising with service) About The Role As a Service Engineer you will work from a home office and spend 80% of your time covering the UK & Ireland (with around 2 nights per week away from home). Due to the complex nature of the equipment and the potential travel time, you will typically attend 2-3 customer sites per week. Any travel is conducted Mon-Fri and therefore doesn’t encroach onto the weekends. Other responsibilities include: * Operating from a home office and visiting customers to complete new equipment installations, commissioning and user training. Some of the most advanced equipment can take up to 1 week to complete an installation. * Visiting major industry and academia clients (50% universities / R&D). * Liaising with customers directly to schedule the service visit. * Decommissioning equipment for site relocations. * Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding and problem resolution. * Working on equipment including both hardware and software ranging from £200K to £2m in value. * Completing service visit reports. * Handling service tickets, gaining the equipment log file and using TeamViewer where possible to gain remote access to their equipment. * On the rare occasion you aren’t able to resolve the issue on customer site, you will organise for the equipment to be sent to my clients’ Northern service centre and attend to do further investigation. About You The successful candidate must possess some hands-on experience as a technician or service engineer working on SEM (scanning electron microscope) or TEM (transmission electron microscope) systems. It is essential you have a logical and methodical approach and are comfortable spending up to 60% of your working week away from home. A UK driving license is essential, as is the right to work in the UK. My client doesn’t offer sponsorship. ———————————————————- Interested in this role? Here’s what happens next… Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. ———————————————————- Job Ref: (Apply online only)-CVL Field Service Engineer – SEM / TEM / Electron Microscopes Location: Based in the Yorkshire, Northwest or Midlands (UK / Ireland travel required) Keywords: Service Engineer, Field Engineer, Service Technician, Technical Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Engineering, Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic, Physics, Chemistry, Material Science, Electron Microscopy, Scanning Electron Microscope, SEM, TEM, Transmission Electron Microscope, High Vacuum Systems, UHV, Stepper Motors, Electron Guns, Laser Interferometers, Laser Interferometry, Lithography
Field Service Engineer – SEM / TEM / Electron Microscopy employer: Mase Consulting Ltd
Contact Detail:
Mase Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – SEM / TEM / Electron Microscopy
✨Tip Number 1
Familiarise yourself with the latest advancements in SEM and TEM technology. Being knowledgeable about the equipment will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field of electron microscopy. Attend industry conferences or join relevant online forums to connect with others who may provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of your hands-on experience with SEM or TEM systems. Be ready to explain how you approached troubleshooting and maintenance tasks, as this will highlight your practical skills.
✨Tip Number 4
Research the company’s values and customer service approach. Understanding their commitment to quality and performance will help you align your answers during the interview, showcasing that you are a good cultural fit.
We think you need these skills to ace Field Service Engineer – SEM / TEM / Electron Microscopy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with SEM or TEM systems. Include specific examples of your work, such as installations, maintenance, and any relevant technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and your desire to work with advanced equipment. Mention your problem-solving skills and ability to work independently, as these are crucial for the role.
Highlight Relevant Experience: In your application, emphasise any previous roles where you worked on complex equipment or in customer-facing positions. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Field Service Engineer.
How to prepare for a job interview at Mase Consulting Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with SEM and TEM systems in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your technical competence and problem-solving abilities.
✨Understand the Company’s Values
Research the company’s commitment to service delivery and customer satisfaction. Be ready to explain how your personal values align with theirs, especially regarding attention to detail and quality standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations, such as troubleshooting equipment issues on-site. Think of examples from your past experiences where you successfully managed similar challenges.
✨Demonstrate Your Flexibility
Since the role involves significant travel and working away from home, express your willingness and ability to adapt to this lifestyle. Share any previous experiences that showcase your flexibility and commitment to meeting customer needs.