Store Manager

Store Manager

Harrogate Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and ensure excellent customer experiences daily.
  • Company: Join Poundland, a retail leader with over 850 stores, committed to value and community.
  • Benefits: Enjoy flexible rotas, up to 33 days holiday, discounts, and professional development opportunities.
  • Why this job: Make an impact in retail while thriving in a fun, inclusive culture that values excellence.
  • Qualifications: No specific qualifications required; just bring your passion for leadership and customer service.
  • Other info: Apply early as we may close the vacancy if we receive a high volume of applications.

The predicted salary is between 28800 - 42000 £ per year.

Store Manager Opportunity: lead, inspire, and excel – creating value every day!

As a Store Manager in a dynamic team, you will play a pivotal role in shaping your team\’s and customers\’ experiences. Your daily actions will drive sales and foster an environment that embodies our core values: love our customers, care for our colleagues, and protect the pounds (and euros).

We reserve the right to close this vacancy early if we receive a high volume of applications. Please apply early if interested.

  • Participation in our annual Retail Management Bonus Scheme, recognizing your contributions.
  • Opportunities for professional development, including pursuing up to a Retail Manager Level 4 qualification through our apprenticeship program.
  • Comprehensive induction and in-house development programs to set you up for success.
  • Four-weekly scheduled rotas, supporting work-life balance.
  • Holiday entitlement increases by one day per year, up to 33 days, with options to buy additional holidays, plus a day off for your birthday.
  • In-store discount of 10% and exclusive online colleague discounts.
  • Year-round recognition and reward initiatives.
  • Enhanced family-friendly benefits and life assurance.
  • Access to Employee Assistance programs for well-being support.

Love our customers:

  • Ensure high levels of customer service by coaching your team to deliver excellent experiences during every interaction.
  • Lead with the right people, ensuring optimal staffing to achieve store success.

Care for our colleagues:

  • Create a safe environment and ensure policy adherence, working alongside your team to lead effectively.
  • Develop your team through growth opportunities and skill development.

Protect the pounds (and euros):

  • Guide a passionate team aligned with store and business goals.
  • Implement strategic approaches to sales, shrinkage, and service to ensure smooth operations.

This is an exciting opportunity for those ready to make an impact in retail. We look forward to hearing from motivated leaders like you. Apply now and start your rewarding career with us.

Founded in 1990, Poundland has grown into a retail leader with over 850 stores and nearly 17,000 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, offering unbeatable value to millions.

At Poundland & Dealz, we offer more than products at great prices; we foster an environment where colleagues thrive and contribute to our mission of providing amazing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a difference in our communities.

Our three core behaviors—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do. Living these values creates a fun, friendly environment where everyone can be their best selves!

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Store Manager employer: Poundland & Dealz

Poundland is an exceptional employer that prioritises the growth and well-being of its employees, offering comprehensive development programmes and a supportive work culture. As a Store Manager, you will enjoy a balanced work-life schedule, generous holiday entitlements, and a rewarding bonus scheme, all while leading a passionate team dedicated to delivering outstanding customer experiences. Join us in a vibrant retail environment where your contributions are recognised, and you can truly make a difference in the community.
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Contact Detail:

Poundland & Dealz Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with our core values: love our customers, care for our colleagues, and protect the pounds. During your interview, be ready to share examples of how you've embodied these values in your previous roles.

✨Tip Number 2

Research the latest trends in retail management and customer service. Being knowledgeable about current practices will help you stand out as a candidate who is proactive and passionate about the industry.

✨Tip Number 3

Network with current or former employees of Poundland & Dealz. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

✨Tip Number 4

Prepare to discuss your leadership style and how you develop your team. Highlight specific strategies you've used to motivate staff and improve customer service, as this aligns closely with the responsibilities of a Store Manager.

We think you need these skills to ace Store Manager

Leadership Skills
Customer Service Excellence
Team Development
Sales Strategy Implementation
Staffing and Scheduling
Coaching and Mentoring
Operational Management
Financial Acumen
Problem-Solving Skills
Communication Skills
Conflict Resolution
Adaptability
Time Management
Inventory Management
Health and Safety Compliance

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager. Highlight your leadership skills and experience in customer service, as these are crucial for the role.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to lead teams, drive sales, and create a positive customer experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your alignment with the company's core values. Mention specific examples of how you've successfully led teams or improved customer satisfaction in previous roles.

Highlight Professional Development: If you have pursued any relevant qualifications or training, such as retail management courses, be sure to mention these. This shows your commitment to personal growth and aligns with the company's focus on professional development.

How to prepare for a job interview at Poundland & Dealz

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your ability to motivate and develop others.

✨Demonstrate Customer-Centric Thinking

Since the role emphasises loving customers, think of specific instances where you went above and beyond for customer service. Discuss how you would coach your team to deliver exceptional experiences.

✨Understand Financial Acumen

The job involves protecting the pounds and euros, so brush up on your knowledge of sales strategies and financial management. Be ready to discuss how you've previously contributed to improving sales or reducing costs.

✨Emphasise Team Development

Highlight your commitment to caring for colleagues by discussing how you've supported team growth in previous roles. Share any experiences where you implemented training or development programmes that benefited your team.

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