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- Tasks: Lead a dynamic events team to ensure flawless planning and execution of diverse functions.
- Company: Join Oyster Recruitment Limited, a leader in hospitality recruitment with over 10 years of experience.
- Benefits: Enjoy 28 days annual leave, private medical insurance, and complimentary gym membership.
- Why this job: Make an impact in the events industry while developing your leadership skills in a vibrant environment.
- Qualifications: Proven experience in team leadership and events sales, with strong communication and organisational skills.
- Other info: Opportunity to work with multiple venues and build lasting client relationships.
The predicted salary is between 28800 - 42000 £ per year.
22 hours ago Be among the first 25 applicants
Direct message the job poster from Oyster Recruitment Limited
Oyster Recruitment LimitedSpecialising in Hospitality Recruitment10 + Years experience in hospitality
Are you ready to take the next step in your events career and lead a team to success?
Our client is seeking an experienced and motivated Conference & Events Office Sales Manager to oversee a busy Events Team, ensuring the smooth planning and delivery of a wide range of functions and celebrations from first enquiry through to flawless execution.
As Conference & Events Office Sales Manager, you’ll lead a team managing event enquiries across multiple venues, driving sales and conversion. You’ll combine proactive leadership with a hands-on approach to ensure the office runs efficiently and providing ongoing coaching and training to ensure the team ask the right questions, follow up effectively and convert every opportunity.
Key Responsibilities:
- Lead, support and develop a team of events professionals, ensuring exceptional service and sales performance
- Oversee all enquiries, proposals and conversions for a diverse range of events and functions
- Drive conversion rates through coaching, training and the implementation of effective sales strategies
- Monitor team performance and support professional growth through regular one-to-ones and development plans
- Manage rotas, holiday approvals, sickness reporting and the daily operations of the office
- Conduct client site visits and show rounds, building lasting relationships to encourage repeat business
- Work with revenue and yield managers to align pricing and booking strategies appropriately to maximise profitability
What They’re Looking For:
- Proven experience leading a team within a hotel, venue or conference and events environment
- Strong background in events sales, with a focus on enquiry handling, proposals and conversion
- Solid understanding of sales processes, competitor awareness and yield principles
- Confident people manager with excellent communication, coaching and organisational skills
- Comfortable managing rotas, holiday approvals and day-to-day team performance
- Flexible and proactive, with a positive approach to delivering targets and exceeding client expectations
- Experienced with Delphi, Salesforce or similar CRM/booking systems
- 28 days annual leave
- Company pension
- Private medical insurance
- Access to a company pool car or business mileage reimbursement
- Complimentary gym membership
Interested?
If you’re ready to make an impact, lead from the front, and ensure every event is delivered to the highest standard, we’d love to hear from you. Apply now.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Administrative, and Business Development
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Industries
Staffing and Recruiting, Hospitality, and Hotels and Motels
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Conference Office Manager employer: Oyster Recruitment Limited
Contact Detail:
Oyster Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Office Manager
✨Tip Number 1
Network within the hospitality industry to connect with professionals who can provide insights or referrals. Attend local events or conferences to meet potential colleagues and employers, as personal connections can significantly boost your chances of landing the job.
✨Tip Number 2
Familiarise yourself with the latest trends in event management and sales strategies. Being knowledgeable about current practices will not only help you stand out during interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team or improved sales performance in previous roles. Highlighting your hands-on leadership style and results-driven approach will resonate well with the hiring managers.
✨Tip Number 4
Research the company and its values thoroughly. Understanding their approach to customer service and event management will allow you to tailor your conversation during interviews, showing that you're not just a fit for the role but also for the company culture.
We think you need these skills to ace Conference Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in events management and team leadership. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the events industry and your leadership skills. Mention how your previous experiences align with the responsibilities of the Conference Office Manager role.
Highlight Relevant Skills: Emphasise your skills in communication, coaching, and organisational abilities. Mention any experience with CRM systems like Delphi or Salesforce, as this is relevant to the role.
Showcase Your Achievements: Include quantifiable achievements in your application, such as increased conversion rates or successful event execution. This will help demonstrate your impact in previous roles.
How to prepare for a job interview at Oyster Recruitment Limited
✨Showcase Your Leadership Skills
As a Conference Office Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific strategies you've used to motivate and develop your team.
✨Demonstrate Your Sales Acumen
Since the role involves driving sales and conversion, come ready to talk about your experience with sales processes. Share specific examples of how you've increased conversion rates or improved enquiry handling in previous roles.
✨Know the Venue and Its Competitors
Research the venues you’ll be working with and understand their unique selling points. Also, be aware of competitors in the area. This knowledge will help you answer questions confidently and show that you're proactive about understanding the market.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully navigated difficult client interactions or resolved team conflicts.
