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- Tasks: Lead a passionate team and deliver exceptional customer experiences at Swarovski.
- Company: Join Swarovski, a global leader in luxury crystals since 1895, known for quality and craftsmanship.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of an iconic brand that values individuality and promotes a diverse, inclusive culture.
- Qualifications: 3+ years in retail management, experience with luxury brands, and strong leadership skills required.
- Other info: Swarovski is committed to sustainability and creating a workplace where everyone belongs.
The predicted salary is between 28800 - 42000 £ per year.
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Join to apply for the Store Manager role at SWAROVSKI
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At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About The Job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
- Build a loyal portfolio of existing and new customers.
- Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
- Exceed personal and team service and sales targets.
- Be the driving force behind new and ongoing service and sales opportunities – directly impacting our growth and success.
About You
You are an experienced Store Manager and you have:
- Worked in a multicultural retail environment with a minimum of 3 years’ experience.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
- English skills.
What We Offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world\’s finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Design Services, Retail Luxury Goods and Jewelry, and Retail
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Store Manager employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding their commitment to quality and sustainability will help you connect with the brand during interviews and demonstrate your alignment with their mission.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in a retail environment. Highlight specific instances where you motivated your team to exceed sales targets or improve customer service.
✨Tip Number 3
Network with current or former employees of Swarovski, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your experience in multicultural environments. Since Swarovski values diversity, sharing your experiences in leading diverse teams or serving a varied customer base can set you apart from other candidates.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in multicultural environments. Emphasise any leadership roles and achievements that demonstrate your ability to exceed sales targets and deliver exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury fashion and your commitment to providing outstanding customer experiences. Mention specific examples of how you've successfully led teams and built customer loyalty in previous roles.
Showcase Digital Proficiency: Since digital proficiency is important for this role, include any relevant experience with digital tools or platforms that enhance customer engagement or streamline operations. This could be anything from e-commerce platforms to social media marketing.
Highlight Your Leadership Skills: Clearly outline your leadership style and how it has positively impacted your teams in the past. Use specific examples to illustrate your coaching abilities and how you've fostered a growth mindset among your team members.
How to prepare for a job interview at Swarovski
✨Show Your Passion for the Brand
Swarovski is all about passion and inspiration. Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences you have with Swarovski or similar luxury brands to demonstrate your genuine interest.
✨Highlight Leadership Experience
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership roles, focusing on how you've motivated and developed your team. Use specific examples to illustrate your coaching skills and how you've successfully driven sales and service targets.
✨Demonstrate Customer-Centric Mindset
Exceptional customer service is key at Swarovski. Prepare to share examples of how you've gone the extra mile for customers in past roles. Discuss strategies you've implemented to build customer loyalty and enhance their shopping experience.
✨Emphasise Digital Proficiency
In today's retail environment, digital skills are essential. Be ready to talk about your experience with digital tools and platforms that enhance customer engagement and sales. Highlight any relevant training or certifications that showcase your digital proficiency.
