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- Tasks: Lead functional support for PeopleSoft Payroll, drive service improvements, and manage customer relationships.
- Company: Join Version 1, a certified Great Place to Work, known for its commitment to employee growth.
- Benefits: Enjoy flexible remote work, a large training budget, and performance-related profit sharing.
- Why this job: This role offers career-defining opportunities in payroll expertise and strategic service delivery.
- Qualifications: Extensive PeopleSoft Global Payroll experience and strong customer service skills are essential.
- Other info: Hybrid working with occasional travel; must have the right to work in the UK.
The predicted salary is between 48000 - 72000 £ per year.
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Senior Peoplesoft Payroll Functional Support Consultant, Newcastle upon Tyne
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Client:
Version 1
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1cf60aaf089c
Job Views:
8
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
Job Description
Senior Peoplesoft Payroll Functional Support Consultant
Are you a PeopleSoft Payroll expert ready to take the next big step in your career?
At Version 1, we’re offering a rare and exciting opportunity for a Senior PeopleSoft Global Payroll Consultant to not only lead the way in delivering high-quality functional support — but to also grow into a Service Delivery Manager (SDM) role.
You’ll join our award-winning EA ASPIRE Managed Service Practice, playing a pivotal role in both supporting and evolving our PeopleSoft Managed Services.
This is your chance to combine deep functional expertise in Global Payroll UK with strategic customer engagement, service design, and delivery leadership.
What makes this role stand out?
- Use your specialist knowledge to deliver impactful payroll solutions to enterprise clients
- Step into a trusted SDM position, building long-term customer relationships
- Work with a company that’s a certified Great Place to Work 10 years running
- Be part of a business that values growth, learning, and putting its people first
What you’ll be doing:
- Lead functional support for key PeopleSoft Payroll customers
- Drive service improvement, reporting, and forecasting activities
- Support service implementation and build out new offerings
- Own customer relationships, resolve escalations, and ensure satisfaction
- Develop your SDM skills in a fast-moving, values-led environment
What you’ll bring:
- Extensive experience with PeopleSoft Global Payroll UK
- A strong foundation in payroll administration and related modules
- A proactive, customer-first attitude with a desire to lead and grow
- Experience in consultancy or managed services (a big plus)
This is more than just a support role — it’s a career-defining opportunity to combine your technical payroll expertise with strategic service delivery and leadership development.
If you\’re ready to make an impact and take your PeopleSoft career to the next level, I’d love to talk.
Senior Peoplesoft Payroll Functional Support Consultant
Roles & Responsibilities
You will:
- Report to the Head of PeopleSoft Managed Service
- Oversee functional support for Version 1 Peoplesoft Global Payroll Customers
- Input to service design and support for service implementation
- Drive forward Internal service reporting
- Oversee monthly and quarterly forecasting of team costs, and project revenues
- Achieve and maintaining standards for ISO20000 compliance across the team
- Explore and drive opportunities within existing customers for new/additional work
- Conduct regular Service Review calls with customers
- Oversee customer escalations or issues, problems, and requirements
- Achieve targets and improvement initiatives for customer satisfaction
- Manage business risk and knowledge to ensure business continuity
- Identify and progress Continual Service Improvement initiative
You will communicate with other team leads to
- Identify resourcing issues
- Cross team opportunities
- Cross team support requirements
Qualifications
Essential Skills:
You will have:
- Extensive expertise in a PeopleSoft Global Payroll Functional Role
- Strong Payroll Administration experience
- Experience with additional PeopleSoft modules an advantage
- Strong customer service/relationship management experience (Customer)
- Strong analytical skills (Strategy, Financials)
- Demonstrated ability to work within a process driven environment (Strategy, People)
- Effective verbal and written communication skills (People, Customer)
- Self-starter. Can take on assignments, driving through contacting the appropriate parties to get them done and escalate when progress is impeded.
- A team player ethic and be self-motivated. In addition, you must demonstrate a strong customer-centric ethos.
- Previous consultancy experiences (Desirable)
Additional Information
Why Version 1?
Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review.
A large training budget for accreditations and educational assistance for courses relevant to your role.
Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised.
Moments that matter & our enhanced maternity & paternity leave policies for life’s journey.
Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes.
- Quarterly performance-related profit share
- Certified Great Place to Work for 10 years in a row
- Flexible mix of Remote/Hybrid working options
- Pension, Private Healthcare Cover, Life Assurance plus
This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK.
PLUS, many more exciting benefits… drop us a note to find out more.
Please note that you must have the legal right to live and work in the United Kingdom.
This is hybrid based with occasional travel to your nearest base office.
Ashley Billington,Talent Acquisition – Enterprise Application
+447840839370
#LI-AB1
#LI-Hybrid
We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers.
Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
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Senior Peoplesoft Payroll Functional Support Consultant employer: Version 1
Contact Detail:
Version 1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Peoplesoft Payroll Functional Support Consultant
✨Tip Number 1
Network with professionals in the PeopleSoft community, especially those who have experience in payroll. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in PeopleSoft Global Payroll.
✨Tip Number 2
Familiarise yourself with Version 1's values and culture. Understanding what makes them a Great Place to Work can help you align your approach during interviews and discussions, showcasing how you fit into their team.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved payroll processes or customer satisfaction in previous roles. Highlighting your proactive, customer-first attitude will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest features and updates in PeopleSoft Global Payroll. Being knowledgeable about recent changes can demonstrate your commitment to continuous learning and your readiness to contribute effectively from day one.
We think you need these skills to ace Senior Peoplesoft Payroll Functional Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience with PeopleSoft Global Payroll and any relevant modules. Use specific examples of your past roles to demonstrate your expertise and how it aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how your proactive, customer-first attitude can contribute to Version 1's goals and values.
Highlight Relevant Skills: In your application, emphasise your strong analytical skills and experience in consultancy or managed services. These are key attributes that Version 1 is looking for in a candidate.
Showcase Your Communication Skills: Since effective verbal and written communication is essential for this role, consider including examples of how you've successfully communicated with clients or resolved escalations in previous positions.
How to prepare for a job interview at Version 1
✨Showcase Your PeopleSoft Expertise
Make sure to highlight your extensive experience with PeopleSoft Global Payroll during the interview. Be prepared to discuss specific projects or challenges you've faced and how you successfully navigated them.
✨Demonstrate Customer-Centric Attitude
Since this role involves building long-term customer relationships, share examples of how you've prioritised customer satisfaction in previous roles. Discuss any strategies you've implemented to improve service delivery.
✨Prepare for Service Improvement Discussions
Familiarise yourself with common service improvement initiatives in payroll consultancy. Be ready to suggest ideas on how to enhance service delivery and efficiency based on your past experiences.
✨Communicate Effectively
Effective verbal and written communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex payroll concepts or service design strategies.
