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- Tasks: Train and support HVAC staff and customers through engaging educational materials and hands-on training.
- Company: Join Granite Group Wholesalers, a leader in HVAC solutions and training.
- Benefits: Enjoy flexible work options, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact in the HVAC industry while growing your skills and network.
- Qualifications: No prior experience required; passion for learning and teaching is essential.
- Other info: Opportunity to become certified trainer with top vendors like Kohler and Mitsubishi.
The predicted salary is between 36000 - 60000 £ per year.
Career Opportunities with Granite Group Wholesalers LLC
Careers At Granite Group Wholesalers LLC
Current job opportunities are posted here as they become available.
- Development, implementation and maintenance of educational materials for HVAC product and services training. Prepare sales aids, stock lists, match up forms etc… for internal and customer use.
- Scheduling, organizing, facilitation and delivery of classroom, virtual classroom, and on-the-job training for branch personnel and customers. Development and updating of a variety of HVAC certification programs as necessary.
- Become certified trainer in vendor training programs (Kohler, Mitsubishi)
- Monitors the HVAC training programs to evaluate their effectiveness and recommend modifications as necessary.
- Functions as an internal consultant on HVAC product lines to assess, measure, and enhance the performance of employees.
- Responds in a timely manner to customers and TGG associates seeking technical support.
- When necessary, visit job sites with customers and vendors.
- Maintains records of HVAC training activities and employee attendance and progress. Also requires tracking income and expenses for all training.
- Coordinates learning delivery through multiple mediums including personal facilitation, e-learning, vendor, and/or other established educational organizations or professional development group.
- Facilitate and support the integration of company marketing concepts and strategies within the sales function and convey integration methods to the branch staff .Accompany outsides sales team and branch managers during client presentations; proactively secure and generate new business and identify plumbing and heating contractors seeking to add HVAC to their business strategy .Collaborate with purchasing and branch staff to collectively identify the necessary HVAC products for servicing the marketplace.
- Interface with new hired and tenured employees to ensure that the HVAC sales training program addresses, both, current and future organizational needs
- Continuously Remains abreast of HVAC industry trends and monitors HVAC marketplace. Continuously participate in increasing knowledge of HVAC products, local and federal requirements, technological advances and strategies.
- Work with VP of Marketing and manufacturers representatives to set up counter days and other educational functions for The Granite Group staff and customers.
- Perform all duties in a consistently safe manner and adhere to all company safety policies.
- Be familiar with Wrightsoft to assist branches who need help with this program.
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HVAC, Trainer & Technical Support employer: The Granite Group
Contact Detail:
The Granite Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC, Trainer & Technical Support
✨Tip Number 1
Familiarise yourself with the latest HVAC trends and technologies. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the HVAC industry, especially those who have experience in training roles. Attend industry events or join online forums to connect with potential colleagues and learn from their experiences.
✨Tip Number 3
Prepare to discuss your experience with educational materials and training delivery methods. Be ready to share specific examples of how you've successfully facilitated training sessions in the past.
✨Tip Number 4
Showcase your ability to work collaboratively with sales teams and other departments. Highlight any past experiences where you’ve successfully integrated training with marketing strategies or product launches.
We think you need these skills to ace HVAC, Trainer & Technical Support
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the HVAC Trainer & Technical Support position. Familiarise yourself with the key tasks such as developing training materials and facilitating sessions.
Tailor Your CV: Customise your CV to highlight relevant experience in HVAC training, technical support, and any certifications you hold. Emphasise your ability to develop educational materials and your experience with vendor training programs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HVAC and your teaching skills. Mention specific examples of how you've successfully trained others or improved training programmes in the past.
Highlight Industry Knowledge: In your application, demonstrate your understanding of current HVAC industry trends and technologies. This shows that you are proactive and committed to staying updated in your field.
How to prepare for a job interview at The Granite Group
✨Know Your HVAC Stuff
Make sure you brush up on your HVAC knowledge before the interview. Understand the latest trends, technologies, and products in the industry. Being able to discuss these topics confidently will show that you're passionate and knowledgeable.
✨Prepare Training Scenarios
Since the role involves training others, think of a few scenarios where you've successfully trained someone or facilitated learning. Be ready to share these examples during the interview to demonstrate your experience and effectiveness as a trainer.
✨Familiarise Yourself with Relevant Software
Get to know Wrightsoft and any other relevant software mentioned in the job description. If you have experience with these tools, be prepared to discuss how you've used them in the past to support training or technical support.
✨Show Your Customer Service Skills
This role requires responding to customers and providing technical support. Be ready to share examples of how you've handled customer inquiries or resolved issues in the past. Highlight your communication skills and ability to work under pressure.
