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- Tasks: Manage client accounts, handle policy renewals, and provide exceptional customer service.
- Company: Join Western Agency, the largest independent P&C insurance agency in North Dakota and South Dakota.
- Benefits: Enjoy competitive salary, flexible work environment, and comprehensive health benefits.
- Why this job: Be part of a fast-growing company focused on operational excellence and career growth.
- Qualifications: High school diploma required; 2+ years in insurance preferred; active P&C license needed.
- Other info: Work in a collaborative team and gain valuable industry experience.
The predicted salary is between 32000 - 36000 £ per year.
Careers At Patriot Growth Insurance Services and Partner Agencies
Current job opportunities are posted here as they become available.
About Western Agency Inc, a Division of Patriot Growth Insurance Services: Western Agency is the largest independent property and casualty (P&C) insurance agency in the North Dakota and South Dakota region. Founded in 1976, Western has 10 offices offering insurance coverage and providing risk management strategies to trusted clients in the farm ranch, crop and agricultural sector, as well as the business communities including contractors, oil & gas, trucking, construction, habitational and others. Western Agency Inc is a partner agency of Patriot Growth Insurance Services, a privately held national insurance services broker ranked 24 th largest broker in the U.S. as of December 2024.
Position Overview: Our agency is seeking a dedicated and detail-oriented insurance professional with a strong background in commercial insurance and exceptional customer service skills, to join our team as a Commercial Lines Insurance Account Manager. In this role, you will be responsible for managing a portfolio of accounts and ensuring their insurance needs are met. This will include handling policy renewals, processing policy changes, and addressing client inquiries and concerns in a timely and professional manner. If you thrive in a fast-paced environment and are passionate about delivering outstanding client service, then we want to speak with you!
Work location: This is a full-time position working in our office located in Minot, ND.
Professional Responsibilities:
- Handle all incoming insurance service requests from current clients, including renewals, policies changes and other inquiries with superb customer service
- Review current clients’ existing account activities while seeking available discounts and making impactful coverage recommendations
- Review and evaluate current coverage limits to ensure each client is properly insured
- Provide re-quote and remarket services to clients for insurance products as needed or requested by the client
- Provide sales support to our Sales Agents and help other members of your team as needed
- Build and maintain effective relationships with underwriters and client personnel
- Ensure all client documents are properly input into the agency database
- Stay current and commit to continued learning on all relevant matters in the insurance industry
Qualifications and Requirements:
- A Bachelor of Science degree is preferred; A High school diploma or its equivalent is required
- 2+ years of relevant work experience in the insurance industry
- Prior experience in Property & Casualty (P&C) Insurance
- An active P&C insurance license required
- Working knowledge of Applied Epic or other relevant agency management systems
- Proficient in use of Microsoft Outlook Suite tools, including Excel
- Excellent interpersonal and communication skills (bother oral and written)
- Strong organizational skills and works well in a collaborative environment
- Ability to self-manage workload and meet deadlines independently
- Authorized to work in the U.S. without sponsorship now and in the future
About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2024 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in 170 locations and across 48 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Why join us: We offer you the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
- Medical, Dental, and Vision Benefits
- Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
- Company Paid Short-Term Disability, Long-Term Disability and Group Term Life
- Company Paid Employee Assistance Program
- Paid holidays
- Personalized PTO
- 401 (k)
Compensation Range: $40,000 – $45,000 base salary to start, depending on the candidate’s experience.
A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes its hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com .
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Commercial Lines Account Manager employer: PDCM Insurance Inc.
Contact Detail:
PDCM Insurance Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Lines Account Manager
✨Tip Number 1
Familiarise yourself with the specific insurance products and services offered by Western Agency. Understanding their portfolio will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or industry professionals who have experience in commercial lines insurance. They can provide valuable insights about the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends and changes in the property and casualty insurance sector. Being knowledgeable about current events and regulations will not only boost your confidence but also show potential employers that you are proactive and committed to your professional development.
✨Tip Number 4
Prepare to discuss your previous experiences in managing client accounts and providing exceptional customer service. Use specific examples to illustrate how you've successfully handled challenges in the past, as this will highlight your suitability for the Commercial Lines Account Manager position.
We think you need these skills to ace Commercial Lines Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your experience in commercial insurance and customer service. Use specific examples that demonstrate your skills in managing accounts and handling client inquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your commitment to client service. Mention why you are interested in working with Patriot Growth Insurance Services and how your background aligns with their values.
Highlight Relevant Experience: In your application, emphasise any previous roles in property and casualty insurance, particularly those involving account management. Include details about your proficiency with agency management systems like Applied Epic.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of an Account Manager.
How to prepare for a job interview at PDCM Insurance Inc.
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance, especially in the property and casualty sector. Be prepared to discuss specific types of coverage and how they apply to different industries, as this will show your expertise and readiness for the role.
✨Demonstrate Customer Service Skills
Since the role requires exceptional customer service, think of examples from your past experiences where you successfully handled client inquiries or resolved issues. Highlighting these situations will demonstrate your ability to manage client relationships effectively.
✨Familiarise Yourself with Agency Management Systems
If you have experience with Applied Epic or similar systems, be ready to discuss it. If not, do some research on how these systems work and their importance in managing client accounts. This shows your willingness to learn and adapt.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you assess if the company is the right fit for you.
