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- Tasks: Coordinate complex administrative tasks and lead small projects with independence.
- Company: Join UMass Chan Medical School, a recognised leader in medical education and community service.
- Benefits: Enjoy a slightly hybrid work schedule and the chance to be part of a DEI champion.
- Why this job: Make an impact while developing your skills in a dynamic and supportive environment.
- Qualifications: Bachelor's degree and 3 years of relevant office experience required.
- Other info: Opportunity to work closely with senior leadership and contribute to meaningful projects.
The predicted salary is between 36000 - 60000 £ per year.
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Program Coordinator Job Number: 2025-48441
Category: Administrative Support
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting – Community Service – W401950
Job Type: Full-Time
Salary Grade: 41
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings: 1
Post Date: July 16, 2025
POSITION SUMMARY:
Under the general supervision of the Director, the Senior Program Coordinator provides a full range of advanced level complex support services. This position provides oversight of all activities related to office administration and will lead small projects or subcomponents of larger, more complex project. This position will be responsible for independent action on projects as assigned.
ESSENTIAL FUNCTIONS:
- Coordinate and perform high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
- Provide technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
- Lead small projects or subcomponents of larger, more complex projects in collaboration with the Director or designee.
- Assist in the coordination of programs to ensure effective implementation of services
- Participate in development and implementation of project related activities for the department
- Implement and manage assigned deliverables in accordance with project objective(s).
- Document and maintain current: project development reports, meeting minutes, decisions, progress reports, schedules, budgets, cost tracking reports, and other pertinent records.
- Ensure that program-related activities are timely, successful, and if applicable, meet customer expectations
- Perform preliminary data collection and analysis for review with senior staff.
- Extracts preliminary results from data analysis and presents to senior staff and project teams.
- Develop and maintain an effective relationship with team members, senior leadership and other project stakeholders.
- Update the Director or designee on issues or challenges related to program administration in a timely manner.
- Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.
- Prepare multi-media presentations and reports utilizing a variety of software applications.
- May participate in oral and written reporting and presentations of project findings.
- Evaluate methods and procedures or develop techniques for processing work or improving the efficiency/effectiveness of the program.
- Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
- Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details.
- Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff
- Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations
- Develop and maintain time schedules for program staff, project events and office activities
- Perform other related program duties as assigned.
REQUIRED QUALIFICATIONS:
- Bachelor\’s Level Degree or equivalent in Business Administration or related field
- 3 years of office experience with progressive responsibility
- Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making
- Proven experience in managing budgets, maintaining record systems, and administering management practices
- Ability to work in a team and meet performance deadlines in a dynamic environment.
- Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
- Proficient in Microsoft Office products
- Demonstrated ability to work appropriately with confidential information.
slightly hybrid on a rotation schedule approx. 1x per month
UMass Chan Medical School was among 23 companies that stood out as 2023 “DEI champions,” according toThe Boston Globe.
Named a U.S. News & World Report
“2023 BEST MEDICAL GRAD SCHOOL”
for Primary Care and Research
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Program Coordinator employer: University of Massachusetts Medical School
Contact Detail:
University of Massachusetts Medical School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Coordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Program Coordinator. Understanding the nuances of project coordination and administrative tasks will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with current or former employees in similar roles at UMass Chan Medical School. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly in creating presentations and managing budgets. Being proficient in these tools is crucial for the role and can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss examples of how you've successfully managed projects or led teams in the past. Highlighting your ability to work independently and make decisions will demonstrate that you're ready for the responsibilities of this position.
We think you need these skills to ace Program Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Program Coordinator role. Focus on your project coordination skills, office experience, and any specific achievements that demonstrate your ability to manage complex tasks.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the position. Mention your understanding of the responsibilities outlined in the job description and how your background prepares you for these challenges.
Showcase Your Skills: In your application, emphasise your proficiency in Microsoft Office and any other relevant software. Provide examples of how you've used these tools in previous roles to manage projects or improve efficiency.
Proofread Your Application: Before submitting, carefully proofread your application materials. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for a Program Coordinator.
How to prepare for a job interview at University of Massachusetts Medical School
✨Showcase Your Project Coordination Skills
Be prepared to discuss your previous experiences in project coordination. Highlight specific examples where you successfully managed projects, set priorities, and made independent decisions. This will demonstrate your ability to handle the responsibilities of the Program Coordinator role.
✨Demonstrate Your Technical Proficiency
Since the role requires proficiency in Microsoft Office products, be ready to discuss your experience with these tools. You might even want to mention any specific software applications you've used for presentations or reports, as this will show your readiness to tackle the technical aspects of the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations related to program administration. Think about challenges you've faced in previous roles and how you resolved them. This will help you illustrate your problem-solving skills and ability to work under pressure.
✨Emphasise Your Interpersonal Skills
The position requires effective communication with team members and senior leadership. Be ready to share examples of how you've built relationships in past roles, resolved conflicts, or collaborated on projects. This will highlight your ability to work well within a team and contribute positively to the workplace culture.
