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For Companies At a Glance
- Tasks: Help customers choose eyewear and assist with fittings and repairs.
- Company: Join Vision Express, a leading optical retailer with over 550 stores in the UK and Ireland.
- Benefits: Enjoy flexible hours, free eyewear, and discounts for friends and family.
- Why this job: Be part of a mission to enhance customers' vision and lifestyle in a fun retail environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Sales bonuses and opportunities for community involvement await you!
The predicted salary is between 24000 - 36000 £ per year.
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalised customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- Free eyewear (up to £550 annually) from day one
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
Earn More at Vision Express
- Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £73–£472/month — with uncapped potential for high performers.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
Ready to start your career in optical retail? Apply now and see your future clearly.
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Retail Optical Assistant employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest eyewear trends and products. Being knowledgeable about different frames, lenses, and contact lenses will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you become more comfortable in addressing customer needs and concerns, which is crucial for this role.
✨Tip Number 3
Research Vision Express and its values. Understanding their mission of helping customers 'See More and Be More' will allow you to align your answers during interviews with their core principles, showing that you're a great fit for the team.
✨Tip Number 4
Network with current or former employees of Vision Express. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Retail Optical Assistant position.
We think you need these skills to ace Retail Optical Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Optical Assistant. Highlight your customer service skills and any relevant experience in retail or optical settings.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to provide personalised assistance, communicate effectively, and work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of optical products. Mention how you can contribute to Vision Express's mission of helping customers 'See More and Be More'.
Showcase Relevant Skills: In your application, highlight specific skills such as attention to detail, teamwork, and the ability to handle challenging situations. Provide examples from past experiences that demonstrate these abilities.
How to prepare for a job interview at Vision Express
✨Know Your Products
Familiarise yourself with the different types of eyewear, lenses, and contact lenses that Vision Express offers. Being able to discuss these products confidently will show your passion for the role and help you connect with customers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you addressed customer needs and concerns, as this is crucial for a Retail Optical Assistant.
✨Practice Communication
Since you'll need to explain professional terminology in an understandable way, practice simplifying complex concepts. This will help you build rapport with customers and demonstrate your communication skills during the interview.
✨Show Enthusiasm and Team Spirit
Express your enthusiasm for the role and the company. Be ready to discuss how you can contribute to a positive team environment, as teamwork is essential in a retail setting like Vision Express.
