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- Tasks: Join our team to support customers in achieving their property goals through finance.
- Company: Together is a leading property finance expert with a start-up vibe and a strong community focus.
- Benefits: Enjoy hands-on experience, mentorship, and the chance to grow in a dynamic environment.
- Why this job: This apprenticeship offers real-world experience in finance while making a positive impact on customers' lives.
- Qualifications: Ideal for A-Level students or equivalents who are eager to learn and grow outside traditional university paths.
- Other info: Start your journey in March 2025 and be part of a passionate team dedicated to customer success.
Company Description We\’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we\’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers\’ property ambitions a reality. We\’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people. Job Description If you\’re currently studying for A-Levels or an equivalent, and think uni might not be for you, consider an apprenticeship with Together. We\’re one of the finance industry\’s best-kept secrets. But we\’re not a bank; we\’re a mortgage and loan provider. And while we\’ve been in business for nearly 50 years, we\’re a lot like a start-up: growing fast, and shaking up our industry. When you\’ve completed your apprenticeship, we\’ll give you the option to stay permanently. We\’ve got apprenticeships available across all sorts of disciplines. And if you\’re not sure what you want to do, we\’ll work with you to find the best fit. Our leaders are passionate about our Academy colleagues which means you\’ll be at the heart of major projects, creating important tangible outcomes designed to build your experience and confidence in the workplace, gaining recognised qualifications as you go. We have roles in the following areas: Customer Service Corporate Processing Corporate Recoveries Administration Our apprenticeship qualifications are across levels 2, 3 and 4. Our application process is now open, and we are excited to start shortlisting candidates for the recruitment and selection process which will commence in the new year. The process includes the following steps: Submission of your application (CV) A telephone or Teams interview An onsite assessment centre in Cheadle, taking place in February and March 2025 Qualifications Maths and English GCSE Grade 4 or above The drive and motivation to want to succeed Good interpersonal skills Additional Information 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays Buy & sell holidays Discretionary annual bonus Matched pension contribution Life assurance Critical illness cover Health cash plan Private medical insurance Free access to company holiday homes Travel season ticket loans Ride to work scheme Free local gym access Local bar / restaurant discounts Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we\’ll do all we can. Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. JBRP1_UKTJ
Apprenticeship programme - Customer Service - March 2025 Start employer: TOGETHER FINANCIAL SERVICES LIMITED
Contact Detail:
TOGETHER FINANCIAL SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship programme - Customer Service - March 2025 Start
✨Tip Number 1
Research Together's values and mission. Understanding their customer-centric approach will help you align your answers during the interview, showcasing that you share their passion for supporting individuals and businesses.
✨Tip Number 2
Prepare to discuss your teamwork experiences. Since Together emphasizes collaboration, think of examples where you've successfully worked in a team, highlighting your ability to put customers at the heart of your efforts.
✨Tip Number 3
Familiarize yourself with the property finance industry. Having a basic understanding of mortgages and loans will not only impress your interviewers but also demonstrate your genuine interest in the field.
✨Tip Number 4
Show your entrepreneurial spirit. Together values innovation and a proactive mindset, so be ready to share any ideas or initiatives you've taken in previous roles or projects that reflect this attitude.
We think you need these skills to ace Apprenticeship programme - Customer Service - March 2025 Start
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Together's mission and values. Highlight your understanding of their approach to customer service and how you can contribute to their goals in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the apprenticeship role. Emphasize any customer service experience or teamwork skills, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to learn. Mention why you are interested in an apprenticeship rather than traditional university education and how this aligns with your career goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at TOGETHER FINANCIAL SERVICES LIMITED
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share any relevant experiences where you went above and beyond to assist someone, as this aligns with the company's focus on putting customers at the heart of everything they do.
✨Demonstrate Teamwork Skills
Since Together values collaboration, be prepared to discuss examples of how you've successfully worked in a team. Highlight your ability to communicate effectively and support your colleagues, which is essential in a customer service role.
✨Research the Company
Familiarize yourself with Together's history, values, and products. Understanding their approach to lending and their commitment to underserved customers will help you answer questions more thoughtfully and show that you're genuinely interested in the company.
✨Prepare Questions
Have a few insightful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about the apprenticeship program and the team you'll be working with.
