Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage People Ops queries, support HR systems, and ensure smooth onboarding/offboarding.
- Company: Checkatrade is the UK's leading platform for finding trusted tradespeople.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for growth.
- Why this job: Join a fast-growing team making a real impact in home improvement with tech and data.
- Qualifications: No HR experience needed; customer service background and problem-solving skills are a plus.
- Other info: Perfect for those looking to start a career in HR or seeking an apprenticeship.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the People Operations Specialist role at Checkatrade
Join to apply for the People Operations Specialist role at Checkatrade
Get AI-powered advice on this job and more exclusive features.
About The Role
We’re hiring a People Operations Specialist to keep our People systems running smoothly and ensure an outstanding employee experience at every step of the journey. If you\’re someone who loves structure, thrives on organisation, and finds satisfaction in getting the details right – especially when it helps others – this role is for you.
Location: Portsmouth or London (Hybrid)
Type: Permanent, Full-time
Reports to: Reward & HR Systems Manager
About The Role
We’re hiring a People Operations Specialist to keep our People systems running smoothly and ensure an outstanding employee experience at every step of the journey. If you\’re someone who loves structure, thrives on organisation, and finds satisfaction in getting the details right – especially when it helps others – this role is for you.
This role would suit someone with a background in customer service who enjoys problem-solving and getting things done in a clear, organised way. While HR experience is great, it’s not essential – we welcome people who are keen to grow into the role. It could also be a great fit for someone currently in an apprenticeship or someone looking to start a HR apprenticeship.
You’ll be at the heart of our People Operations team, managing internal queries, owning our JIRA workflow, and supporting HR systems and reporting. This is a role where your love for admin, process, and people truly shines.
What You’ll Be Doing
- Manage and triage all People Ops queries through JIRA, ensuring timely resolution and high visibility
- Act as the go-to contact for employee questions – delivering helpful, clear, and timely responses
- Maintain our HRIS (HiBob), keeping employee data up to date and supporting system workflows
- Own onboarding and offboarding processes to ensure smooth transitions for employees and managers
- Maintain data hygiene and accuracy, and support reporting and analytics across the People team
- Be the key link between Talent Acquisition and People Ops to ensure seamless handovers post-hire
- Suggest and support process improvements and automation opportunities within People Ops
What You’ll Bring
- Experience working with systems, with an eye for improving processes
- Strong administrative and organisational skills, with a keen eye for detail
- Excellent problem-solving skills and a natural inclination to help others
- Ability to manage multiple tasks and queries without losing track or momentum
- Confidence in working with HR data and supporting reporting needs
- A collaborative, team-first mindset, especially in working with TA and other People functions
- Adaptable and proactive in suggesting improvements and embracing change
What Success Looks Like
- All People Ops queries managed and resolved efficiently
- HR system workflows optimised and data accuracy consistently high
- Smooth and timely onboarding/offboarding experiences for all employees
- Reports and dashboards supporting better People decisions across the business
- Process improvements suggested and implemented to drive People Ops efficiency
Team & Tools
- Reports to: Reward & Systems Manager
- Works closely with: Talent Acquisition, People Partners, wider People team
- Tools we use: HiBob, JIRA, Google Workspace, Ashby, Confluence (intranet)
- Ways of working: Hybrid, flexible, continuous improvement mindset
Skills That Help You Thrive
- Super organised – you love structure and have a method for everything
- People-focused – you\’re approachable, empathetic, and solution-oriented
- Detail-driven – accuracy matters to you, especially in data and processes
- Process-minded – you enjoy creating clarity and improving how things work Adaptable – you handle change with a can-do attitude and learn as you go
At Checkatrade, we’re reimagining the world of home improvement – powered by tech, data, and a whole lot of grit. Whether you’re coding, designing, supporting or strategising, you’ll be building real solutions that millions of people rely on.
We move fast. We act with purpose. We back people who care about the details, about doing things right, and about doing work that matters.
About Us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
-
Industries
Internet Marketplace Platforms
Referrals increase your chances of interviewing at Checkatrade by 2x
Get notified about new Human Resources Specialist jobs in London, England, United Kingdom .
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 2 days ago
Greater London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 week ago
HR Generalist (People & Experience focus)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 15 hours ago
London, England, United Kingdom 5 hours ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 3 hours ago
London, England, United Kingdom 1 day ago
Hounslow, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
Human Resources – Immigration Specialist – EMEA
London, England, United Kingdom 2 weeks ago
City Of London, England, United Kingdom £50,000.00-£55,000.00 6 days ago
London, England, United Kingdom 1 week ago
UK HR Operations Coordinator (7 Month FTC)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
People Operations Specialist employer: Checkatrade
Contact Detail:
Checkatrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Specialist
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as JIRA and HiBob. Having a basic understanding of these systems will not only help you during the interview but also show your proactive approach to learning.
✨Tip Number 2
Highlight any experience you have in customer service or problem-solving roles. This will demonstrate your ability to manage queries effectively and provide excellent support, which is crucial for the People Operations Specialist role.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will illustrate your capability to thrive in a structured environment, which is key for this position.
✨Tip Number 4
Research Checkatrade's company culture and values. Understanding their focus on detail and employee experience will allow you to tailor your responses in interviews, demonstrating that you're a great fit for their team.
We think you need these skills to ace People Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administrative roles. Emphasise skills like organisation, problem-solving, and attention to detail, as these are key for the People Operations Specialist role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Checkatrade that resonate with you, such as their focus on improving home improvement services and their commitment to employee experience.
Showcase Relevant Skills: Highlight any experience you have with HR systems or tools mentioned in the job description, like JIRA or HiBob. If you lack direct HR experience, focus on transferable skills from previous roles that demonstrate your ability to manage queries and maintain data accuracy.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the People Operations Specialist position.
How to prepare for a job interview at Checkatrade
✨Show Your Organisational Skills
As a People Operations Specialist, organisation is key. Be prepared to discuss how you manage multiple tasks and maintain attention to detail. Share specific examples from your past experiences that highlight your ability to keep things structured and efficient.
✨Demonstrate Problem-Solving Abilities
This role requires a knack for problem-solving. Think of scenarios where you've successfully resolved issues, especially in customer service or administrative roles. Be ready to explain your thought process and the steps you took to find solutions.
✨Familiarise Yourself with Relevant Tools
Checkatrade uses tools like HiBob, JIRA, and Google Workspace. If you have experience with these or similar systems, mention it during the interview. If not, do some research on them to show your willingness to learn and adapt.
✨Emphasise Your People-Focused Approach
Being approachable and empathetic is crucial in this role. Prepare to discuss how you handle employee queries and ensure a positive experience for them. Share examples of how you've supported colleagues or customers in the past.
